Sickchill: [APP SUBMITTED]: [Errno 2] No such file or directory: '/media/USB/downloads/series/Stan.Lees.Lucky.Man.S02E01.HDTV.x264-MTB[rarbg]/stan.lees.lucky.man.s02e01.hdtv.x264-mtb.nfo'

[DDA78]

INFO

Python Version: 2.7.9 (default, Sep 17 2016, 20:26:04) [GCC 4.9.2]
Operating System: Linux-4.9.11-v7+-armv7l-with-debian-8.0
Locale: UTF-8
Branch: master
Commit: SickRage/SickRage@945a6a19e810f8b91b8c4a54a6cfa7acb20af97f
No Log available with ERRORS:

ERROR

POSTPROCESSOR-AUTO :: [945a6a1] Unable to move file /media/USB/downloads/series/Stan.Lees.Lucky.Man.S02E01.HDTV.x264-MTB[rarbg]/stan.lees.lucky.man.s02e01.hdtv.x264-mtb.nfo to /media/MEDIASERVER/Videos/TV Shows/Stan Lee's Lucky Man/Season 02/Stan Lee's Lucky Man - S02E01 - Episode 1.nfo-orig: error 2 : No such file or directory

---

_STAFF NOTIFIED_: @SickRage/owners @SickRage/moderators

[SickRage2]

Thanks for the issue report! Before a real human comes by, please make sure your report has all the below criteria checked

• [ ] Include basic information: Branch/Commit, OS, What you did, What happened, What you expected
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• [ ] Post debug logs, either inline (for smaller logs) or using gist

Please make sure you also read how to create an issue and followed all of the steps.

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Thanks!

[DrDrewZA]

Yeah - second for this issue - I am experiencing it as well. Started in the last 24 hours or so - perhaps from an update.

Symptoms are that post processor fails after claiming that there is no such file or directory to move. However, the file HAS ALREADY been moved and is in the right place. All I have had to do is do a rescan in Plex and the file is imported and ready for viewing.

[sharkykh]

Some fixes were implemented into develop branch.
You can attempt to switch to it now or wait for it to be merged to master today or tomorrow.

[sharkykh]

@devenashani @DrDrewZA
Are you still having the issue on the latest version?
NFO files get moved with no issues?

[DrDrewZA]

Afraid so...

I just tested for you - first checked for updates (I'm on Master branch), then when it said none needed, went and grabbed a couple of backlog episodes using Sickrage, so it could do all the work as normal.

Excerpt from log after postprocessor has issues:
2017-02-26 17:57:17 INFO POSTPROCESSOR-AUTO :: Auto post processing task for C:\Downloads\Sickrage completed
2017-02-26 17:57:17 INFO POSTPROCESSOR-AUTO :: C:\Downloads\Sickrage\Dr. Ken - S02E03 - 720p HDTV x264-AVS.mkv : Processing failed: Unable to move the files to their new home
2017-02-26 17:57:17 INFO POSTPROCESSOR-AUTO :: Some items were not processed.
2017-02-26 17:57:17 WARNING POSTPROCESSOR-AUTO :: Processing Failed
2017-02-26 17:57:17 WARNING POSTPROCESSOR-AUTO :: Processing failed for C:\Downloads\Sickrage\Dr. Ken - S02E03 - 720p HDTV x264-AVS.mkv: Unable to move the files to their new home
AA IOError: [Errno 2] No such file or directory: u'C:\Downloads\Sickrage\Dr. Ken - S02E03 - 720p HDTV x264-AVS.txt'
AA with open(src, 'rb') as fsrc:
AA File "C:\SickRage\Python\lib\shutil.py", line 82, in copyfile
AA copyfile(src, dst)
AA File "C:\SickRage\Python\lib\shutil.py", line 130, in copy2
AA copy2(src, real_dst)
AA File "C:\SickRage\Python\lib\shutil.py", line 302, in move
AA result = function(args, *kwargs)
AA File "C:\SickRage\SickRage\sickrage\helper\encoding.py", line 38, in ek
AA ek(shutil.move, srcFile, destFile)
AA File "C:\SickRage\SickRage\sickbeard\helpers.py", line 374, in moveFile
AA helpers.moveFile(cur_file_path, new_file_path)
AA File "C:\SickRage\SickRage\sickbeard\postProcessor.py", line 370, in _int_move
AA Traceback (most recent call last):
2017-02-26 17:57:17 ERROR POSTPROCESSOR-AUTO :: [8965a31] Unable to move file C:\Downloads\Sickrage\Dr. Ken - S02E03 - 720p HDTV x264-AVS.txt to F:\Media Library\Series\Dr. Ken\Season 02\Dr.Ken.S02E03.720p.HDTV-AVS.txt: error 2 : No such file or directory
2017-02-26 17:57:06 INFO POSTPROCESSOR-AUTO :: Process method is 'move' and src and destination are on the same device, skipping free space check
2017-02-26 17:57:06 INFO POSTPROCESSOR-AUTO :: This download is marked a priority download so I'm going to replace an existing file if I find one
2017-02-26 17:57:06 INFO POSTPROCESSOR-AUTO :: Processing C:\Downloads\Sickrage\Dr. Ken - S02E03 - 720p HDTV x264-AVS.mkv (None)
2017-02-26 17:57:06 INFO POSTPROCESSOR-AUTO :: Beginning auto post processing task: C:\Downloads\Sickrage
2017-02-26 17:57:02 INFO POSTPROCESSOR :: Auto post processing task for C:\Downloads\Sickrage was added to the queue
2017-02-26 17:55:32 INFO SEARCHQUEUE-BACKLOG-320546 :: Sending NZB to SABnzbd
2017-02-26 17:55:32 INFO SEARCHQUEUE-BACKLOG-320546 :: Downloading Ransom.S01E07.HDTV.x264-KILLERS-Obfuscated from NZBGeek
2017-02-26 17:55:32 INFO SEARCHQUEUE-BACKLOG-320546 :: [NZBGeek] :: Quality of Ransom.S01E07.HDTV.x264-KILLERS is SDTV
2017-02-26 17:55:32 INFO SEARCHQUEUE-BACKLOG-320546 :: [NZBGeek] :: Quality of Ransom.S01E07.HDTV.x264-KILLERS-Obfuscated is SDTV
2017-02-26 17:55:27 INFO SEARCHQUEUE-BACKLOG-320546 :: [NZBGeek] :: Performing episode search for Ransom
2017-02-26 17:54:58 INFO SEARCHQUEUE-BACKLOG-320546 :: [DOGnzb] :: Performing episode search for Ransom \Sickrage completed

[DrDrewZA]

Of course, it doesn't happen with every download - for example, the ransom one that was busy downloading as shown in that excerpt above just got post processed succesfully...

[DrDrewZA]

I noticed my previous post was throwing the error on a .txt file - it is also still doing it with .nfo files as well, as you can see from this log excerpt:

2017-02-26 22:00:22 INFO POSTPROCESSOR-AUTO :: Auto post processing task for C:\Downloads\Sickrage completed
2017-02-26 22:00:22 INFO POSTPROCESSOR-AUTO :: C:\Downloads\Sickrage\Jimmy.Fallon.2017.02.23.Susan.Sarandon.HDTV.x264-SORNY.mkv : Processing failed: Unable to move the files to their new home
2017-02-26 22:00:22 INFO POSTPROCESSOR-AUTO :: Some items were not processed.
2017-02-26 22:00:22 WARNING POSTPROCESSOR-AUTO :: Processing Failed
2017-02-26 22:00:22 WARNING POSTPROCESSOR-AUTO :: Processing failed for C:\Downloads\Sickrage\Jimmy.Fallon.2017.02.23.Susan.Sarandon.HDTV.x264-SORNY.mkv: Unable to move the files to their new home
AA IOError: [Errno 2] No such file or directory: u'C:\Downloads\Sickrage\jimmy.fallon.2017.02.23.susan.sarandon.hdtv.x264-sorny.nfo'
AA with open(src, 'rb') as fsrc:
AA File "C:\SickRage\Python\lib\shutil.py", line 82, in copyfile
AA copyfile(src, dst)
AA File "C:\SickRage\Python\lib\shutil.py", line 130, in copy2
AA copy2(src, real_dst)
AA File "C:\SickRage\Python\lib\shutil.py", line 302, in move
AA result = function(args, *kwargs)
AA File "C:\SickRage\SickRage\sickrage\helper\encoding.py", line 38, in ek
AA ek(shutil.move, srcFile, destFile)
AA File "C:\SickRage\SickRage\sickbeard\helpers.py", line 374, in moveFile
AA helpers.moveFile(cur_file_path, new_file_path)
AA File "C:\SickRage\SickRage\sickbeard\postProcessor.py", line 370, in _int_move
AA Traceback (most recent call last):
2017-02-26 22:00:22 ERROR POSTPROCESSOR-AUTO :: [8965a31] Unable to move file C:\Downloads\Sickrage\jimmy.fallon.2017.02.23.susan.sarandon.hdtv.x264-sorny.nfo to F:\Media Library\Series\The Tonight Show Starring Jimmy Fallon\Season 04\The.Tonight.Show.Starring.Jimmy.Fallon.S04E32.SDTV-SORNY.nfo-orig: error 2 : No such file or directory
2017-02-26 22:00:13 INFO POSTPROCESSOR-AUTO :: Release name (jimmy.fallon.2017.02.23.susan.sarandon.hdtv.x264-sorny) found from file (jimmy.fallon.2017.02.23.susan.sarandon.hdtv.x264-sorny.nfo)
2017-02-26 22:00:13 INFO POSTPROCESSOR-AUTO :: Process method is 'move' and src and destination are on the same device, skipping free space check
2017-02-26 22:00:13 INFO POSTPROCESSOR-AUTO :: This download is marked a priority download so I'm going to replace an existing file if I find one
2017-02-26 22:00:13 INFO POSTPROCESSOR-AUTO :: Processing C:\Downloads\Sickrage\Jimmy.Fallon.2017.02.23.Susan.Sarandon.HDTV.x264-SORNY.mkv (None)
2017-02-26 22:00:12 INFO POSTPROCESSOR-AUTO :: Beginning auto post processing task: C:\Downloads\Sickrage
2017-02-26 22:00:12 INFO POSTPROCESSOR :: Auto post processing task for C:\Downloads\Sickrage was added to the queue

[sharkykh]

When https://github.com/SickRage/SickRage/issues/3233 is merged to develop branch, switch to it and see if it fixes the issue.
And please, before you start testing - enable debug in SickRage config, because I can't do much without it.

[miigotu]

Test the develop branch please!

[miigotu]

Fixed in develop