Signal-android: Voice messages stop playing when the screen goes off

[Edu4rdSHL]

• [x] I have searched open and closed issues for duplicates -> see #7419 and #6993
• [x] I am submitting a bug report for existing functionality that does not work as intended
• [x] I have read https://github.com/signalapp/Signal-Android/wiki/Submitting-useful-bug-reports
• [x] This isn't a feature request or a discussion topic

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Bug description

Voice messages stop playing when the screen goes off

Steps to reproduce

• Receive a longer audio message than it takes more time than your cell phone's screen to turn off
• Play the message
• Wait to screen off

Actual result: Voice messages stop playing when screen turns off
Expected result: Voice messages continue playing even if the screen goes off

Screenshots

Not necessary

Device info

Device: Samsung SM-G610M
Android version: 7.0
Signal version: 4.22.4

Link to debug log

Not necessary

I'm not sure if it's a feature request, but as #7419 said, I don't want to be holding my phone or have the screen on (to conserve battery) that whole time and it's a bit annoying to keep touching the screen every time.

[Dyras]

Yup I've noticed the same thing. The audio disappears the nanosecond the screen turns black automatically. Super annoying since it's automatic and I don't want to increase the timer because that would eat more battery :(

[UserX404]

still persist in 4.30.8
Log

[thsowers]

This looks like it was fixed back in 0095e00 , but I am still able to reproduce, device specs below:

Device: Samsung G7 ThinQ
Android version: 9.0
Signal version: 4.47.6

Is there anything in particular that I could start looking into to help out with this?

[wavexx]

Same here on android 7.1.2 (lineage), signal 4.47.7 (and all previous versions so far)

[dankerthrone]

Still a problem. Quite annoying.

[Edu4rdSHL]

Please can you take a look to it again, @greyson-signal ? It's a bit annoying that you need to keep the screen on during playing voice message.

Will be good if:

1. The screen is on while playing the message.
2. The message continues playing still with the screen off (better).

Thanks.

[thsowers]

I was able to fix the problem by going into settings -> Battery -> Power Saving Exclusions and adding Signal to this list

[dankerthrone]

I was able to fix the problem by going into settings -> Battery -> Power Saving Exclusions and adding Signal to this list

Didn't work unfortunately. Still having this issue on Android 9 / Signal 4.58.5

[ant0nwax]

i vote also for backround play of voice messages and any media that is played in signal, in order to be able to look up descriptions during someone is explaining something in voice message... it cannot be that google with youtube solved the background play on android and signal developers cannot do that. if google can do it then signal developers can do that 100 x :)
(edited comment because of wrong posting)

[Edu4rdSHL]

The problem is playing audio, not recording.

[Totorrr]

@fumiakiy above apparently implemented audio playing as a service, which would be great having for this issue. Would you have a look to consider a merge @greyson-signal?
Thanks

[greyson-signal]

@Totorrr We have work in progress to do this ourselves :)

[ant0nwax]

interesting to see that two teams develop the same functions instead of
working together

On Thu, Oct 8, 2020, 2:28 AM Greyson Parrelli [e-mail]
wrote:

@Totorrr https://github.com/Totorrr We have work in progress to do this
ourselves :)

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[Edu4rdSHL]

This was fixed in 4.74.0.

[ant0nwax]

oh i could maybe reinstall signal and test

On Fri, Oct 16, 2020, 1:22 PM Eduard Tolosa [e-mail]
wrote:

Closed #7954 https://github.com/signalapp/Signal-Android/issues/7954.

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[Edu4rdSHL]

Just join the beta or wait until the feature is released in the stable version.