Super-productivity: McAfee moved to quarantine superProductivity.exe after crash
Your Environment
- Version used: 5.6.5.0
- Operating System and version: Windows 10 1909
Expected Behavior
Possibility to read full description of error without closing an app.
Current Behavior
Exe file was moved to quarantine by McAfee.
Steps to Reproduce (for bugs)
- Open app.
- Click to project called 'Pozostale' (it is set as default project to use for tasks if none is specified)
- Popup appeard with TypeError: Cannot read property 'isDone' of null.
- After couple of seconds windows closed.
- In McAfee in quarantine section I can restore file.
Console Output
Day before
21.09.2020 I've installed app (again) and before start i've added to shortcut --user-data-dir= parameter. Everything was good with app (creating tasks, done them, comment them, etc.) but in Pozostale project there was strange error like Wrong project id. I ignore that error end continue using app. I thaught that mayby deleteing default project superProductivity (one when I start app) was a bad idea.
Error Log (Desktop only)
I've cut user profile name in log.
[2020-09-22 07:56:23.370] [error] Frontend Error: TypeError: Cannot read property 'isDone' of null
at file:///C:/Users/
at Array.filter (
at e.I [as project] (file:///C:/Users/
at e._next (file:///C:/Users/
at e.next (file:///C:/Users/
at e.next (file:///C:/Users/
at e.nextInfiniteTimeWindow (file:///C:/Users/
at Object.next (file:///C:/Users/
at e.__tryOrUnsub (file:///C:/Users/
at e.next (file:///C:/Users/
at file:///C:/Users/
at Array.filter (
at e.I [as project] (file:///C:/Users/
at e._next (file:///C:/Users/
at e.next (file:///C:/Users/
at e.next (file:///C:/Users/
at e.nextInfiniteTimeWindow (file:///C:/Users/
at Object.next (file:///C:/Users/
at e.__tryOrUnsub (file:///C:/Users/
at e.next (file:///C:/Users/
[2020-09-22 07:56:23.422] [error] Frontend Error: TypeError: Cannot read property 'projectId' of null
at file:///C:/Users/
at Array.filter (
at e.project (file:///C:/Users/
at e._next (file:///C:/Users/
at e.next (file:///C:/Users/
at e._next (file:///C:/Users/
at e.next (file:///C:/Users/
at e._subscribe (file:///C:/Users/
at e.t._trySubscribe (file:///C:/Users/
at e._trySubscribe (file:///C:/Users/
at file:///C:/Users/
at Array.filter (
at e.project (file:///C:/Users/
at e._next (file:///C:/Users/
at e.next (file:///C:/Users/
at e._next (file:///C:/Users/
at e.next (file:///C:/Users/
at e._subscribe (file:///C:/Users/
at e.t._trySubscribe (file:///C:/Users/
at e._trySubscribe (file:///C:/Users/
[2020-09-22 07:56:25.025] [error] Frontend Error Stack: hasTasksToWorkOn (webpack:///src/app/features/work-context/work-context.util.ts:21:14)
hasTasksToWorkOn (webpack:///src/app/features/work-context/work-context.util.ts:20:31)
_next (webpack:///node_modules/rxjs/_esm5/internal/operators/map.js:35:34)
next (webpack:///node_modules/rxjs/_esm5/internal/Subscriber.js:53:17)
observers.slice (webpack:///node_modules/rxjs/_esm5/internal/Subject.js:47:24)
_events.push (webpack:///node_modules/rxjs/_esm5/internal/ReplaySubject.js:39:30)
next (webpack:///node_modules/rxjs/_esm5/internal/operators/shareReplay.js:33:49)
__tryOrUnsub (webpack:///node_modules/rxjs/_esm5/internal/Subscriber.js:192:15)
next (webpack:///node_modules/rxjs/_esm5/internal/Subscriber.js:130:21)
[2020-09-22 07:56:25.026] [error] Frontend Error Stack: projectId (webpack:///src/app/features/project/store/project.effects.ts:326:55)
filter (webpack:///src/app/features/project/store/project.effects.ts:326:35)
_next (webpack:///node_modules/rxjs/_esm5/internal/operators/map.js:35:34)
next (webpack:///node_modules/rxjs/_esm5/internal/Subscriber.js:53:17)
_next (webpack:///node_modules/rxjs/_esm5/internal/operators/take.js:40:29)
next (webpack:///node_modules/rxjs/_esm5/internal/Subscriber.js:53:17)
subscriber.add (webpack:///node_modules/rxjs/_esm5/internal/ReplaySubject.js:67:27)
_trySubscribe (webpack:///node_modules/rxjs/_esm5/internal/Observable.js:43:24)
_trySubscribe (webpack:///node_modules/rxjs/_esm5/internal/Subject.js:89:50)
JustAPhrog
All 25 comments
Another error when I go to Pozostale project but McAfee didnt move it. After relode app pop up showed to delete corrupted data and I said OK. Next one was with Done. After load of app and main screen showed another data corruption pop-up appear. Finnaly after in backup/2020-09-22.json file I found that deleted 4 tasks in project/entities/bAFsifqJa/taskIds and that projectId is Pozostale.
Stacktrace
projectId (webpack:///src/app/features/project/store/project.effects.ts:326:55)
filter (webpack:///src/app/features/project/store/project.effects.ts:326:35)
_next (webpack:///node_modules/rxjs/_esm5/internal/operators/map.js:35:34)
next (webpack:///node_modules/rxjs/_esm5/internal/Subscriber.js:53:17)
_next (webpack:///node_modules/rxjs/_esm5/internal/operators/take.js:40:29)
next (webpack:///node_modules/rxjs/_esm5/internal/Subscriber.js:53:17)
subscriber.add (webpack:///node_modules/rxjs/_esm5/internal/ReplaySubject.js:67:27)
_trySubscribe (webpack:///node_modules/rxjs/_esm5/internal/Observable.js:43:24)
_trySubscribe (webpack:///node_modules/rxjs/_esm5/internal/Subject.js:89:50)
Meta Info
META: SP5.6.5 Electron – pl – Win32 – Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) superProductivity/5.6.5 Chrome/83.0.4103.122 Electron/9.1.1 Safari/537.36
Actions Before Error
1600756518477: [Improvement] Load Improvement State
1600756518478: [Obstruction] Load Obstruction State
1600756518478: [Project] Load Project related Data Success
1600756518479: [Improvement] Clear Hidden Improvements
1600756518480: [Improvement] Delete multiple Improvements
1600756519605: [WorkContext] Set Active Work Context
1600756519615: [Task] SetSelectedTask
1600756519626: [Note] Load Note State
1600756519626: [Bookmark] Load Bookmark State
1600756519627: [Metric] Load Metric State
1600756519628: [Improvement] Load Improvement State
1600756519631: [Obstruction] Load Obstruction State
1600756519631: [Project] Load Project related Data Success
1600756519631: [Improvement] Clear Hidden Improvements
1600756519632: [Improvement] Delete multiple Improvements
1600756520621: [WorkContext] Set Active Work Context
1600756520633: [Task] SetSelectedTask
1600756520685: [Note] Load Note State
1600756520687: [Bookmark] Load Bookmark State
1600756520690: [Metric] Load Metric State
1600756520691: [Improvement] Load Improvement State
1600756520693: [Obstruction] Load Obstruction State
1600756520695: [Project] Load Project related Data Success
1600756520695: [Improvement] Clear Hidden Improvements
1600756520695: [Improvement] Delete multiple Improvements
Hey there! I contacted McAffee about this. I hope they will whitelist the app soon.
Could you maybe provide me with a copy of your data for the other issue and send it to [email protected]. I can fix your data and send it back to you.
I am also working on a mechanism to automatically fix corrupted data, but this will take a little bit more time.
johannesjo
on 22 Sep 2020
I got on email back from McAffeee:
Could you maybe provide me with information about these three:
McAfee Product Name (Consumer/Enterprise),
Detection Name,
Quarantine log,
Dear Sir/Madam,
Thank you for contacting McAfee.
We regret the inconvenience caused.
Please provide us the following information to proceed further:
Company Name:
Company Website:
McAfee Product Name (Consumer/Enterprise):
Detection Name:
Quarantine log:
Link to download the detected software:
Functionality of the software:
Please revert back to us as early as possible for quick resolution.
Regards,
McAfee Data Submission Team
johannesjo
on 23 Sep 2020
@johannesjo About other issue I realy dont find any problems with tasks.
McAfee Product Name (Consumer/Enterprise): McAfee Endpoint Security (Enterprise) 10.7.0
Feature name: Real Protect Cloud
Detection Name: Trojan horse
Threat timestamp: 22.9.2020 7:56 AM
PS: That app is realy helpfull and this is what I need to be more productive :) Thanks a lot!
JustAPhrog
on 28 Sep 2020
Thank you very much! I submitted the info to McAffee. Let's see what happens next. :)
johannesjo
on 28 Sep 2020
@johannesjo I've sended (yesterday) to you my currupt data - can you fix it?
JustAPhrog
on 29 Sep 2020
I check it this evening. Meanwhile you can also try the brand new autofixer that is available starting with version 5.9.0.
johannesjo
on 29 Sep 2020
@johannesjo Ok, I can try but how to update app? simply replace exe file? Im on Win10 and install manually not from MS Store.
JustAPhrog
on 29 Sep 2020
Ok, I can try but how to update app? simply replace exe file? Im on Win10 and install manually not from MS Store.
If you are using the pen drive version (the exe without the Setup suffix). This should work.
johannesjo
on 29 Sep 2020
Also: I just checked, but I got no mail in my mailbox... Did you send it to the right address?
johannesjo
on 29 Sep 2020
Also: I just checked, but I got no mail in my mailbox... Did you send it to the right address?
I used this: [email protected]
JustAPhrog
on 29 Sep 2020
Ok, I can try but how to update app? simply replace exe file? Im on Win10 and install manually not from MS Store.
If you are using the pen drive version (the exe without the Setup suffix). This should work.
No, I used with setup.
JustAPhrog
on 29 Sep 2020
Then you should just execute the newer setup exe and execute it from your download folder. This will install the app over the old version.
johannesjo
on 29 Sep 2020
I got another mail...
Dear Sir/Madam,
Please provide us the detection logs along with the exact detection name which starts with Real Protect -----
Regards,
McAfee Data Submission Team
johannesjo
on 30 Sep 2020
ping @JustAPhrog
johannesjo
on 5 Oct 2020
Oh, I thaut that I've replied 😋
Detection name: Real Protect-EC!603D1E1DB4A2
What exatly means: detection logs? I had 24 files so which one?
JustAPhrog
on 6 Oct 2020
What exatly means: detection logs? I had 24 files so which one?
Not sure. Maybe the one with the creation date of the issue? If they're not too big maybe all of them :D
johannesjo
on 6 Oct 2020
@johannesjo I've send you log by mail to your gmail and contact[AT]superproductivity.com. Check spam 😏
JustAPhrog
on 8 Oct 2020
Thank you very much!
johannesjo
on 8 Oct 2020
Dear Sir/Madam,
We appreciate your patience.
We have reviewed the logs and the detection has been suppressed.
Regards,
McAfee Data Submission Team
johannesjo
on 13 Oct 2020
@JustAPhrog Thank you very much for your help!
johannesjo
on 13 Oct 2020
@johannesjo I have bad news... I used setup version with separate user-dir and after each update i need to add to shortcut --user-dir so I've dowloded .exe version. After coulpe seconds after start Mc Afee done it again... Can you contact with them again?
Detection name: Real Protect-EC!463417871E72
I've sent logs to you by mail. Check spam 😉
JustAPhrog
on 4 Dec 2020
Thank you! I'll report this.
johannesjo
on 4 Dec 2020
Any news? McAfee do this again:
Threat name: Real Protect-EC!463417871E72
Threat timestamp: 4.12.2020 8:44 AM
JustAPhrog
on 10 Dec 2020
Any news?
No. No reaction yet :(
johannesjo
on 10 Dec 2020
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Most helpful comment
@johannesjo I've send you log by mail to your gmail and contact[AT]superproductivity.com. Check spam 😏