Twilio-video.js: twilio-video getusermedia is not supported on chrome

[Pkaran26]

• [ ] I have verified that the issue occurs with the latest twilio-video.js release and is not marked as a known issue in the CHANGELOG.md.
• [ ] I reviewed the Common Issues and open GitHub issues and verified that this report represents a potentially new issue.
• [x] I verified that the Quickstart application works in my environment.
• [x] I am not sharing any Personally Identifiable Information (PII)
  or sensitive account information (API keys, credentials, etc.) when reporting this issue.

Code to reproduce the issue:

// TODO

Expected behavior:

TODO

Actual behavior:

TODO

Software versions:

• [Google Chrome ] Browser(s):
• [Windows 10, Linux Mint 19.2 ] Operating System:
• [2.x ] twilio-video.js:
• [ ReactJS ] Third-party libraries (e.g., Angular, React, etc.):

[manjeshbhargav]

Hi @Pkaran26 ,

Thanks for writing in with your issue. I see that you have not checked the first 2 items in the checklist for opening the issue. From your heading it looks like you're getting an error on Chrome saying the getUserMedia is not supported. I'm surprised you're getting this error since WebRTC has been supported by Chrome since a long time. Please let me know once you've filled out the other details (code samples, browser version, etc.) and I will take a look.

Thanks,

Manjesh

[manjeshbhargav]

@Pkaran26 ,

You can also get this error if you're running Chrome your app in http. If so, you should run your app as https. Only localhost urls with http are supported by Chrome.

Thanks,

Manjesh

[rajesh-smartwebtech]

@manjeshbhargav
Thank you
Can i use on without domain online using with IP ??
is this possible ??

[magbhu]

Hi,
i am developing a mobile app using iOS - Swift . There is a facility called WKWebView which will load the browser inside the app. I am trying to load the Twilio video chat js in this WkWebView. I am able to get the first page but when i am initiating the video , it is giving an error as mentioned above "Could not connect to Twilio:getUserMedia is not supported".

[rajesh-smartwebtech]

@magbhu it is working on only https
or localhost

[maxidirienzo]

@magbhu You cannot call getUserMedia() on a page served via HTTP (except when browsing localhost), the page needs to be served via HTTPS otherwise Chrome blocks this API.

You can install a self signed certificate to overcome this in dev or test environments.

[amadoru]

@magbhu try tunnelling it through ngrok.com. That should be good enough for your development workflow.

[anagharm]

Hi,

I am trying to implement this using React APP and token is generated from NodeJS REST API

My NodeJS API is url is ssl certified but my React APP url is not ssl certified. And I am getting this error.

Do we need to have both the urls ssl certified?