Vscode-vsce: Cannot publish updates to my extension due to some weird behavior with authentication

Created on 4 Jun 2020  路  8Comments  路  Source: microsoft/vscode-vsce

Hi.

Back in 2017 I created this extension published here:
https://marketplace.visualstudio.com/items?itemName=felipe.nasc-touchbar

But something went wrong when a new login system kicked in.
You can see the user, author of the extension is Felipe.

image

But when I sign in with my (more than 10 years old e-mail), it tells me I have no published extensions!

image

(https://aex.dev.azure.com/me?mkt=en-US)

It seems like these are two different accounts (one, felipe, the other, felipenmoura).
I do believe I had created and published it using my main e-mail account. But the administration panel was very different back then.

I even thought I could have signed in using my skype account...then I logged in with it and could "merge" both accounts...still, I can't administer the extension from the panel!

This extension has about 20k downloads and I have already accepted a few new PRs with improvements, but I simply can't publish the new releases!

How you think I could solve this?

Most helpful comment

@felipenmoura could you email [email protected]?
I am extremely sorry about delay in responding you. One of our support team members will help you out :)

All 8 comments

cc: @joaomoreno @felipenmoura created here the issue he mentioned on Twitter: HERE

@prashantvc Could you provide some guidance here?

any updates here @joaomoreno ?

I've pinged internally once again.

I've pinged internally once again.

Thank you so much @joaomoreno!

Hi.
No news on that, so far?
This is a friendly ping :)
I would like to apply some pull requests I received to the latest version of the extension!

@felipenmoura could you email [email protected]?
I am extremely sorry about delay in responding you. One of our support team members will help you out :)

@felipenmoura can you please confirm me below things

  1. What was the email id you used for publishing the extension ?
  2. What is the email id you are using currently to login to https://marketplace.visualstudio.com or https://aex.dev.azure.com/me?mkt=en-US ?
  3. Also after logging into the website, can you please visit https://marketplace.visualstudio.com/_apis/connectionData and send us the data that you see in the browser to '[email protected]'

For viewing the extensions that you have published, you can navigate to https://marketplace.visualstudio.com/manage/publishers/felipe (you need to be using the same email id as the one you used for creating these extensions)

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