Wordpress-ios: App Review: Unable to save draft even after reconnected to a working network source

Created on 14 Oct 2020  路  4Comments  路  Source: wordpress-mobile/WordPress-iOS

If you write a draft in the app and you lose Internet connection while it鈥檚 trying to save the draft, say goodbye to it. It will endlessly try to save the post even after you reconnect and you won鈥檛 be able to stop it and use the app again. You can only force quit the app and restart it, but your draft will be gone. The draft isn鈥檛 even saved locally within the app.

Date of the review: Oct 12, 2020
WPiOS version: 15.8

PostinEditing [Type] Bug

All 4 comments

I've tested this on iPhone SE, iOS 14.0.1, WPiOS 15.8 but I'm not able to replicate this issue.

Video recording: https://d.pr/v/QSmJcm/7ehXGN5P9z

Thank you for reporting this @reginabally!

I tried testing using my iPhone 6S and I was unable to reproduce the problem using the following steps:

  1. Create a new post and add a title and some content.
  2. Tap More (three dots, top right) > Save as Draft.
  3. Quickly turn off the internet connection (i.e. turn on Airplane mode) while the draft is saving.
  4. Observe that the draft saved locally.
  5. Turn the internet connection back on.
  6. Check to see whether the draft uploads.

Result: the draft uploads normally if the connection is dropped during save but a duplicate post is created. (2m8s)

Connection dropped during save|Post uploaded twice after connection is restored
---|---
Screen Shot 2020-10-16 at Oct 16 10 48 47 AM|Screen Shot 2020-10-16 at Oct 16 10 49 37 AM

Tested with WPiOS 15.9.0.1 TestFlight beta on iPhone 6S iOS 13.7 using a WordPress.com Free site.

Note: I also tested Jetpack and self-hosted sites with the same results. (1m7s Jetpack, 37s self-hosted)

I responded to the review noting that we tested and were unable to replicate the problem and asking for more info if possible.

(internal reference: app-store-reviewId=6526972740)

Closing this issue with an ask to please re-open if it comes up again or if you find different testing steps we can try. Creating a new issue would also be fine if desired. 馃憤

Was this page helpful?
0 / 5 - 0 ratings