Suitecrm: After upgrade to 7.9.8 no emails are shown on my inbox module

[ohadranen]

Issue

The connection to my gmail works, I can also view my gmail sent items using suitecrm email module, but when accessing the inbox I get:
"You currently have no records saved. CREATE or Import one now." although I have plenty of emails on my inbox.
Viewing sent email folder works, but no emails on inbox.
Other users inbox works as well.
I've tried removing the email settings and recreating it with no luck.
No errors on any log.

Expected Behavior

View the list of emails in my inbox

Actual Behavior

Getting: "You currently have no records saved. CREATE or Import one now."

Possible Fix

Steps to Reproduce

1. Just go to suitecrm email module.
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Context

high priority, can'y use the email module

Your Environment

• SuiteCRM Version used:
  7.9.8
• Browser name and version (e.g. Chrome Version 51.0.2704.63 (64-bit)):
  Version 63.0.3239.84 (Official Build) (64-bit)
• Environment name and version (e.g. MySQL, PHP 7):
  PHP 7.0.25
  mysql Ver 14.14 Distrib 5.5.58

• Operating System and version (e.g Ubuntu 16.04):
  amazon-linux-ami/2017.09

[PedroErnst]

Thank you for bringing this up.

Which version of SuiteCRM were you using before?

When you say 'Other users inbox works as well' do you mean other folders, or another users inbox?

[pichto]

Hi there!

Same problem. Upgraded from 7.9.7 to 7.9.8 and now the email module doesn't show any emails... just nothing!!

Need a fix ASAP!

[PedroErnst]

I've been looking into it and I believe this is fixed in #4731 (and the same underlying issue as #4718)

[fcorluka]

I have a fresh installation of 7.10.7 and have the same issue!
I thought the is a problem in my code (error in .zip) so I went into SuiteCRM DEMO, and there is the same issue. I will try fix, but it I believe this needs to be fixed ASAP because this way seems that Email module is broken.

I have tested FIX (on 7.10.7) and this code is inside but not working.

Please OPEN issue.