Sonarr: Update does not work and Search for new series stopped working too

[francesco2013]

Hi,

All of a sudden Sonarr's search functionality for adding new series stopped working and now Sonarr cant find anything. Anything I search is not to be found. I have tried adding a series I have already add too. No results.

Version
2.0.0.5228
Mono Version
5.12.0.301

Update section loads for a long time and then:

[Debug] Api: [GET] /api/update: 500.InternalServerError (61082 ms)
[Fatal] NzbDroneErrorPipeline: Request Failed. GET /api/update

[v2.0.0.5228] System.Net.WebException: Failed to read complete http response ---> System.Net.WebException: Error getting response stream (ReadAsync): ReceiveFailure Value cannot be null.
Parameter name: src ---> System.ArgumentNullException: Value cannot be null.
Parameter name: src
at System.Net.HttpWebRequest+d__2441[T].MoveNext () [0x000ba] in <a360a10e096b4659a9142a244ddaea3e>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0003e] in <b0e1ad7573a24fd5a9f2af9595e677e7>:0 at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x00028] in <b0e1ad7573a24fd5a9f2af9595e677e7>:0 at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x00008] in <b0e1ad7573a24fd5a9f2af9595e677e7>:0 at System.Runtime.CompilerServices.ConfiguredTaskAwaitable1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in :0
at System.Net.WebResponseStream+d__48.MoveNext () [0x00253] in :0
--- End of inner exception stack trace ---
at System.Net.WebConnectionStream.Read (System.Byte[] buffer, System.Int32 offset, System.Int32 count) [0x00077] in :0
at NzbDrone.Common.Extensions.StreamExtensions.ToBytes (System.IO.Stream input) [0x0001c] in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Extensions\StreamExtensions.cs:13
at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse (NzbDrone.Common.Http.HttpRequest request, System.Net.CookieContainer cookies) [0x001dd] in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs:108
--- End of inner exception stack trace ---
at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse (NzbDrone.Common.Http.HttpRequest request, System.Net.CookieContainer cookies) [0x001e9] in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs:112
at NzbDrone.Common.Http.Dispatchers.FallbackHttpDispatcher.GetResponse (NzbDrone.Common.Http.HttpRequest request, System.Net.CookieContainer cookies) [0x000b5] in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\Dispatchers\FallbackHttpDispatcher.cs:53
at NzbDrone.Common.Http.HttpClient.ExecuteRequest (NzbDrone.Common.Http.HttpRequest request, System.Net.CookieContainer cookieContainer) [0x0007e] in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\HttpClient.cs:121
at NzbDrone.Common.Http.HttpClient.Execute (NzbDrone.Common.Http.HttpRequest request) [0x00008] in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\HttpClient.cs:57
at NzbDrone.Common.Http.HttpClient.Get (NzbDrone.Common.Http.HttpRequest request) [0x00007] in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\HttpClient.cs:264
at NzbDrone.Common.Http.HttpClient.Get[T] (NzbDrone.Common.Http.HttpRequest request) [0x00000] in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\HttpClient.cs:269
at NzbDrone.Core.Update.UpdatePackageProvider.GetRecentUpdates (System.String branch, System.Version currentVersion) [0x0006c] in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Update\UpdatePackageProvider.cs:55
at NzbDrone.Core.Update.RecentUpdateProvider.GetRecentUpdatePackages () [0x0000c] in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Update\RecentUpdateProvider.cs:27
at NzbDrone.Api.Update.UpdateModule.GetRecentUpdates () [0x00000] in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Api\Update\UpdateModule.cs:20
at NzbDrone.Api.REST.RestModule1[TResource].<set_GetResourceAll>b__32_0 (System.Object options) [0x00000] in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Api\REST\RestModule.cs:111 at (wrapper dynamic-method) System.Object.CallSite.Target(System.Runtime.CompilerServices.Closure,System.Runtime.CompilerServices.CallSite,System.Func2,object)
at Nancy.Routing.Route+<>c__DisplayClass4.b__3 (System.Object parameters, System.Threading.CancellationToken context) [0x00049] in <63c44d6f8d7e4f339a987bf9eb94d931>:0

[Debug] Api: [GET] /api/update: 500.InternalServerError (60042 ms)

What have you done ? It was all working perfectly and nothing was touched/changed on my side.

Please look into it and help me fixing this big issues.

Thanks.

Francesco Fazio

[Vehlin]

Same issue for me. Looks like an issue with the search API.

18-9-14 11:14:30.2|Trace|HttpClient|Res: [GET] http://skyhook.sonarr.tv/v1/tvdb/search/en/?term=star%20trek: 200.OK (30079 ms)
18-9-14 11:14:30.2|Trace|Http|Res: 387 [GET] /api/series/lookup?term=star+trek: 200.OK (30098 ms)
18-9-14 11:14:30.2|Debug|Api|[GET] /api/series/lookup?term=star+trek: 200.OK (30098 ms)
18-9-14 11:14:31.4|Trace|HttpClient|Res: [GET] http://services.sonarr.tv/v1/update/master?version=2.0.0.5228&os=windows&runtimeVer=4.6.2: 504.GatewayTimeout

Error 504 Ray ID: 45a214e234bfbc4a • 2018-09-14 10:14:33 UTC

Gateway time-out

You

Browser

Working

London

Cloudflare

Working

services.sonarr.tv

Host

Error

What happened?

The web server reported a gateway time-out error.

What can I do?

Please try again in a few minutes.

Cloudflare Ray ID: 45a214e234bfbc4a • Your IP: xx • Performance & security by Cloudflare

(60073 ms)
18-9-14 11:14:31.4|Warn|HttpClient|HTTP Error - Res: [GET] http://services.sonarr.tv/v1/update/master?version=2.0.0.5228&os=windows&runtimeVer=4.6.2: 504.GatewayTimeout

Error 504 Ray ID: 45a214e234bfbc4a • 2018-09-14 10:14:33 UTC

Gateway time-out

You

Browser

Working

London

Cloudflare

Working

services.sonarr.tv

Host

Error

What happened?

The web server reported a gateway time-out error.

What can I do?

Please try again in a few minutes.

Cloudflare Ray ID: 45a214e234bfbc4a • Your IP:xx • Performance & security by Cloudflare

18-9-14 11:14:31.4|Error|TaskExtensions|Task Error

[v2.0.0.5228] NzbDrone.Common.Http.HttpException: HTTP request failed: [504:GatewayTimeout] [GET] at [http://services.sonarr.tv/v1/update/master?version=2.0.0.5228&os=windows&runtimeVer=4.6.2]
at NzbDrone.Common.Http.HttpClient.Execute(HttpRequest request) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\HttpClient.cs:line 96
at NzbDrone.Common.Http.HttpClient.GetT in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\HttpClient.cs:line 269
at NzbDrone.Core.Update.UpdatePackageProvider.GetLatestUpdate(String branch, Version currentVersion) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Update\UpdatePackageProvider.cs:line 38
at NzbDrone.Core.Update.CheckUpdateService.AvailableUpdate() in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Update\UpdateCheckService.cs:line 26
at NzbDrone.Core.HealthCheck.Checks.UpdateCheck.Check() in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\HealthCheck\Checks\UpdateCheck.cs:line 63
at NzbDrone.Core.HealthCheck.HealthCheckService.<>c.b__11_0(IProvideHealthCheck c) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\HealthCheck\HealthCheckService.cs:line 71
at System.Linq.Enumerable.WhereSelectArrayIterator2.MoveNext() at System.Collections.Generic.List1..ctor(IEnumerable1 collection) at System.Linq.Enumerable.ToList[TSource](IEnumerable1 source)
at NzbDrone.Core.HealthCheck.HealthCheckService.PerformHealthCheck(IProvideHealthCheck[] healthChecks) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\HealthCheck\HealthCheckService.cs:line 71
at NzbDrone.Core.HealthCheck.HealthCheckService.HandleAsync(IEvent message) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\HealthCheck\HealthCheckService.cs:line 123
at NzbDrone.Core.Messaging.Events.EventAggregator.<>c__DisplayClass6_1`1.b__0() in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Messaging\Events\EventAggregator.cs:line 111
at System.Threading.Tasks.Task.InnerInvoke()
at System.Threading.Tasks.Task.Execute()

Error 504 Ray ID: 45a214e234bfbc4a • 2018-09-14 10:14:33 UTC

Gateway time-out

You

Browser

Working

London

Cloudflare

Working

services.sonarr.tv

Host

Error

What happened?

The web server reported a gateway time-out error.

What can I do?

Please try again in a few minutes.

Cloudflare Ray ID: 45a214e234bfbc4a • Your IP: xx • Performance & security by Cloudflare

[desy83]

Same issue here:
Sonarr Version
2.0.0.5054
Mono Version
5.8.0.108

[rpatel]

searches by tvdbID work

[Haydonn]

Same issue here:
Sonarr Version
2.0.0.5228
Mono Version
5.14.0.177

[Rikumo1978]

Confirmed not working here too. TVDB ID doesn't work for me either. Rebooted VM's and Software multiple times just in case it was out of RAM or something. Nothing works. I'm sure it will come back online today though. :-)

[Dnkhatri]

The backend skyhook system seems down

[yoyellow]

Same issue here, cant find series on name or tvdbID

[markus101]

Thanks for reaching out. A docker container that should have been disabled started up and chewed through the available diskspace rapidly through the night and took prevented the DB backing skyhook/services from functioning properly. I've taken care of the offending container and cleaned up the disk space.

Everything should be functional now.

[Rikumo1978]

Yep! All is well!

[francesco2013]

The update tab does not seem to load but the search works again. I can confirm it.
@markus101 thank you for your help man !

[markus101]

Gave the services app an extra kick and updates are coming through again. Thanks for letting me know.