Timescaledb: Unable to load timescaledb-1.3.2.dll when creating an EXTENSION

[AnderssonDavid]

Relevant system information:

• OS: [Windows 10 x64, ]
• PostgreSQL version 11.5
• TimescaleDB version 1.3.2
• Installation method: I used the Setup.exe in the TimescaleDB ZIP folder

I have installed PostgreSQL 11.5 without any problems. Executing the TimescaleDB setup goes fine.
When I'm successfully connected to my database and enter "CREATE EXTENSION IF NOT EXISTS timescaledb CASCADE;", in the commandline, I get the following error:

ERROR: could not load library "C:/Program Files/PostgreSQL/11/lib/timescaledb-1.3.2.dll": The specified module could not be found.

When I manually browse to that folder, the file timescaledb-1.3.2.dll do exsist there. So the TimescaleDB setup has successfully copied the file there.

[dianasaur323]

Looks like someone else had a similar issue that was solved by doing what is described in this issue: mind trying that? https://github.com/timescale/timescaledb/issues/510

[solugebefola]

Also #1398 for PostgreSQL 11.5 Windows issues. We are working on a fix 🔧

[solugebefola]

Are you using PostgreSQL from an EnterpriseDB distribution?

[AnderssonDavid]

@dianasaur323 I had these installed on my PC

@solugebefola
"Are you using PostgreSQL from an EnterpriseDB distribution?"
A: Yes I was.

"Also #1398 "
Thank you. The workaround described by RobAtticus worked for me.
I uninstalled PG 11.5 and then installed PG 11.4-3 instead.

BTW, how do i change this thread's flair from "Open" to "solved"