Woocommerce-services: Re-purchasing a shipping label is no longer available

Created on 23 Nov 2019  路  15Comments  路  Source: Automattic/woocommerce-services

As confirmed in Slack convo p1574089383152300-slack-C0D9EC4H0, re-purchasing shipping labels is no longer available.

We have a customer who reported that they need to re-purchase their labels all the time in case the originally shipped order gets lost, damaged or dies (they sell bees).

Creating this report to make sure other complaints are logged too.

Reported in:
2510063-zen
2513759-zen
2516317-zen
2491642-zen
15197880-hc
12969458-hc

Shipping Labels [Pri] High [Type] Question

All 15 comments

Another customer reported this issue here 2513759-zen

Also reported in 2516317-zen

reported in 2491642-zen as well

Thanks for sharing this use case. We'll reintroduce the ability for users to print another label after a first one is printed. That function will be displayed in the top shipping bar beside the Track Package button. We're actively working on it.

reported also in 12969458-hc

@thuautp @corsonr I updated your shortform from -zd to -zen as per this FG: https://fieldguide.automattic.com/public-github-repo-shorthand/

@orhanfernandes I added your HC to the original post (please do so from now on - that makes it easier to track)

Also reported in 2531183-zen.

@aleftick do we have an ETA for this?

Its in final testing and will be released Monday, Dec 9th

Its in final testing and will be released Monday, Nov 9th

@laurendavissmith I presume that will be December 9, correct ;-)

@EtiennePoolman lol yep fixed, thanks!

This fix is now released in 1.22.2.

Followed-up with all users in this report

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