Walletwasabi: Balance disappeared

[chimp1984]

As I cannot send out my balance (reported in other issues) I tried first to restore from seed words, but my latest wallet was created with another seed for which I dont have a backup. So that did not help. Next I tried to use an older Wasabi app (1.1.4) and load my wallet. I did not get any balance after that. Going back to 1.1.9 I also saw no balance anymore (about 1.5 BTC missing). Luckily I have Time machine and could get back the client data directory from the state before doing those recovery attempts. Not sure what has caused the issue, probably the back porting.
I tried with the Time Machine recovered data directory but now cannot withdraw again my funds because of that error:

I try now with a Windooze VM and latest version. Hope that fixes it. Wasted a few hours so far without success. I fear i will not use Wasabi anymore after that painful experience.

[chimp1984]

Got on Windows now all synced but balance is 0. Missing 1.5 BTC. Checked history and added all withdrawals up and its missing the 1.5 BTC. Any idea whats wrong here?

[MaxHillebrand]

This is a known bug that messes up your wallet state, it is properly fixed in v1.1.10, can you update to this version [latest is 1.1.10.2] and then sync the wallet again, it should show all the coins you have properly.

[yahiheb]

Have you checked my comment in your other issue? https://github.com/zkSNACKs/WalletWasabi/issues/3090#issuecomment-586550739

[molnard]

At this point, I cannot add more to this, just a summarization:

• Older Wasabi versions had the so-called spent issue. Briefly, it was about that the wallet did not pick up the transactions correctly, so it displayed coins that were already spent before. But coins can never lose or disappeared.
• Use the newest Wasabi, install Latest LTS Ubuntu on VM or whatever. Just copy your 'old' Wallet file in the wallet folder and start the software. It will automatically resync everything without any other action.
• If you cannot use Wasabi for some reason you can restore your wallet any time in Electrum as suggested by the guys then you can control your money.
• Backup and double save everything before start "hacking".

Keep reporting your status here, we help!

[chimp1984]

@molnard Is there a way to export the history as csv? Then I could make a sum and see if the balance is really missing the 1.5 BTC. When I look over all history entries I am missing about 1.5-1.8 BTC, but too many entries to calculate all manually...

It is weird that Electrum is missing the last 3 tx I have in Wasabi and I received in my other wallet. I have no explanation for that, after restoring from master key it should all be visible.

[chimp1984]

I checked now the tx history on my receiving wallet and there all is ok. So not funds missing. But Wasabi wallet was not showing 2 or 3 txs and showed old txo as utxos which then caused the errors (as they have been spent already). But luckily no btc locked up or lost.
Thanks for your support!

I am still downloading blocks from the fresh wallet data directory. Will report if the history is cleaned up there once done.

[MaxHillebrand]

Is there a way to export the history as csv?

Yes, with the RPC server

It is weird that Electrum is missing the last 3 tx I have in Wasabi and I received in my other wallet.

Electrum is not "missing" the last 3 transactions, rather, Wasabi is showing you three coins that you have already spent.

[chimp1984]

After full resync with new data directory I have the same issue. the history is missing 2 transactions so if I would only count those visible I would believe 1.8 BTC is missing. All the small txs have been fees. My missing txs have been > 0.1 BTC.

[MaxHillebrand]

On what OS and version are you?
And please don't post screen shots if they are not necessary, this is a bad compromise of your privacy...

[yahiheb]

As Max stated it would better for your privacy to edit your comment or delete it.

[molnard]

I am happy that you can see your total balance now https://github.com/zkSNACKs/WalletWasabi/issues/3090#issuecomment-586736397

We might improve something. Can you give me some points about what caused the problem?

[chimp1984]

@molnard
I use old Wasabi version as I am on OSX 10.12.6 so cannot use latest version where that bug might be fixed. So seems it was caused by 2 bugs.

• Wasabi did not show 2 transactions I made
• Wasabi showed old spent txos as utxos. When trying to withdraw I got those errors which did not state the real problem (txo is spent).

Feature for exporting the tx history in the UI would be very helpful. And not locking out users which do not update to most recent OS would be nice as well. For me, I will make a break from Wasabi after that experience. I know developing such software is a challenge but I just wasted too much time so I am not motivated to repeat that experience soon.

But thanks to all your help (and other contributors here)!

[molnard]

Thank you for your feedback!

Just a comment: dropping old OS support are inevitable. It is out of our control as system developers determine that. For example that is how win7 support dropped as MS did it too. It is unfortunate.

Good luck and stack sats!