Snipe-it: Unable to create new item message : Server Error : Unauthorized

[laTruffe79]

Please confirm you have done the following before posting your bug report:

• [ x] I have enabled debug mode
• [x ] I have read checked the Common Issues page

Describe the bug
I cannot add new reccord

To Reproduce
Steps to reproduce the behavior:

1. Go to 'license'
2. Click on 'create new'
3. click on new on category
4. type a label & click save
   Expected behavior
   a record should be inserted

Screenshots

Server (please complete the following information):

• Snipe-IT Version v4.9.4 build 4437 (g799a93c46)
• OS: debian 9
• Web Server: apache
• PHP Version 7.3

Desktop (please complete the following information):

• OS: debian
• Browser firefox
• Version 68

Error Messages

• stacktrace :

0 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(41): Illuminate\Auth\Middleware\Authenticate->authenticate(Array)

1 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Auth\Middleware\Authenticate->handle(Object(Illuminate\Http\Request), Object(Closure), 'api')

2 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))

3 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))

4 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Routing/Router.php(660): Illuminate\Pipeline\Pipeline->then(Object(Closure))

5 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Routing/Router.php(635): Illuminate\Routing\Router->runRouteWithinStack(Object(Illuminate\Routing\Route), Object(Illuminate\Http\Request))

6 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Routing/Router.php(601): Illuminate\Routing\Router->runRoute(Object(Illuminate\Http\Request), Object(Illuminate\Routing\Route))

7 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Routing/Router.php(590): Illuminate\Routing\Router->dispatchToRoute(Object(Illuminate\Http\Request))

8 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(176): Illuminate\Routing\Router->dispatch(Object(Illuminate\Http\Request))

9 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(30): Illuminate\Foundation\Http\Kernel->Illuminate\Foundation\Http{closure}(Object(Illuminate\Http\Request))

10 /var/www/html/cmdb/vendor/barryvdh/laravel-debugbar/src/Middleware/InjectDebugbar.php(65): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))

11 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Barryvdh\Debugbar\Middleware\InjectDebugbar->handle(Object(Illuminate\Http\Request), Object(Closure))

12 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))

13 /var/www/html/cmdb/app/Http/Middleware/SecurityHeaders.php(26): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))

14 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\SecurityHeaders->handle(Object(Illuminate\Http\Request), Object(Closure))

15 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))

16 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))

17 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle(Object(Illuminate\Http\Request), Object(Closure))

18 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))

19 /var/www/html/cmdb/app/Http/Middleware/CheckForDebug.php(25): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))

20 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\CheckForDebug->handle(Object(Illuminate\Http\Request), Object(Closure))

21 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))

22 /var/www/html/cmdb/app/Http/Middleware/CheckForSetup.php(27): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))

23 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\CheckForSetup->handle(Object(Illuminate\Http\Request), Object(Closure))

24 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))

25 /var/www/html/cmdb/vendor/fideloper/proxy/src/TrustProxies.php(57): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))

26 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Fideloper\Proxy\TrustProxies->handle(Object(Illuminate\Http\Request), Object(Closure))

27 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))

28 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))

29 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\View\Middleware\ShareErrorsFromSession->handle(Object(Illuminate\Http\Request), Object(Closure))

30 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))

31 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))

32 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Session\Middleware\StartSession->handle(Object(Illuminate\Http\Request), Object(Closure))

33 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))

34 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/CheckForMaintenanceMode.php(46): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))

35 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\CheckForMaintenanceMode->handle(Object(Illuminate\Http\Request), Object(Closure))

36 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))

37 /var/www/html/cmdb/vendor/barryvdh/laravel-cors/src/HandlePreflight.php(29): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))

38 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Barryvdh\Cors\HandlePreflight->handle(Object(Illuminate\Http\Request), Object(Closure))

39 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))

40 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))

41 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(151): Illuminate\Pipeline\Pipeline->then(Object(Closure))

42 /var/www/html/cmdb/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(116): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter(Object(Illuminate\Http\Request))

43 /var/www/html/cmdb/public/index.php(58): Illuminate\Foundation\Http\Kernel->handle(Object(Illuminate\Http\Request))

Additional context
-fresh install

Have you an idea what it means ? Thanks.

[snipe]

Hm, I'm not seeing anything in that stack trace that would indicate an issue, and I can't reproduce it on the demo - can you

[laTruffe79]

Hello, I dont understand why despite a successful login the exception message throwed is "unautheticated"
I checked that I got this in my htaccess

RewriteCond %{HTTP:Authorization} .
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]

[laTruffe79]

OK too much bugs no answers to my first problem, I'm quitting this product plus laravel 5.5 ... sorry.

[snipe]

lol ok

Thousands of people use this product, and you got support within hours of your issue, but clearly it's us.