Wp-calypso: Stats: page goes blank on iOS mobile browsers when navigating through stats

Created on 27 Aug 2018  ·  7Comments  ·  Source: Automattic/wp-calypso

Steps to reproduce

  1. Starting at URL: https://wordpress.com in an iOS Browser (Safari or Chrome)
  2. View Stats for a site
  3. Tap around the day view until screen goes blank

What I expected

Stats to appear

What happened instead

Screen goes blank - refresh then shows the page again

I couldn't reproduce this on wpcalypso.wordpress.com or calypso.live

Console error when using Safari mobile inspector:

TypeError: undefined is not an object (evaluating 'e.data')
updateData — 35.66940499a003240f2a82.min.js:1:9647

screen shot 2018-08-27 at 8 51 33 am

Browser / OS version

Mobile Safari on iOS 11.4.1 - can't reproduce on desktop safari, nor Chrome desktop mobile mode - needs to be on a device

Screenshot / Video

https://cloudup.com/cYhaJbYgVtF

Context / Source

user-report

Stats [Pri] High [Type] Bug

All 7 comments

Thanks Alister, this is exactly what happened to me on iOS (both Safari and Chrome) in 1373010-zen. Thank you for opening this issue 👍

6939436-hc / 1488743-zen

Video of the bug in action https://cloudup.com/cBLyO3uXs7d

I'm able to easily reproduce with WordPress.com and my lancewillett non-Automattic super admin user. The page goes blank fairly quickly:

@Automattic/team-calypso @blowery Would you be willing to take a first stab at investigating?

@lancewillett taking a look. We just reverted #26650 in #27830 which may have been part of it.

I can't reproduce now after the revert. 👍

Closing as no longer reproducible with the revert in #27830

Asked 1488743-zen to test and sent a follow-up to the original reporter on 1493745-zen

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