Sonarr: Not getting responses when looking for new TV Shows or Sonarr maintinanace
Support / Questions
Please use https://forums.sonarr.tv/ for support. Support requests or questions will be redirected to the forums and the issue will be closed.
Bug Report
System Information/Logs
Sonarr Version:
2.0.0.5134
Operating System:
Ubuntu 16.04
.net Framework (Windows) or mono (macOS/Linux) Version:
5.8.0.108
Link to Log Files (debug or trace):
Contact your hosting provider letting them know your web server is not completing requests. An Error 522 means that the request was able to connect to your web server, but that the request didn't finish. The most likely cause is that something on your server is hogging resources.
Browser (for UI bugs):
HTTP Error - Res: [GET] http://skyhook.sonarr.tv/v1/tvdb/search/en/?term=big%20bang: 522.522
HTTP Error - Res: [GET] http://services.sonarr.tv/v1/update/develop?version=2.0.0.5134&os=linux&runtimeVer=5.8.0.108: 522.522
Additional Information
Cloudflare Ray ID: 3ed0996bc11a1ffa
"error_desc" Connection timed out
What problem are you looking to solve?
Cloudfare Dallas returning 522 error and not responding to requests since this morning.
Other Information
campbc
All 5 comments
Same issue:
Sonarr Version:
2.0.0.5134
Operating System:
macOS 10.13
.net Framework (Windows) or mono (macOS/Linux) Version:
5.8.0.108
Forum:
Error 522 Ray ID: 3ed120b30d160c65 • 2018-02-14 15:41:16 UTC
berndveit
on 14 Feb 2018
Same thing for https://forums.sonarr.tv/ using a classic browser.
alaunay
on 14 Feb 2018
skyhook is down. use tvdb:[series id] to add shows to sonarr, til skyhook comes back online
M0UL
on 14 Feb 2018
The server hosting skyhook, services and the forums is currently down and we're waiting on the host to take a look (though they're usually on it quicker than this). Adding/refreshing series is not possible until it returns. When TVDB has issues adding by the ID does work, but skyhook being offline means that doesn't work.
markus101
on 14 Feb 2018
Server had a dead motherboard and it's been replaced.
I misspoke before and you can add by TVDB ID when skyhook is down because CloudFlare is caching that data, it's just searches that will fail.
We're still working on upgrading skyhook to support redundant front ends to avoid these problems as much as we can in the future.
markus101
on 14 Feb 2018
Related issues
satmandu
·
3Comments
mabasic
·
3Comments
skube
·
4Comments
RaphaelJenni
·
4Comments
Taloth
·
4Comments
Most helpful comment
The server hosting skyhook, services and the forums is currently down and we're waiting on the host to take a look (though they're usually on it quicker than this). Adding/refreshing series is not possible until it returns. When TVDB has issues adding by the ID does work, but skyhook being offline means that doesn't work.