Suitecrm: SuiteP - Emails colums + import button issues

Created on 27 Sep 2016  路  4Comments  路  Source: salesagility/SuiteCRM

Issue

  1. Import button on pop up window has old style
  2. Email columns tooks only half of screen

emial1

Steps to Reproduce

  1. Emails / Listview
  2. Import email into any record

Your Environment

  • SuiteCRM Version used: Official SuiteCRM demo 7.7.4
  • Browser name and version: Chrome 53.x m 32 bit
  • Operating System and version: Windows 10
Moderate Bug

Most helpful comment

I have a workaround (not a fix)

I had a user complaining that the column widths were collapsing on each refresh of the Emails page. They had to keep resizing the columns after each reload.

After much head scratching I managed to figure out that the column widths are controlled by the cookie value 'EmailGridWidths'. I set the value to "0=10&1=10&2=350&3=650&4=125&5=250" which expanded the columns to take up most of the screen width.

The code that sets the cookie value seems to be very temperamental (width adjustments rarely seem to stick), I found multiple 'EmailGridWidths' values in the cookie with different expiry times. Perhaps this issue could also be looked at the same time as the OP issue.

All 4 comments

Confirmed in Hotfix branch too!

My Environment

  • SuiteCRM Version used: 7.7.4
  • Browser name and version: Firefox 49.0.1 (32-bit) / Chrome 53.0.2785.116 m
  • Environment name and version (Wamp, PHP 5.5.12, Mysql 5.6.17):
  • Operating System and version: Windows 10 Pro

The issue has been tested on recent version of SuiteCRM(7.7.4), and it appear,
We assign this issue as a bug.
@horus68 , thanks for additional informations.
@Mausino , thanks for raise this issue.

I have a workaround (not a fix)

I had a user complaining that the column widths were collapsing on each refresh of the Emails page. They had to keep resizing the columns after each reload.

After much head scratching I managed to figure out that the column widths are controlled by the cookie value 'EmailGridWidths'. I set the value to "0=10&1=10&2=350&3=650&4=125&5=250" which expanded the columns to take up most of the screen width.

The code that sets the cookie value seems to be very temperamental (width adjustments rarely seem to stick), I found multiple 'EmailGridWidths' values in the cookie with different expiry times. Perhaps this issue could also be looked at the same time as the OP issue.

Unable to replicate in 7.8.x. Please re-open if this is still an issue you can replicate and provide clear steps for. Thanks.

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