Website: Troubleshooting guide; why didn't jupyter notebook start

[jlewi]

We need a trouble shooting guide to explain how people should troubleshoot why their notebooks didn't start.

The basic steps would be something like

kubectl get notebooks -o yaml ${NOTEBOOK}
kubectl describe notebooks ${NOTEBOOK}

• Look for errors why it didn't start

If the notebook looks good then look at the statefulset

kubectl get statefulsets -o yaml ${NOTEBOOK}
kubectl describe statefulsets ${NOTEBOOK}

• Look for errors such as problems binding PV/PVCs

If that looks good then look at the pod

kubectl get pod -o yaml ${NOTEBOOK}-0
kubectl describe pod ${NOTEBOOK}-0

• Is the container running?

Look at the container logs

kubectl logs ${NOTEBOOK}-0

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[Tabrizian]

I can work on this issue.

[sarahmaddox]

/assign @Tabrizian
Thanks @Tabrizian!

[rajesh-chawla]

I attempted to create a notebook called 'test1'. Following the suggestions above, I executed the command:

kubectl describe statefulsets test1

shows the following error:

Type     Reason        Age                     From                    Message
----     ------        ----                    ----                    -------
Warning  FailedCreate  2m19s (x26 over 7m39s)  statefulset-controller  create Pod test1-0 in StatefulSet test1 failed error: pods "test1-0" is forbidden: error looking up service account kubeflow/default-editor: serviceaccount "default-editor" not found

Note -- on slack, the user Nihir had suggested changing default-editor in the code to juptyer-web-app-service-account in components/jupyter-web-app/backend/kubeflow_jupyter/default/app.py and recompiling kfctl. Unfortunately, this did not work for me.

[rajesh-chawla]

I can create a notebook successfully after I create a service account named 'default-editor' clusteradmin rights.

[Tabrizian]

Thanks for pointing out @rajesh-chawla! I included this in the troubleshooting guide.

[jlewi]

Thanks @Tabrizian for the guide.

[Tabrizian]

You’re welcome!