Wordpress-android: Rename Contact Us to Connect App support

[rezzap]

We receive a lot of tickets in the mobile apps with only phone number and contact details. One user followed up on such a ticket to confirm that they thought they were settings up their support for people who visit their site through the app to contact them.

We're wondering if part of the issue here is the label 'Contact Us' that may be causing people to not realize this is for App Support.

I'd like to be able to edit this label to make it clearer that they are contacting app support to see if this helps to reduce the incoming number of unknown support requests with contact details.

Steps to reproduce the behavior

Navigate to Me > Help & Support, view the 'Contact Us' button.

Tested on Samsung Tab A, Android 10, WPAndroid 15.4-rc-1

[elibud]

Let's rename the label to: "Contact WordPress support"

[rezzap]

I think we need to be careful to clarify that this is 'App Support' and not 'WordPress support'. We don't support the WordPress software, just the app.

[designsimply]

Adding some screenshots for reference and noting that we are also discussing the exact wording of the text for this screen in the comments at https://github.com/wordpress-mobile/WordPress-iOS/issues/14616.

^{Tested with WPAndroid 15.5-rc-1 on Pixel 3 Android 10.}

[bummytime]

As @mattmiklic mentioned here, Contact Support looks like the winner.

[jd-alexander]

Thanks for sharing @bummytime 🙇‍♂️