Sharex: Screen Recording Crashing

[hiltronrex]

Hey All,

Screen recording keeps on crashing Hey All,

I am trying to record my screen but immediately after selecting screen recording the recording crashes.

I can record gifs still but video doesn't work.

Can anyone help please?

All i get in debugging is

2020-07-22 07:40:22.594 - Starting screen recording. Video encoder: "H.264 / x264", Audio encoder: "AAC", FPS: 30

2020-07-22 07:40:25.419 - CLI: "C:\Users\userDocuments\ShareXTools\ffmpeg.exe" -rtbufsize 150M -f gdigrab -framerate 30 -offset_x 0 -offset_y 0 -video_size 2736x242 -draw_mouse 1 -i desktop -f dshow -i audio="Headset Microphone (Realtek High Definition Audio(SST))" -c:v libx264 -r 30 -preset ultrafast -tune zerolatency -crf 28 -pix_fmt yuv420p -movflags +faststart -c:a aac -ac 2 -b:a 128k -y "C:\Users\userDocuments\ShareX\Screenshots2020-07\kdgiXjTViX.mp4"

2020-07-22 07:40:59.242 - Starting screen recording. Video encoder: "H.264 / x264", Audio encoder: "AAC", FPS: 30

2020-07-22 07:41:00.634 - CLI: "C:\Users\userDocuments\ShareXTools\ffmpeg.exe" -rtbufsize 150M -f gdigrab -framerate 30 -offset_x 0 -offset_y 0 -video_size 2736x242 -draw_mouse 1 -i desktop -f dshow -i audio="Headset Microphone (Realtek High Definition Audio(SST))" -c:v libx264 -r 30 -preset ultrafast -tune zerolatency -crf 28 -pix_fmt yuv420p -movflags +faststart -c:a aac -ac 2 -b:a 128k -y "C:\Users\userDocuments\ShareX\Screenshots2020-07\1a1whmfML9.mp4"

Thanks

[Conzoro-Earl]

Change your encoder

[RudiKlein]

Same here. I have been using ShareX for ages, no problem. I have installed a clean W10 Pro 64 (2020) with ShareX and screen capture fails immediately without a trace. Nothing in the log, no error on the screen.

The problem:
When running the CLI command string that ShareX is actually executing, this error appears:
[dshow @ 000001218fcfeb40] Could not find video device with name [screen-capture-recorder] among source devices of type video.
video=screen-capture-recorder:audio=virtual-audio-capturer: I/O error

The solution:
In the Task setting: -> Screen recorder -> Screen recorder options -> (sources block) hit Install recorder devices.

Don't ask me what changed to invoke this problem.

Rudi

[lbux]

@RudiKlein Funnily enough, I did that, exited out of ShareX, and then reset back to GDI grab and it works. However, now ShareX doesn't automatically start recording and I have to manually click start.

Edit: Seems like I now have to check "Start recording after: x.x seconds" and choose 0.0 seconds.