Please use this template!
If the issue is a request please specify that it is a request in the title (Example: [REQUEST] more features). If this is a question regarding 'twint' please specify that it's a question in the title (Example: [QUESTION] What is x?). Please only submit issues related to 'twint'. Thanks.
Make sure you've checked the following:
pip3 install --upgrade -e git+https://github.com/twintproject/twint.git@origin/master#egg=twint;Please provide the _exact_ command ran including the username/search/code so I may reproduce the issue.
$ twint -u lozgarrido -s hola
Please use as much detail as possible.
First of all, thank you for your work developing and supporting the tool. That's my first issue —I'm newbie at this—, so I'm sorry too if I'm doing something too obvious wrong.
My problem is similar to this, but I've not been able to know what's happening: https://github.com/twintproject/twint/issues/352#issue-408486834
This is the complete output of previous command with Git:

As you can see, I have two types of error:
CRITICAL:root:twint.output:_output:UnicodeEncodeError
unicode error [x] output._output
CRITICAL:root:twint.get:User:'NoneType' object is not subscriptable
'NoneType' object is not subscriptable [x] get.User
Thank you so much for your help and patience.
Tried with Win Command Prompt. Unicode errors disappear (it just doesn't show emojis), but NoneType remains. Where I had unicode error [x] output._output, I can see the tweet. I guess codification problems are related to Git. I will look for more info on that.

NoneType is everywhere when I make other queries. Next screenshot with $ twint -u lozgarrido --following --user-full:

Using Windows, Linux? What OS version? Running this in Anaconda? Jupyter Notebook? Terminal?
Clean installation of Windows 10. Working on Git+Anaconda up to date.
I tried your query and this is what I get

I do not know where those CRITICAL:root:twint.get:User:'NoneType' object is not subscriptable are coming from
Thanks for your reply, @pielco11. That seems perfect.
The truth is, I'm pretty lost. Are you on Windows? Maybe I could try with different tools...
Currently I'm on Ubuntu
Updated main post.
I'm going to keep looking for a solution in the next few days. If I don't get it I will end up installing Ubuntu.
Anyway, thanks again for your time.
@lozgarrido did you end up installing ubuntu? I have exactly the same problem.
@NaRuecker I was able to avoid NoneType errors with Windows Subsystem for Linux. Unfortunately, pure Windows+Twint still doesn't work properly for me.
@lozgarrido thank you for letting us know that Windows+Twint does not work properly
Added Compatibility label
Edit:
just to be sure, may you run pip3 install --upgrade -e git+https://github.com/twintproject/twint.git@origin/master#egg=twint and then re-try? It seems that you are having errors related to an old and already patched issue
Tried to run the code below on both Windows and Ubuntu for a random account. Got the NoneType error for all followers except two.
#!/usr/bin/python3
import twint
c = twint.Config()
c.Username = "hannegraat"
c.Store_csv = True
c.User_full = True
c.Output = "users.csv"
twint.run.Followers(c)

Tried it with another username: RocioMV2 (312 followers). Only 13 as a result. All of them private btw.

same error now on ubuntu.
CRITICAL:root:twint.get:User:'NoneType' object is not subscriptable
This error happen on "twint -u " not on "twint -s".
Twint is up to date (I redid pip3 install --upgrade -e git+https://github.com/twintproject/twint.git@origin/master#egg=twint)
Fresh install of Twint

Trying the @Konstantin555 query

Trying something with "twint -u"


If we look closer, nothing "wrong" happens

Since the supposed missing tweet, is missing, so nothing is missed

So maybe when Twint makes a new request to get other tweets, it's not properly handling the response, but it's still working
Sorry I get this now:
CRITICAL:root:twint.get:User:'NoneType' object is not subscriptable
And afterwards, the tweets:
1126462919963705344 2019-05-09 14:24:23 Hora de verano romance @atleti pongan los 80M de Lucas https://twitter.com/rubenuria/status/1126445234769014784 …
1126403330123665408 2019-05-09 10:27:36 Hora de verano romance Este tÃo es un hijo de la gran puta. No convoca a ninguna jugadora del Barça pero si a las del Atleti qu
e también tienen una final este sábado. https://twitter.com/SeFutbolFem/status/1126161332598919170 …
And with this:
import twint
c = twint.Config()
c.Username = "RobertoEntio"
c.Since = "2019-05-01"
c.Until = "2019-05-10"
twint.run.Lookup(c)
CRITICAL:root:twint.get:User:'NoneType' object is not subscriptable
Process finished with exit code 0
Is it because he probably hasn’t any info in his account?. Could anyone provide me a account with Lookup info?, just to try with another one. Thank you!
@AntonioNieto92 please don't crosspost. There's already an issue where you did post the same comment
We can continue the discussion here, or there #414. Not both
So sorry 😔. Do you recommend any VPN or something in order not to be banned by Twitter?
@AntonioNieto92 no problem
I do not have any VPN to recommend, I guess that a random one should be enough
pip3 install --upgrade -e git+https://github.com/twintproject/twint.git@origin/master#egg=twint
yup, that did it