Supervisor: Cannot Download Snapshots from UI

[ericvandamme]

Since upgrading to 77.1, downloads of snapshots fail.

Stated reason by Chrome is that it needs authorization.

[cogneato]

Same here.

[lv-88]

Yeah same here, it used to be so simple to backup on the phone with this

[theaquarium]

Can confirm that this is still a bug on 0.77.2. Seems to be an issue with users as users on 0.76 would cause the same problem.

[besgum]

what I did was to rightclick on the download button and copy link

You will have a link like this, were you need to change UNDEFINED for your password
http://xxxxxx.duckdns.org:0000/api/hassio/snapshots/8434e65c/download?api_password=undefined

Hope this help before the fix

[theaquarium]

Yes, but if you have disabled API password, it won't work.

[robin13]

+1 - having same issue and with this config (non-relevant bits removed)

homeassistant:
  auth_providers:
   - type: homeassistant

http:
  #api_password: !secret http_password

even the manual replacement of a password does not work

[cogneato]

@robin13 It won't change this issue, but you should no longer be using auth_providers: in your configuration. Also, your api password is commented out.

[PockyBum522]

+1, I'm using hangouts in my configuration.yaml, I saw something mentioning it in a search but it's a broken link now.

Tried re-enabling api_password under http: and then right-clicking the link and modifying the password, no luck.

Update: No luck with commenting out hangouts integration. Re-disabling api_password now, I'll just pull the SD card and get it off there.

[jerobins]

+1 0.77.3 - download fails - can copy link and insert real api_password to get the download to work as api_password is set.

[danielsjf]

Related: https://github.com/home-assistant/home-assistant/issues/15543

[bagobones]

Just upgraded to 0.79.0 from 0.76.2 same issue here.

[DevSecNinja]

Workaround is to use the Configurator add-on with HassIO. The .tar files are located in /backup and can be downloaded from there. Look at the timestamps of the files to identify the backup you need.

[theaquarium]

Yep, you can also just copy the snapshot from samba, but the UI download should still be fixed.

[Tas4me]

+1 having same issue with HA 0.80

[rickvnl]

Same issue on 0.80.3

[adrianmihalko]

Same issue, watching.

[ConorMatthews]

Same issue on 81.6

[charlietomo]

Same issue, watching thread.

[bemojo]

Same Problem with GUI download 82.0

[FlavorFx]

Same issue on 0.82.1

[superm1]

It sounds like hassio needs to be migrated over to the user login system to pass this type of information.

[hdsheena]

How can we make this gem easier to find?

Workaround is to use the Configurator add-on with HassIO. The .tar files are located in /backup and can be downloaded from there. Look at the timestamps of the files to identify the backup you need.

[bagobones]

FYI Downloading snapshots appears to work again in 0.86.X not sure exactly when it was fixed.

[frenck]

Correct, this has been fixed!
Thanks for the reminder, closing this issue.

[nelsonblaha]

My downloads from Hassio's snapshots fail after about 50 MB

[AndrRap]

Hi there,
I am running 0.91.4 and never been able to download a snapshot from the front end.
Am I doing something wrong?

I just click on the downward arrow but nothing happens...

[Erdloch]

My downloads fail after ~ 10,3 MB in version 0.92.0

Edit: when I'm downloading over my local network, everything works as it should - this only happens when I try to download the snap over the (slower) Internet.

Maybe a timeout-setting or something like this? Can anybody help?

[AndrRap]

Same issue: No Snapshot Download on 0.92.2,

[Lodeli]

My downloads fail after ~ 10,3 MB in version 0.92.0

Same here: around 16MB is the best I can get before the download stops