Toggl-button: Buttons no longer showing on Trello (Firefox)

[ColinCee]

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Environment details

• Operation system: macOS Mojave 10.14.1
• Extension version: Firefox 1.14

Expected behavior

Show toggl button in trello

Actual behavior

Toggl buttons do not show in any trello board, including boards I own

Steps to reproduce the behavior

Open up any card in trello and no Toggl button shows up

Additional details

I can still use the tracker normally to track time by clicking the add on or right clicking

[janpapenbrock]

Same for JIRA, since latest update.

Update: Right, found the solution. Need to go to about:addons, select settings for Toggl Button: Productivity & Time Tracker, then scroll down, click on Permissions and check atlassian.net for JIRA support.

[tcrammond]

Hey @ColinCee, can you please check your permission settings and re-enable the extension for Trello if needed?

You can find instructions in the above comment if you need them. Let us know if the button still doesn't show.

[ColinCee]

@janpapenbrock @tcrammond Can confirm this works by enabling the permissions again, not sure why this was the case as it worked originally when I first installed it. Thanks for the help though!

[xstable]

What will this about:addons be for Chrome?
TMetric injecting a nice button directley in the Trello-Card like this:

Would expect, that Toggl Button also appear there. Is this possible?

[tcrammond]

Hi @xstable, for Chrome I'd recommend looking at this article: https://support.toggl.com/toggl-button-chrome-extension/#settings (this link should jump to the Toggl Button Settings section)

It shows how to open the settings, and then enable permissions under the next section Permissions and Custom Domains. You'll want to either enable everything or tick trello.com in the permissions list.

Once you have enabled Trello in the settings, the Toggl Button should appear in the location you pointed to.

[xstable]

That works. Thank you.

[jhbertra]

Why is this not documented here? https://toggl.com/trello-time-tracking/

From what I can tell, this is a _necessary_ setup step. Very confusing!

[shantanuraj]

@jhbertra we hear you, there's a WIP PR https://github.com/toggl/toggl-button/pull/1598
that will help improve the onboarding process, and show how to enable integrations and use other extension features

[Shadrock]

I am having this issue now. I have selected settings for Toggl Button as listed above (checked permissions for atlassian.net and atlassian.com). Sill no button showing up...

[lise-toggl]

@Shadrock could you please get in touch with our support team (support[at]toggl.com) with some screenshots of your Toggl Button settings and the Atlassian page where the button isn't showing? Thanks!