Synergy-core: GUI crashes on launch on Mac

Created on 13 Mar 2017  路  19Comments  路  Source: symless/synergy-core

Operating Systems

macOS Sierra 10.12.3

Synergy Version

1.8.8

Steps to reproduce bug

Not reproducible as the source of the problem is unknown (to me).

Other info

  • The first time I had this issue was around the end of last week. It may be related to an OS update, but what do I know, Apple has become as sneaky with its updates as Windows.
  • No work around found yet. Rebooting, reinstalling, both did not help in any way.
  • This problem does prevent me from using Synergy entirely.

Full OS log (a little bit too much to put it here): http://pastebin.com/xghWg1jA

If there is a specific app log which is accessible from the outside of the app, let me know and I'll provide you all the information you need.

Thanks for any help in advance.

bug
Source
picture marcello-moenkemeyer

Most helpful comment

Worked for me, thanks a ton!

For the others, who don't wanna read the whole stuff:

  1. Go to $HOME/Library/Preferences
  2. Look for a file named com.http-symless-com.Synergy.plist
  3. If it takes about 1.07 GB of space, this should pretty much be the issue
  4. Delete or rename that file

Or as a one-liner:
file="$HOME/Library/Preferences/com.http-symless-com.Synergy.plist"; if [ $(wc -c < $file) -ge 999999999 ]; then rm $file; echo "File looked corrupted and has been removed."; else echo "File looks good, no changes have been made."; fi

picture marcello-moenkemeyer on 14 Mar 2017
🎉3 👍3

All 19 comments

Check out issue #5884 and see if anything in there helps.

yupi2 picture yupi2 on 13 Mar 2017

Worked for me, thanks a ton!

For the others, who don't wanna read the whole stuff:

  1. Go to $HOME/Library/Preferences
  2. Look for a file named com.http-symless-com.Synergy.plist
  3. If it takes about 1.07 GB of space, this should pretty much be the issue
  4. Delete or rename that file

Or as a one-liner:
file="$HOME/Library/Preferences/com.http-symless-com.Synergy.plist"; if [ $(wc -c < $file) -ge 999999999 ]; then rm $file; echo "File looked corrupted and has been removed."; else echo "File looks good, no changes have been made."; fi

marcello-moenkemeyer picture marcello-moenkemeyer on 14 Mar 2017
🎉3 👍3

It doesn't work. It crashes with:

Process:               Synergy [97200]
Path:                  /Users/USER/*/Synergy.app/Contents/MacOS/Synergy
Identifier:            synergy
Version:               0
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Synergy [97200]
User ID:               501

Date/Time:             2017-03-18 14:37:50.931 +0200
OS Version:            Mac OS X 10.12.2 (16C67)
Report Version:        12
Anonymous UUID:        53F10DBA-8A32-7362-4849-AB6281372B56

Sleep/Wake UUID:       9A903656-4860-4871-A302-530FDF8457C2

Time Awake Since Boot: 1500000 seconds
Time Since Wake:       9100 seconds

System Integrity Protection: enabled

Crashed Thread:        0

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Reason:    DYLD, [0x1] Library missing

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
  Library not loaded: /usr/local/Cellar/qt5/5.8.0/lib/QtGui.framework/Versions/5/QtGui
  Referenced from: /Users/revolt/Development/GitHub/synergy/symless/bin/Release/Synergy.app/Contents/Frameworks/QtWidgets.framework/Versions/5/QtWidgets
  Reason: image not found

Binary Images:
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    0x7fffc473d000 -     0x7fffc4742fff  libmacho.dylib (894) <A2F38EC1-C37C-3B93-B0E4-36B07C177F8C> /usr/lib/system/libmacho.dylib
    0x7fffc4743000 -     0x7fffc4745ff3  libquarantine.dylib (85) <C1D7749F-5F5F-3BB9-BEFC-1F0B9DA941FD> /usr/lib/system/libquarantine.dylib
    0x7fffc4746000 -     0x7fffc4747ffb  libremovefile.dylib (45) <CD42974E-BE0B-39FC-9BFC-8A7540A04DC6> /usr/lib/system/libremovefile.dylib
    0x7fffc4748000 -     0x7fffc4760ff7  libsystem_asl.dylib (349.30.2) <EFAC72D7-CB13-3DF7-ADF3-EC6635C6F1EA> /usr/lib/system/libsystem_asl.dylib
    0x7fffc4761000 -     0x7fffc4761ff7  libsystem_blocks.dylib (67) <B8C3701D-5A91-3D35-999D-2DC8D5393525> /usr/lib/system/libsystem_blocks.dylib
    0x7fffc4762000 -     0x7fffc47effef  libsystem_c.dylib (1158.30.7) <2F881962-03CB-3B9D-A782-D98C1BBA4E3D> /usr/lib/system/libsystem_c.dylib
    0x7fffc47f0000 -     0x7fffc47f3ffb  libsystem_configuration.dylib (888.30.2) <4FE3983C-E4ED-3939-A578-03AD29C99788> /usr/lib/system/libsystem_configuration.dylib
    0x7fffc47f4000 -     0x7fffc47f7fff  libsystem_coreservices.dylib (41.4) <1A572B9E-0C47-320F-8C64-7990D0A5FB5A> /usr/lib/system/libsystem_coreservices.dylib
    0x7fffc47f8000 -     0x7fffc4810ff3  libsystem_coretls.dylib (121.31.1) <4676F06D-274D-31BE-B61C-4D7A4AEF4858> /usr/lib/system/libsystem_coretls.dylib
    0x7fffc4811000 -     0x7fffc4817fff  libsystem_dnssd.dylib (765.30.11) <DC708D84-ED7D-3936-B996-A67C66B8DDAA> /usr/lib/system/libsystem_dnssd.dylib
    0x7fffc4818000 -     0x7fffc4841ff7  libsystem_info.dylib (503.30.1) <9ED9121C-F111-3FAD-BC2F-C95DEE1C9362> /usr/lib/system/libsystem_info.dylib
    0x7fffc4842000 -     0x7fffc4864ff7  libsystem_kernel.dylib (3789.31.2) <FCEEBBD4-DF66-34D8-A32F-4F8C8E814E40> /usr/lib/system/libsystem_kernel.dylib
    0x7fffc4865000 -     0x7fffc48acfe7  libsystem_m.dylib (3121.4) <266DB92B-A86F-3691-80FB-1B26AD73CFF3> /usr/lib/system/libsystem_m.dylib
    0x7fffc48ad000 -     0x7fffc48cbff7  libsystem_malloc.dylib (116.30.3) <F40DEE3B-386A-3529-A3F7-98117ED55BF4> /usr/lib/system/libsystem_malloc.dylib
    0x7fffc48cc000 -     0x7fffc4923ffb  libsystem_network.dylib (856.30.16) <4AE368E9-605D-379D-B04C-2AC7455B8250> /usr/lib/system/libsystem_network.dylib
    0x7fffc4924000 -     0x7fffc492dff3  libsystem_networkextension.dylib (563.30.15) <EB020B0C-7DF0-3EEF-8E3C-15DA3C01D687> /usr/lib/system/libsystem_networkextension.dylib
    0x7fffc492e000 -     0x7fffc4937ff3  libsystem_notify.dylib (165.20.1) <E7FD3A7C-DD07-36E2-9FA4-7561F9F114DA> /usr/lib/system/libsystem_notify.dylib
    0x7fffc4938000 -     0x7fffc4940fe7  libsystem_platform.dylib (126.1.2) <3CA06D4E-C00A-36DE-AA65-3A390097D1F6> /usr/lib/system/libsystem_platform.dylib
    0x7fffc4941000 -     0x7fffc494bff7  libsystem_pthread.dylib (218.30.1) <C869ED7C-BE29-3532-8E69-3A8DA1447EDC> /usr/lib/system/libsystem_pthread.dylib
    0x7fffc494c000 -     0x7fffc494fff7  libsystem_sandbox.dylib (592.31.1) <7BBFDF96-293F-3DD9-B3A4-7C168280B441> /usr/lib/system/libsystem_sandbox.dylib
    0x7fffc4950000 -     0x7fffc4951fff  libsystem_secinit.dylib (24) <5C1F1E47-0F7D-3E25-8DEB-D9DB1F902281> /usr/lib/system/libsystem_secinit.dylib
    0x7fffc4952000 -     0x7fffc4959fff  libsystem_symptoms.dylib (532.30.6) <5D990CF5-B58F-39F7-B375-99B4EC62CFBD> /usr/lib/system/libsystem_symptoms.dylib
    0x7fffc495a000 -     0x7fffc497aff7  libsystem_trace.dylib (518.30.7) <5BD4ECD4-75CA-38EA-AF5C-B481C15955F8> /usr/lib/system/libsystem_trace.dylib
    0x7fffc497b000 -     0x7fffc4980ffb  libunwind.dylib (35.3) <9F7C2AD8-A9A7-3DE4-828D-B0F0F166AAA0> /usr/lib/system/libunwind.dylib
    0x7fffc4981000 -     0x7fffc49aaff7  libxpc.dylib (972.30.7) <65E41BB6-EBD5-3D93-B0BE-B190CEE4DD93> /usr/lib/system/libxpc.dylib
revolter picture revolter on 18 Mar 2017

@XinyuHou, Can I help you in any way to debug this crash?

For me, 2 empty windows opened the first time, briefly, then it crashed. After this, the windows don't show up anymore, or probably they hide very fast.

revolter picture revolter on 30 Mar 2017

@revolter
Did you compile it by yourself?

XinyuHou picture XinyuHou on 6 Apr 2017

@XinyuHou, Yes.

revolter picture revolter on 6 Apr 2017

@revolter
You would need to deploy before using it as the frameworks are not copied into the bundle. Try "hm dist mac"

XinyuHou picture XinyuHou on 6 Apr 2017

It still crashes but it doesn't open the crash reporting window, though I found this:

screen shot 2017-04-08 at 16 52 58

Let me know if I did something wrong or if I can help you debug it.

revolter picture revolter on 8 Apr 2017

@marcello-moenkemeyer
Could you give us a bit more information on this issue? Did you find the plist file was corrupted, e.g. over 1MB?

XinyuHou picture XinyuHou on 12 Apr 2017

@revolter

Please use our mailing list to get help for compiling.

[email protected]

XinyuHou picture XinyuHou on 12 Apr 2017

my file size is only 2.2K. issue still exists

cjuneja picture cjuneja on 13 Apr 2017

Did you solve this problem?I'm still having same problems.
when I open the Synergy. I can see only empty windows.

cheolho-kang picture cheolho-kang on 17 Apr 2017

@cjuneja
Could you give us some crash report?

Thanks

XinyuHou picture XinyuHou on 18 Apr 2017

@Jacob-Kang

I can see only empty windows.
Please give us more information, screenshot or crash report.

XinyuHou picture XinyuHou on 18 Apr 2017

(I will update soon more)

https://gist.github.com/XinyuHou/11e2bd0db522916ea86aa2e000f4ddaf

cheolho-kang picture cheolho-kang on 18 Apr 2017

Here they are:

screen shot 2017-04-19 at 11 58 36

I tried deleting the plist file but it still crashes.

revolter picture revolter on 19 Apr 2017

Process: Synergy [2267]
Path: /Applications/Synergy.app/Contents/MacOS/Synergy
Identifier: synergy
Version: 1.8.8 (1.8.8)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Synergy [2267]
User ID: 502

https://gist.github.com/XinyuHou/e3058714a50fd0569d31920fa13d5e44

Same here. macOS Sierra 12.0.4. macMini 2011
Deleting .plist haven't helped.

mpawlo picture mpawlo on 19 Apr 2017

Not sure if this has been mentioned yet, but if you attempt some of the workarounds (or manually build the gui without the script via a simple make) you're dynamically linking the compile to your specific installed version of qt5. It works fine so long as you don't update qt, but the minute you do it'll crash like this. I'm still a little puzzled why most of the workarounds I've seen involve either using qt4 or copying an older qt lib, but I'm not a developer so I can't complain when I can't fix it either :)

ravenium picture ravenium on 10 Jul 2017

Solution:

works well for me

My IOS is 10.14.6 (18G2022)

  1. Go to $HOME/Library/Preferences
  2. Look for a file named com.http-symless-com.Synergy.plist
  3. rm com.http-symless-com.Synergy.plist
  4. reinstall synergy 1.8.8

FYI download
https://sourceforge.net/p/synergy-stable-builds/activity/?page=0&limit=100#58b9848127184664aa498a96

ccnupq picture ccnupq on 31 Dec 2019
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