Strongbox: Can't connect to OneDrive on iOS

[llaske]

I'm trying to use Strongbox on iOS with a database stored on OneDrive.
It failed as soon as I'm clicking on OneDrive telling "Error Selecting Storage Location - bad request". See screen capture below.

[mmcguill]

Hi @llaske - I can't reproduce this at the moment. Can I ask is this a personal or a business account? Is it still an issue for you now?

[shad0whawk]

I use a OneDrive for Business setup for my database and have not encountered this issue yet. It’s been reliable and stable on my end.

[llaske]

@shad0whawk it's a personal account. To be clear it worked on my account before I've activated the OneDrive two-factor authentication. Is there something specific to do when two-factor authentication is activated?

[dan-el]

You might need to set up an APP PASSWORD. Look here: https://account.live.com/proofs/manage/additional?mkt=en-US&refd=account.microsoft.com&refp=security&fref=moreOptions

[llaske]

@dan-el thanks for your answer but App Password can't help here.
OneDrive app works well on my device with the two-factor authentication and I can't even access to the StrongBox OneDrive authentication because it failed as soon as I'm clicking on OneDrive storage as location. So I can't type a password at all.
Here's a short video to show you what happens.

[dan-el]

I see. I tried it on my iPhone SE running iOS 12.4 and the „add existing database“ -> „onedrive“ path leads me to the login form of onedrive which looks good.

Maybe your login credentials are cached on your iPhone. You could try „offloading“ the app via „Settings/General/iPhone Storage/strongbox/offload app“ and then try again.

Be sure to have your database in a safe place first.

Just an idea.

[llaske]

Offloading the app didn't help but I've finally uninstalled and reinstalled the app and it works now 👍
FYI, there is nothing special to do for two-factor authentication, everything is handle by OneDrive during login process.
Thanks all for your help and for this cool app 👏

[mmcguill]

Really glad you got this sorted @llaske - Seems like some kind of state/cookie issue with the OneDrive library here, that obviously got cleared when you uninstalled/re-installed.

I wonder if changing to 2 factor was what caused the issue in the first place.

Thanks @shad0whawk and @dan-el for your help with this.
-Mark

[speedfire514]

Same issue. I did not change anything related to the authentication on OneDrive (already have 2FA activated). The only way to solve the problem was reinstalling the app.

[mmcguill]

Cheers for the extra data point, I'm not sure much can be done here Strongbox side.

[strongbox-mark]

Just a note, in case others come across this issue.

There is actually a way to clear the cache/session token. It’s under Preferences > Cloud > Cloud Sessions > Clear OneDrive Session.

[mjvdhoek]

Had same error today. Strongbox running fine on two iphones but had this problem in iPAd.
Deleting the app and re-insttalling it resolved the issue.

[strongbox-mark]

Hi @mjvdhoek - Did you try the solution mentioned above:

Preferences > Cloud > Cloud Sessions > Clear OneDrive Session

before uninstalling?

[mjvdhoek]

Hi @mjvdhoek - Did you try the solution mentioned above:

Preferences > Cloud > Cloud Sessions > Clear OneDrive Session

before uninstalling?

Hi...
no... might have done the trick.... thanks pointing that out. will try next time if it occurs!

[strongbox-mark]

Yes, would like to know if this fixes things for people. What version are you running by the way?

[mjvdhoek]

Yes, would like to know if this fixes things for people. What version are you running by the way?

Model: iPhone
CPU: arm64 v8
System Name: iOS
System Version: 14.1
Ep: 1586857179
Flags: P[0[-1]110[26]0011]
App Version: com.markmcguill.strongbox [1.49.24 (2976)@9f06a52]

(iPad same version...)