Signal-android: "Client failed" when trying to call other users

[Argafal]

I have tried with different devices, different versions of android, different users calling different other users. Also iOS, same wifi, different wifis, 3g, 4g ... In none of these constellations I managed to get a call between two users working: It rings, and when the other person picks up I see the handshake words, immediately followed by "client failed". Please advice.

[agrajaghh]

Please post a debug log:
Settings -> Advanced -> Submit debug log

[Argafal]

https://gist.github.com/anonymous/a36cac3d90fb66c34a91

W/CallAudioManager(12599): AudioPlayer::start() returned -1!
W/dalvikvm(12599): WARNING: exception class 'Lorg/thoughtcrime/redphone/audio/NativeAudioException;' missing constructor (msg='Failed to start native audio' kind=0)
E/InitiatingCallManager(12599): Died with unhandled exception!
W/InitiatingCallManager(12599): java.lang.RuntimeException: re-throw on exception class missing constructor
W/InitiatingCallManager(12599):     at org.thoughtcrime.redphone.audio.CallAudioManager.start(Native Method)
W/InitiatingCallManager(12599):     at org.thoughtcrime.redphone.audio.CallAudioManager.start(CallAudioManager.java:54)
W/InitiatingCallManager(12599):     at org.thoughtcrime.redphone.call.InitiatingCallManager.runAudio(InitiatingCallManager.java:130)
W/InitiatingCallManager(12599):     at org.thoughtcrime.redphone.call.CallManager.run(CallManager.java:103)
W/InitiatingCallManager(12599):     at org.thoughtcrime.redphone.call.InitiatingCallManager.run(InitiatingCallManager.java:94)
D/MediaPlayer_Java(12599): [Arima] setDataSource :: uri = android.resource://org.thoughtcrime.securesms/2131165188
I/MediaPlayer(12599): message received msg=8, ext1=0, ext2=0
I/MediaPlayer(12599): MediaPlayer: notify E
W/RedPhoneService(12599): termination stack
W/RedPhoneService(12599): java.lang.Exception
W/RedPhoneService(12599):   at org.thoughtcrime.redphone.RedPhoneService.terminate(RedPhoneService.java:358)
W/RedPhoneService(12599):   at org.thoughtcrime.redphone.RedPhoneService.notifyClientFailure(RedPhoneService.java:472)
W/RedPhoneService(12599):   at org.thoughtcrime.redphone.call.InitiatingCallManager.run(InitiatingCallManager.java:113)
D/ProximityLock(12599): Released proximity lock:false
D/LockManager(12599): Entered Lock State: PARTIAL
D/AccelerometerListener(12599): enable(false)
D/org.thoughtcrime.redphone.audio.IncomingRinger(12599): Stopping ringer
I/MediaPlayer_Java(12599): stop
E/MediaPlayer(12599): stop called in state 2
I/MediaPlayer(12599): message received msg=100, ext1=-38, ext2=0
I/MediaPlayer(12599): MediaPlayer: notify E
E/MediaPlayer(12599): error (-38, 0)
D/org.thoughtcrime.redphone.audio.IncomingRinger(12599): Cancelling vibrator
W/RedPhone(12599): Got message from service: CLIENT_FAILURE

[hal88]

Same issue, another debug log...
https://gist.github.com/03ceec677007d35f2aa5

[haffenloher]

@hal88 There's no trace of a Signal call in that log. Did you capture it immediately after the problem occurred?

[hal88]

https://gist.github.com/e794e505d02f6d7cea53
Any better? That time signal crashed which it normally doesn't.
Let me know if there's something you want me to test out try.
Cheers.
On 21/03/2016 7:29 PM, "haffenloher" [email protected] wrote:

@hal88 https://github.com/hal88 There's no trace of a Signal call in
that log. Did you capture it immediately after the problem occurred?

—
You are receiving this because you were mentioned.
Reply to this email directly or view it on GitHub
https://github.com/WhisperSystems/Signal-Android/issues/5233#issuecomment-198373150

[cascheberg]

Regarding @hal88's log:

E/InitiatingCallManager(27949): Died with unhandled exception!
W/InitiatingCallManager(27949): java.lang.IllegalArgumentException: Invalid point
W/InitiatingCallManager(27949):     at org.spongycastle.math.ec.ECAlgorithms.validatePoint(ECAlgorithms.java:193)
W/InitiatingCallManager(27949):     at org.spongycastle.math.ec.AbstractECMultiplier.multiply(AbstractECMultiplier.java:22)
W/InitiatingCallManager(27949):     at org.spongycastle.crypto.generators.ECKeyPairGenerator.generateKeyPair(ECKeyPairGenerator.java:73)
W/InitiatingCallManager(27949):     at org.spongycastle.jcajce.provider.asymmetric.ec.KeyPairGeneratorSpi$EC.generateKeyPair(KeyPairGeneratorSpi.java:155)
W/InitiatingCallManager(27949):     at org.thoughtcrime.redphone.crypto.zrtp.ZRTPSocket.initializeEC25Keys(ZRTPSocket.java:253)
W/InitiatingCallManager(27949):     at org.thoughtcrime.redphone.crypto.zrtp.ZRTPSocket.<init>(ZRTPSocket.java:106)
W/InitiatingCallManager(27949):     at org.thoughtcrime.redphone.crypto.zrtp.ZRTPInitiatorSocket.<init>(ZRTPInitiatorSocket.java:56)
W/InitiatingCallManager(27949): at org.thoughtcrime.redphone.call.InitiatingCallManager.run(InitiatingCallManager.java:88)

That has also been reported in #5064.

The crash is the same cause as in #5353.

[cascheberg]

@agrajaghh I wouldn't say that #5064 is a duplicate, since it's not clear what is being tracked here.

@Argafal's log is quite different:

W/CallAudioManager(12599): AudioPlayer::start() returned -1!
W/dalvikvm(12599): WARNING: exception class 'Lorg/thoughtcrime/redphone/audio/NativeAudioException;' missing constructor (msg='Failed to start native audio' kind=0)
E/InitiatingCallManager(12599): Died with unhandled exception!
W/InitiatingCallManager(12599): java.lang.RuntimeException: re-throw on exception class missing constructor
W/InitiatingCallManager(12599):     at org.thoughtcrime.redphone.audio.CallAudioManager.start(Native Method)
W/InitiatingCallManager(12599):     at org.thoughtcrime.redphone.audio.CallAudioManager.start(CallAudioManager.java:54)
W/InitiatingCallManager(12599):     at org.thoughtcrime.redphone.call.InitiatingCallManager.runAudio(InitiatingCallManager.java:130)
W/InitiatingCallManager(12599):     at org.thoughtcrime.redphone.call.CallManager.run(CallManager.java:103)
W/InitiatingCallManager(12599): at org.thoughtcrime.redphone.call.InitiatingCallManager.run(InitiatingCallManager.java:94)

There are different exceptions that lead to the same observable behavior. Maybe issue titles should be updated accordingly?

[agrajaghh]

@cascheberg you're right, I just had a look at @hal88's log which looks like the one in #5064

[qguv]

Same issue here.

[jeremymasters]

@qguv what about a log file? Should probably be able to repro this and get the log file.

[automated-signal]

GitHub Issue Cleanup:
See #7598 for more information.