Spksrc: Home Assistant installed on Synology DS918+ not polling Homematic-IP

[eL-Zotto]

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The problem

Hello

I installed and configured Home Assistant on my Synology DS918+ yesterday. I used the homeassistant package and NOT hassio!
I can open the page on port 8123 and went through the first steps, where I integrated my Homematic-IP AccessPoint.
I see all my Homematic devices and grouped them according the rooms they are located in.
When I chack a temperature senor, I only see 1 tick (measured value), taken at the time I configured my AccessPoint (24 hours ago).
No new ticks seem to be collected. When I restart the homeassistant service on my DS, a new tick will be taken.
What went wrong?
Thank you for your support

Regards
Laurent

Additional information

Port forwarding enabled on FritzBox

Setup

_Package Name:_ Home Assistant
_Package Version:_ 0.114.2-7

_NAS Model:_ Synology DS 918+
_NAS Architecture:_ AMD
_DSM version:_ 6.2.3-25426 Update 2

Expected behavior

Homa Assistant should get data from my homematic-IP on regular intervals.

Actual behavior

I only get 1 mesure (tick) each time the Home Assistant services are restarted

Steps to reproduce

_1._
_2._
_3._

Package log

_Check Package Center or /usr/local/{package}/var/_

Insert the package log here

2020-09-24 13:40:35 ERROR (MainThread) [homematicip.aio.connection] [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:1076)
Traceback (most recent call last):
File "/volume1/@appstore/homeassistant/env/lib/python3.7/site-packages/homematicip/aio/connection.py", line 120, in _connect_to_websocket
loop=self._loop,
File "/var/packages/python3/target/lib/python3.7/asyncio/tasks.py", line 442, in wait_for
return fut.result()
File "/var/packages/python3/target/lib/python3.7/asyncio/tasks.py", line 630, in _wrap_awaitable
return (yield from awaitable.__await__())
File "/volume1/@appstore/homeassistant/env/lib/python3.7/site-packages/websockets/client.py", line 535, in __await_impl__
transport, protocol = await self._create_connection()
File "/var/packages/python3/target/lib/python3.7/asyncio/base_events.py", line 989, in create_connection
ssl_handshake_timeout=ssl_handshake_timeout)
File "/var/packages/python3/target/lib/python3.7/asyncio/base_events.py", line 1017, in _create_connection_transport
await waiter
File "/var/packages/python3/target/lib/python3.7/asyncio/sslproto.py", line 530, in data_received
ssldata, appdata = self._sslpipe.feed_ssldata(data)
File "/var/packages/python3/target/lib/python3.7/asyncio/sslproto.py", line 189, in feed_ssldata
self._sslobj.do_handshake()
File "/var/packages/python3/target/lib/python3.7/ssl.py", line 774, in do_handshake
self._sslobj.do_handshake()
ssl.SSLCertVerificationError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:1076)
2020-09-24 13:40:35 ERROR (MainThread) [homeassistant.components.homematicip_cloud.hap] Error connecting to HomematicIP with HAP 3014F711A00003DA49A90878. Retrying in 256 seconds

Other logs

_E.g. /var/log/messages or /var/log/synopkg.log_

Insert log here

[ymartin59]

Known issue: #4137

[eL-Zotto]

If I go for solution 2....
admin@DS:~$ ll /var/packages/python/target/lib/python2.7/site-packages/certifi/cacert.pem
ls: cannot access /var/packages/python/target/lib/python2.7/site-packages/certifi/cacert.pem: No such file or directory

I tried this...

` admin@DS: $ sudo su -
Password:
root@DS: # wget -O /var/packages/python3/target/cert.pem 'https://raw.githubusercontent.com/certifi/python-certifi/master/certifi/cacert.pem'
--2020-09-25 07:26:30-- 'https://raw.githubusercontent.com/certifi/python-certifi/master/certifi/cacert.pem'
Resolving raw.githubusercontent.com... 151.101.112.133
Connecting to raw.githubusercontent.com|151.101.112.133|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 282394 (276K) [text/plain]
Saving to: '/var/packages/python3/target/cert.pem'

/var/packages/python3/target/cert.pem 100%[=========================================================================>] 275.78K --.-KB/s in 0.1s

2020-09-25 07:26:31 (2.51 MB/s) - '/var/packages/python3/target/cert.pem' saved [282394/282394]

root@DS: #
`

Then I restarted the Home Assistant package.

The SSL error disapeared! but still not updates from homematic-IP since 6 minutes.
I check later today

Log

2020-09-25 07:29:54 WARNING (MainThread) [homematicip.device] Optional Device Feature 'IOptionalFeatureDutyCycle' is not yet supported
2020-09-25 07:29:54 WARNING (MainThread) [homematicip.device] Optional Device Feature 'IFeatureRssiValue' is not yet supported
2020-09-25 07:30:13 INFO (MainThread) [homeassistant.components.websocket_api.http.connection.140535309612304] Connection closed by client
2020-09-25 07:31:23 WARNING (MainThread) [homematicip.device] Optional Device Feature 'IOptionalFeatureDutyCycle' is not yet supported
2020-09-25 07:31:23 WARNING (MainThread) [homematicip.device] Optional Device Feature 'IFeatureRssiValue' is not yet supported
2020-09-25 07:31:53 WARNING (MainThread) [homematicip.device] Optional Device Feature 'IOptionalFeatureDutyCycle' is not yet supported
2020-09-25 07:31:53 WARNING (MainThread) [homematicip.device] Optional Device Feature 'IFeatureRssiValue' is not yet supported
2020-09-25 07:31:55 WARNING (MainThread) [homematicip.device] Optional Device Feature 'IOptionalFeatureDutyCycle' is not yet supported
2020-09-25 07:31:55 WARNING (MainThread) [homematicip.device] Optional Device Feature 'IFeatureRssiValue' is not yet supported
2020-09-25 07:32:19 WARNING (MainThread) [homematicip.device] Optional Device Feature 'IOptionalFeatureDutyCycle' is not yet supported
2020-09-25 07:32:19 WARNING (MainThread) [homematicip.device] Optional Device Feature 'IFeatureRssiValue' is not yet supported
2020-09-25 07:33:49 WARNING (MainThread) [homematicip.device] Optional Device Feature 'IOptionalFeatureDutyCycle' is not yet supported
2020-09-25 07:33:49 WARNING (MainThread) [homematicip.device] Optional Device Feature 'IFeatureRssiValue' is not yet supported
2020-09-25 07:34:29 WARNING (MainThread) [homematicip.device] Optional Device Feature 'IOptionalFeatureDutyCycle' is not yet supported
2020-09-25 07:34:29 WARNING (MainThread) [homematicip.device] Optional Device Feature 'IFeatureRssiValue' is not yet supported
2020-09-25 07:36:01 WARNING (MainThread) [homematicip.device] Optional Device Feature 'IOptionalFeatureDutyCycle' is not yet supported
2020-09-25 07:36:01 WARNING (MainThread) [homematicip.device] Optional Device Feature 'IFeatureRssiValue' is not yet supported
2020-09-25 07:36:53 WARNING (MainThread) [homematicip.device] Optional Device Feature 'IOptionalFeatureDutyCycle' is not yet supported
2020-09-25 07:36:53 WARNING (MainThread) [homematicip.device] Optional Device Feature 'IFeatureRssiValue' is not yet supported
2020-09-25 07:36:55 WARNING (MainThread) [homematicip.device] Optional Device Feature 'IOptionalFeatureDutyCycle' is not yet supported
2020-09-25 07:36:55 WARNING (MainThread) [homematicip.device] Optional Device Feature 'IFeatureRssiValue' is not yet supported
2020-09-25 07:36:55 WARNING (MainThread) [homematicip.device] Optional Device Feature 'IOptionalFeatureLowBat' is not yet supported
2020-09-25 07:37:29 WARNING (MainThread) [homematicip.device] Optional Device Feature 'IOptionalFeatureDutyCycle' is not yet supported
2020-09-25 07:37:29 WARNING (MainThread) [homematicip.device] Optional Device Feature 'IFeatureRssiValue' is not yet supported
2020-09-25 07:39:03 WARNING (MainThread) [homematicip.device] Optional Device Feature 'IOptionalFeatureDutyCycle' is not yet supported
2020-09-25 07:39:03 WARNING (MainThread) [homematicip.device] Optional Device Feature 'IFeatureRssiValue' is not yet supported
2020-09-25 07:40:14 WARNING (MainThread) [homematicip.device] Optional Device Feature 'IOptionalFeatureDutyCycle' is not yet supported
2020-09-25 07:40:14 WARNING (MainThread) [homematicip.device] Optional Device Feature 'IFeatureRssiValue' is not yet supported
2020-09-25 07:40:31 WARNING (MainThread) [homeassistant.components.webhook] Received message for unregistered webhook 24b71eab9926ca338b890d3fb8d23bdf3a03d55e52e39894e524ab98472d053e from 100.64.243.232

[eL-Zotto]

Known issue: #4137

Home Assistant is getting the values from homematic-IP now... Thank yiu

[ymartin59]

As a definitive fix, Python 3 has to be rebuilt and pubilsh with properly configured (and upgraded to latest) openssl dependency. It should come soon now.

[BenjV]

I saw both Python 2 and Python3 packages with a fix for this certificate problem appearing in my package center.

[eL-Zotto]

The issue was solved with correct SSL certificates inplemented