Tutanota: Out of office notification

[mpfau]

[jamesscaur]

Yes please!

[jflattery]

There should be options to only send these notifications to Contacts within your contact-book, as well as within the same domain / organization.

[ghost]

Oh, please do give us auto reply as soon as possible. It's the one thing that prevents me using my Tutanota account for everything and giving up on other email services. I need a secure account because of the nature of my work, and the people I advise worldwide need to know how to contact me in emergencies and there is no way to tell them this at present. It's a real problem. Thank you!

[idimitriadis0]

When you implement this feature, please allow the user to edit the Out-of-office subject line as well, or at least to set its language. Thanks!

[acidicX]

It would be really cool to have an API that can be used to set this, to integrate into other calendar / time tracking solutions.

[ghost]

I really do need an out of office facility on Tutanota as soon as possible. 
I also need to be able to send large group emails.
Without these two functions, my Tutanota account is quite limited in its usefulness and I have to carry on running another, non-secure, account which does those, as well.
Best wishes,

Catherine
Munisha (Catherine Hopper)
European Safeguarding Officer
European Liaison Officer (inter-Buddhist co-operation)
The Triratna Buddhist Order and Community

[phone]
[phone] for WhatsApp
Skype: catherine-hopper
www.thebuddhistcentre.com http://www.thebuddhistcentre.com/

This email address is for confidential communications and will not generate an auto reply if I am away. 

If you need help urgently please email [email protected] [e-mail]. If I am away this will generate an auto reply containing emergency contact details.

7 Oct 2019, 13:27 by [email protected]:

>

It would be really cool to have an API that can be used to set this, to integrate into other calendar / time tracking solutions.

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You are receiving this because you commented.
Reply to this email directly, > view it on GitHub https://github.com/tutao/tutanota/issues/241?email_source=notifications&email_token=AMPHJ63HWIJ55PX3VOJUE5DQNMMKNA5CNFSM4EKRCN62YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEAP6VZY#issuecomment-538962663> , or > mute the thread https://github.com/notifications/unsubscribe-auth/AMPHJ6ZGGLON44QZDXR5AOLQNMMKNANCNFSM4EKRCN6Q> .

[bedhub]

Created a first prototype for out of office notification

• Each user should be able to define its own notification message
• It should be possible to define start and end date, start date is required end date is optional

• [x] GUI for creating out of office notification, including Subject, Message, Start and End date.
• [x] allow setting different notifications for members of the same organization?
• [x] Set a default text, set default dates
• [ ] Support templates
• [x] Send notification for internal senders
• [x] Send notification for external senders
• [x] Prevent loops (send only 1 notification per day to any sender)
• [x] Restrict sending (abuse, newsletter, notification emails)

[jamesscaur]

YES! Thank you @bedhub!

[jamesscaur]

Is there any way to get beta access to the prototype?

[mpfau]

Not yet. Will probably not take too long...

[dragonfruit637]

Almost finished? It's holiday now, so an out of office notification would be great! Being honest? We need it desperately.

[ECPMF]

there are news on the out of office notification?

[vaf-hub]

After reading RFC3834 I add the following requirements:

When to send:

• only once in 7 days/24 hours?
• only if Return-Path address is explicitly part of To, Cc, Bcc,Resent-To, Resent-Cc, Resent-Bcc (not for Catch-All mailbox)

When not to send:
- original message has one the following headers
1. Precendence with value "list", "bulk", "junk"
2. List-* header field
3. X-Auto-Response-Suppress with value "All" or "OOF" (for exchange senders)
4. Auto-Submitted with value other than "no"

How:

• only send to one recipient
• send message back to envelope sender (Return-Path) (we only send it if envelope sender is also the from header)
• limit size of message (1024 characters?) and subject (78 characters?)
• the same notification is sent for all addresses (aliases) belonging to a mailbox

Response format:

• SMTP MAIL FROM: <> (empty envelope sender)
• RCPT-TO: [email protected] NOTIFY=NEVER (if supported)
• header:
• In-Reply-To: message-id
• References: message-id
• From should contain name and address of original recipient
• To only one address
• Date set to the time the notification is sent
• Subject preceeded by "Auto-reply: "
• Auto-Submitted: "auto-replied"

[vaf-hub]

Test notes:

• [ ] check basic functions: define out of office notification for inside and outside and verify the correct message is sent to 1) addresses belonging to the same customer, 2) other Tutanota customers and 3) unsecure external recipients. (secure external are not supported at the moment.)
• [ ] check messages are only sent during time range specified, check corner cases. (it is allowed to only specify a start date and no end date)
• [ ] envelope sender in notifications sent to external senders is not set: <>
• [ ] check no out of office notification is sent as reply to automatic mails (mailing lists) (verify with mail log)
• [ ] check that out of office notification is sent after external recipient has clicked the whitelist service link to prove it is not spam

[vaf-hub]

avoid sending out of office notifications for feedback reports, resolved by #2570