Signal-android: Sending specific video failed after compressing

Created on 26 Oct 2020  路  2Comments  路  Source: signalapp/Signal-Android


Bug description

Trying to share a specific video through Signal fails. After selecting the video and share it there is a spinner and a notification that the video is being compressed. After the compressing there is an error saying sending failed and some things need your attention. This only seems to happen to this specific file. The size of this file is ~40Mb. Tested this on two devices and Signal versions. Both failed.

Steps to reproduce

  • Downloading file from reddit in RedReader (https://www.reddit.com/r/formula1/comments/jhucoi/raikkonen_full_first_lap/)
  • Try to share this file in Signal

Actual result: Sending failed. See description above.
Expected result: Sending file is successful.

Screenshots

Device info


Device: Samsung SM-960F
Android version: 10
Signal version: 4.74.3

Link to debug log


https://debuglogs.org/d3498e70d90dad35e173f19eb8b39cb3bb08a1d72e6c9463d9a4528f1e062805

Most helpful comment

It looks like the file was too large to be transcoded at that's what failed. We are hoping to increase our size limits very soon and providing a better UX around when this occurs.

All 2 comments

It looks like the file was too large to be transcoded at that's what failed. We are hoping to increase our size limits very soon and providing a better UX around when this occurs.

Tried this again with version 4.78.3 but sending still fails. One thing I've noticed is that after I tried trimming this video, trimming doesn't work anymore at all. I have to stop Signal (via settings->apps->signal->force stop) to get trimming to work again for other videos. I've added a debug log where I first trim an other video that works after that I trim this specific video and it fails and after that I try to trim the first video again and that fails then. The behaviour when it fails is that that the trim toolbar is shown and becomes yellow when touched but that's it. Furthermore is only shows 0:00 * 0,1MB
https://debuglogs.org/04a6d2e838e1fd94576a47cf41e830ceaaabd8fcf807e5fd7ba5b9e1f9c9410a

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