Signal-ios: Generic "New Message" notification despite settings

[poke22]

• [x] I have searched open and closed issues for duplicates - probably related to #1554

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Bug description

Receive "New message" alert even when "Show Sender name & message" is selected in settings.

Steps to reproduce

• Set "Show Sender name & message" in settings
• Lock iPhone/exit Signal
• Receive a notification

Actual result: "New Message" Notification
Expected result: Notification showing Sender name and message content.

Device info

Device: iPhone 7
iOS version: 10.2.1
Signal version: 2.16.12

Debug log

2017/01/18 19:45:09:248 [AppDelegate] applicationWillEnterForeground.
2017/01/18 19:45:09:775 [AppDelegate] applicationDidBecomeActive.
2017/01/18 19:45:11:167 [AppDelegate] applicationWillResignActive.
2017/01/18 19:45:11:172 [TSSocketManager] closeWebSocket.
2017/01/18 19:45:11:824 [AppDelegate] applicationDidEnterBackground.
2017/01/18 19:45:17:623 [AppDelegate] applicationWillEnterForeground.
2017/01/18 19:45:17:636 received: -[PushManager application:didReceiveRemoteNotification:fetchCompletionHandler:]
2017/01/18 19:45:18:062 [AppDelegate] applicationDidBecomeActive.
2017/01/18 19:45:18:518 Got message with verb: PUT and path: /api/v1/message
2017/01/18 19:45:25:775 [AppDelegate] applicationWillResignActive.
2017/01/18 19:45:25:780 [TSSocketManager] closeWebSocket.
2017/01/18 19:45:26:815 [AppDelegate] applicationDidEnterBackground.
2017/01/18 19:45:30:721 [AppDelegate] applicationWillEnterForeground.
2017/01/18 19:45:31:705 [AppDelegate] applicationDidBecomeActive.

[michaelkirk]

Is this reproducible 100% of the time someone sends you a messages? Or is it intermittent?

It sounds like you are experiencing an issue related to not properly receiving remote notifications.

comment: (deleted part of comment so as not to distract from the issue at hand.)

[poke22]

It is reproducible 99% of the time. The notification "New Message" shows for 'Bob' instantly after the message was sent from 'Alice', so there is no 30 seconds pass.

What did show a full message on lock sreen:
-Go to settings, change notification type to something else, change it back to "Show Sender name & message"
-Lock iPhone, have 'Alice' immediately message 'Bob'
-'Bob' will see the message on lock screen, however, only for the first message, any subsequent displays "New Message" for 'Bob;

[michaelkirk]

@poke22 - interesting, sounds like a separate issue from what I was describing. Thanks for the report.

[poke22]

@michaelkirk Not at all. I was wondering, are notifications dealt with within the app or server-side?

[michaelkirk]

(deleted comment so as not to distract from the issue at hand.)

[michaelkirk-signal]

This should no longer be an issue. Let us know if you're still experiencing this.