Site is grandfathered into the live rates feature. When they enable Priority Mail - Flat Rate Envelope along with its corresponding package, items that shouldn't fit in this package are added to it.
These are the sizes of the package when adding it in the backend:
Image Link: https://d.pr/i/BRlara
These are the dimensions of the product that should NOT fit into an envelope:
Image Link: https://d.pr/i/uqzfJv
However, on the front-end, the item is packed into the envelope:
Image Link: https://d.pr/i/KfjmQ0
The plugin seems to be returning several envelope packages that have different dimensions than the one I added. The height of these "envelopes" seems to be wrong, as they are larger than 0.5 – which is the standard height used for envelope packages.
Reported in 2986256-zen.
@fhaps
Thanks for the report.
I have opened a new issue on the server to update the preset flat envelopes.
Hi @fhaps, this issues should be fixed now. Please reopen if this continues to be an issue.