Feature Request
Currently, the severity level of alerts and cases is hardcoded to the values Low, Medium and High. We would love to have these customizable because our current SOC processes support more than those three values (i.e. there is also "Info only" and "Critical").
+1, We have a P0-P3 scheme and would like the additional support for defining custom severity/priority levels
We also need custom / more severity levels 馃憤
Same for us !
Custom severity :+1:
Interested in that feature too.
I think allow users to display their own metrics in the cases list and allow them to sort the cases by the metrics would fix the need just fine.
Is being able to customize severity levels still being pursued?
Yes, please!
This would be great!
4.0.0-RC1 has already added a Critical severity. I don't think an Info severity is meaningful.
Any thoughts?
I think introducing critical as 4th severity is very helpfull.
Thanks a lot for that.
But i think we should not have to many severities, for me personally 4 are fully enough.
Most helpful comment
Is being able to customize severity levels still being pursued?