Snipe-it: Asset not checking out to user in creation phase

[ghost]

Expected Behavior (or desired behavior if a feature request)

When creating asset:
1) fill in required information
2) Select ready to deploy
3) Select user
4) Save asset information and have asset deployed to selected user

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Actual Behavior

1) fill in required information
2) Select ready to deploy
3) Select user
4) Asset is created and retains "ready to deploy" status, but is not checked out to user. You must return to asset list, select asset, select "checkout to user" from drop down

Note
This occurs with imported and newly created users. Admins/non admins alike. Occurs on all asset models.

---

Please confirm you have done the following before posting your bug report:

• [x] I have enabled debug mode
• [x] I have read checked the Common Issues page

---

Provide answers to these questions:

• Is this a fresh install or an upgrade?
  upgrade
• Version of Snipe-IT you're running
  Version v4.1.9
• Version of PHP you're running
  PHP 5.6.30-0+deb8u1
• Version of MySQL/MariaDB you're running
  10.0.30-MariaDB-0+deb8u2
• What OS and web server you're running Snipe-IT on
  Debian 8, Apache/2.4.10
• What method you used to install Snipe-IT (install.sh, manual installation, docker, etc)
  git clone
• WITH DEBUG TURNED ON, if you're getting an error in your browser, include that error

[2017-12-19 22:21:31] production.ERROR: exception 'ErrorException' with message 'Undefined index: next_audit_date' in /var/www/html/snipeit/app/Observers/AssetObserver.php:49

NOTE
This error persists across all snipe pages, the timestamp changes with each new page

• What specific Snipe-IT page you're on, and what specific element you're interacting with to trigger the error

For the main problem i'm having: Create Asset => Save
For the debugging mode error: All pages

• If a stacktrace is provided in the error, include that too.
  

  48 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(148): App\Http\Middleware\CheckForDebug->handle(Object(Illuminate\Http\Request), Object(Closure))

49 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))

50 /var/www/html/snipeit/vendor/fideloper/proxy/src/TrustProxies.php(56): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))

51 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(148): Fideloper\Proxy\TrustProxies->handle(Object(Illuminate\Http\Request), Object(Closure))

52 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))

53 /var/www/html/snipeit/app/Http/Middleware/CheckForSetup.php(27): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))

54 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(148): App\Http\Middleware\CheckForSetup->handle(Object(Illuminate\Http\Request), Object(Closure))

55 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))

56 /var/www/html/snipeit/app/Http/Middleware/NosniffGuard.php(17): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))

57 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(148): App\Http\Middleware\NosniffGuard->handle(Object(Illuminate\Http\Request), Object(Closure))

58 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))

59 /var/www/html/snipeit/app/Http/Middleware/ContentSecurityPolicyHeader.php(18): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))

60 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(148): App\Http\Middleware\ContentSecurityPolicyHeader->handle(Object(Illuminate\Http\Request), Object(Closure))

61 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))

62 /var/www/html/snipeit/app/Http/Middleware/ReferrerPolicyHeader.php(17): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))

63 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(148): App\Http\Middleware\ReferrerPolicyHeader->handle(Object(Illuminate\Http\Request), Object(Closure))

64 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))

65 /var/www/html/snipeit/app/Http/Middleware/XssProtectHeader.php(18): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))

66 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(148): App\Http\Middleware\XssProtectHeader->handle(Object(Illuminate\Http\Request), Object(Closure))

67 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))

68 /var/www/html/snipeit/app/Http/Middleware/FrameGuard.php(17): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))

69 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(148): App\Http\Middleware\FrameGuard->handle(Object(Illuminate\Http\Request), Object(Closure))

70 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))

71 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))

72 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(148): Illuminate\View\Middleware\ShareErrorsFromSession->handle(Object(Illuminate\Http\Request), Object(Closure))

73 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))

74 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(64): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))

75 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(148): Illuminate\Session\Middleware\StartSession->handle(Object(Illuminate\Http\Request), Object(Closure))

76 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))

77 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/CheckForMaintenanceMode.php(46): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))

78 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(148): Illuminate\Foundation\Http\Middleware\CheckForMaintenanceMode->handle(Object(Illuminate\Http\Request), Object(Closure))

79 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))

80 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))

81 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(151): Illuminate\Pipeline\Pipeline->then(Object(Closure))

82 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(116): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter(Object(Illuminate\Http\Request))

83 /var/www/html/snipeit/public/index.php(59): Illuminate\Foundation\Http\Kernel->handle(Object(Illuminate\Http\Request))

84 {main}

error

• Any errors that appear in your browser's error console.

POST https://www.(myserver).com/snipeit/hardware 500 (Internal Server Error)

• Confirm whether the error is reproducible on the demo: https://snipeitapp.com/demo.

Not reproducible on demo

• Include any additional information you can find in app/storage/logs and your webserver's logs.
  Laravel logs:

75 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(148): Illuminate\Session\Middleware\StartSession->handle(Object(Illuminate\Http\Request), Object(Closure))

76 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))

77 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/CheckForMaintenanceMode.php(46): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))

78 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(148): Illuminate\Foundation\Http\Middleware\CheckForMaintenanceMode->handle(Object(Illuminate\Http\Request), Object(Closure))

79 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))

80 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))

81 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(151): Illuminate\Pipeline\Pipeline->then(Object(Closure))

82 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(116): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter(Object(Illuminate\Http\Request))

83 /var/www/html/snipeit/public/index.php(59): Illuminate\Foundation\Http\Kernel->handle(Object(Illuminate\Http\Request))

84 {main}

• Include what you've done so far in the installation, and if you got any error messages along the way.

Added assets, attempted to checkout to user

• Indicate whether or not you've manually edited any data directly in the database

No manual editing, only through UI

Please do not post an issue without answering the related questions above. If you have opened a different issue and already answered these questions, answer them again, once for every ticket. It will be next to impossible for us to help you.

https://snipe-it.readme.io/docs/getting-help

[pvhkai]

Same Issue here!

1. Created new asset
2. Filled in all info needed
3. Status "Deployes"
4. Search for User
5. Save
6. look to dashboard - Asset was created but not checked out to user.
7. Check out manually after the creation works without an error.

Best regards,
Kai

[rodeff]

Same with me.
4.1.8

[rodeff]

+1

[pako-pl]

+1 on version 4.1.9

[snazy2000]

+1 4.1.9 - Annoying issue :( have tried on the demo site and it appears to work

[snazy2000]

Looks like adding the Debug log messages in https://github.com/snipe/snipe-it/commit/88ca852dcf65dcf2ac9335e726aa9aff33d8a444 is why this issue is occurring, commenting out line 38 - 39 resolves the problem, i guess this is because they are not set on initial creation of the asset ?

[CronKz]

Hope this is gonna be fixed soon :/ Very annoying bug :(

[ghost]

@snazy2000 Good call, your solution fixed my problem too

[snipe]

@snazy2000 that doesn't really make sense though. Those are just log messages, they don't do anything, and they don't prevent anything from happening.

[snazy2000]

@snipe I’m guessing because they are not being set at that point and it’s throwing because it expects there to be a value