Wire-desktop: Hidden process won't let me open Wire web app

Created on 23 Jun 2017  路  5Comments  路  Source: wireapp/wire-desktop

I can't get Wire web app to run anymore.
It was working fine until yesterday afternoon.
What has happened:

  • Log in to web app
  • chat and work
  • Wire stops responding (running it on iOS too)
  • I close the tab, reopen app, it states: "Wire is already running in another tab"
  • I restart Chrome, reopen app, it states: "Wire is already running in another tab"
  • I clear browsing data (cookies & hosted apps) reopen app, it states: "Wire is already running in another tab"
  • I try incognito mode: Wire is working.
  • I also tried finding the process in Chrome task manager, no luck
  • iOS works fine, so I tried removing all other devices from there, still Wire web app is not working

I really need the web app for work, as it's very tedious to use the iphone keyboard for more than 100 word text.
What can I do?
screen shot 2017-06-23 at 9 00 58 am

Best regards
Dan

Most helpful comment

Workaround:

  • Go to https://app.wire.com
  • Hit Ctrl+Shift+J (Cmd+Opt+J) to open Dev tools in console
  • Paste document.cookie = 'app_opened=;expires=Thu, 01 Jan 1970 00:00:01 GMT;Path=/;'
  • Hit Enter
  • Go again to https://app.wire.com and it will let you in.

All 5 comments

+1 same problem here.

Workaround:

  • Go to https://app.wire.com
  • Hit Ctrl+Shift+J (Cmd+Opt+J) to open Dev tools in console
  • Paste document.cookie = 'app_opened=;expires=Thu, 01 Jan 1970 00:00:01 GMT;Path=/;'
  • Hit Enter
  • Go again to https://app.wire.com and it will let you in.

Thanks Maxim, it worked!

:+1:

The bug is still valid and needs to be properly fixed, but it is a webapp bug and it is tracked here: https://github.com/wireapp/wire-webapp/issues/1440

No issue appearing anymore! Thanks for fast fixing :) good job

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