Spksrc: SABnzbd - "Failed to run the package service"

[davco9200]

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Setup

_Package Name:_ Sabnzbd
_Package Version:_ 3.1.0-44

_NAS Model:_ DS918+
_NAS Architecture:_ Intel
_DSM version:_ DSM 6.2.3-25426 Update 2

Expected behavior

Tell us what should happen

Running the package starts the service

Actual behavior

Tell us what happens instead

Launching the package fails.

Steps to reproduce

Got oPackage Center / Installed
Click Run
Get "Loading" waiting prompt
get the Response "Failed to run the package service"
Click okay.
Sabnzbd - still says "Run"

Package log

_Check Package Center or /usr/local/{package}/var/_

Insert the package log here

Sun Nov  1 05:42:01 PST 2020
Starting sabnzbd command env LANG=en_US.UTF-8 /volume1/@appstore/sabnzbd/env/bin/python3 /volume1/@appstore/sabnzbd/share/SABnzbd/SABnzbd.py -f /volume1/@appstore/sabnzbd/var/config.ini --pidfile /volume1/@appstore/sabnzbd/var/sabnzbd.pid -d
Not all required Python modules are available, please check requirements.txt
Missing module: sgmllib
You can read more at: https://sabnzbd.org/python3
If you still experience problems, remove all .pyc files in this folder and subfolders

Other logs

_E.g. /var/log/messages or /var/log/synopkg.log_

Insert log here

[gerritjanh]

I have the exact same problem on my DS214play.
Tried so solve it by:
uninstalling both sabnzbd and Python3
installing sabnzbd again, this automatically re-installs Python3.
This didn't solve it, still the same problem.

The search continues. I read here:
https://docs.python.org/2/library/sgmllib.html
that:
The sgmllib module has been removed in Python 3.
So the error message would make sense, but how to proceed?

[MuadDib007]

Same on my DS1515+. Before upgrade to 3.1.0 it was working fine, after update Sabnzbd does no longer start with the same error as mentioned above.

[vanekkendonk]

Same on DS918+. Is there a easy way to downgrade for the time being? Or do you have to uninstall and then manually install from synocommunity?

[gerritjanh]

I uninstalled 3.1, than manually installed version 3.0.2-43.
No problems, just don't hit the Update button.

[rob040]

Same on DS920+, I just setup last week and got it working nicely.
Gone though same steps of de-install sabnzbd, install sabnzbd, deinstall sabnzbd, de-install python3, install sabnzbd.
Still "Failed to run the package service"

Logfile sabnzbd.log says:
Starting sabnzbd command env LANG=en_US.UTF-8 /volume1/@appstore/sabnzbd/env/bin/python3 /volume1/@appstore/sabnzbd/share/SABnzbd/SABnzbd.py -f /volume1/@appstore/sabnzbd/var/config.ini --pidfile /volume1/@appstore/sabnzbd/var/sabnzbd.pid -d
Not all required Python modules are available, please check requirements.txt
Missing module: sgmllib
You can read more at: https://sabnzbd.org/python3
If you still experience problems, remove all .pyc files in this folder and subfolders

library sgmllib was already set to deprecated since Python version 2.6 !

@gerritjanh Question: how to obtain and manual install sabnzbd previous version ?

[Safihre]

@ymartin59 I think we need a version bump.
Probably the Fastly cache is causing problems..

[gerritjanh]

@rob040
you can download the package here:
https://synocommunity.com/package/sabnzbd
Find the right link for the Geminilake processor, download and install manually using the package center.

[irrg]

i don't think there's a serious need for more confirmations, but, just in case: also happening on my DS415+.

[ymartin59]

I have published fix as 3.1.0-45