Teams-for-linux: Snap not starting anymore on ubuntu 19.04

[ellepdesk]

Describe the bug
application no longer starts when clicking icon or running from command line

To Reproduce
Steps to reproduce the behavior:

1. Go to launcher
2. Click on 'teams for linux'
3. nothing, no error, no logs, no main window

Expected behavior
Team for linux opens

Screenshots
[empty desktop]

Desktop (please complete the following information):

• OS: ubuntu 19.04 (X11)
• Installation package: snap,
• Version 0.3.0 2019-05-27

Additional context
Worked last week
removed and re-installed snap without effect
Checking out source and running 'yarn run start' does start the application
Other snap-apps do work

[IsmaelMartinez]

Hi @ellepdesk ,

There has been no changes in application for over 22 days so I can't really understand why your issue will be happening. Other than snap been temperamental.

I can't use snap and rely on @julian-alarcon or @benyanke to sort this sort of issues. Hopefully they can have a look at it soon. In the meantime you should be able to use the deb package. (check the release folder)

I wonder if this is related to #148

[ellepdesk]

Removed the snap package, installed the deb, works again.
Thank you for the help, I hope it's just a thing for my machine and not a bug for more people.

[cloud-dan]

Removed the snap package, installed the deb, works again.
Thank you for the help, I hope it's just a thing for my machine and not a bug for more people.

I'm on Pop!_OS 19.04 and experiencing the same problem. I followed these steps which has resolved my issue.

[IsmaelMartinez]

Closing as snap can be sometimes a pain. There is are workarounds

[nmoller]

It starts in very thin window. But that's not what bothers the most.
Each time I start the service, to get it working I must go to debug > Application > clear site data.

To Reproduce
Steps to reproduce the behavior:

1. Install the app through snap. The first start goes fine. Add to favourites. Hit quit.
2. Click icon to start
3. You are going to have the window with an "Initialising" header (blank window) for minutes
   

1. See error
   
2. Quit
3. Restart, go in debug mode, application > clear site data. Hit refresh

Desktop (please complete the following information):

• Ubuntu 18.04 Linux 4.15.0-58-generic #64-Ubuntu
• snap
• Version 0.7.0

Additional context
Going in debug mode and clearing site data, hit refresh and it works as expected.

[IsmaelMartinez]

Did you remove your config folder as indicated in the release notes?

Clean your application cache before starting:
https://github.com/IsmaelMartinez/teams-for-linux/blob/develop/KNOWN_ISSUES.md#blank-page

If you still get a blank screen, clean your config location:
https://github.com/IsmaelMartinez/teams-for-linux/blob/develop/KNOWN_ISSUES.md#config-folder-locations

Otherwise, better open a new issue instead of putting a comment in an old one. Thanks!

[nmoller]

@IsmaelMartinez : Thanks, I did not remove config folder. After doing that, it works as expected.
Sorry... for the noise, I did not read the release notes.