Sharex: Hotkey registration failed

Created on 3 Jun 2018  路  5Comments  路  Source: ShareX/ShareX

A core component of Windows 10, OneDrive, uses the following shortcuts by default :

  • CTRL + Print Screen
  • Print Screen
  • Alt + Print Screen

Because of this, every Windows 10 installations I have pops up the same error message from ShareX.

capture

It would be nice if the ShareX build that comes from the Windows Store played it nice with Windows 10.

Possible solutions :

  • Don't show the error message. I don't think that anyone actually cares if ShareX wants to override Windows 10's default behaviour.
  • Change default shortcuts. Ideally, an application downloaded from the Windows Store shouldn't enter in conflict with Windows 10
  • Show how to disable these shortcuts. It's nice and all, but honestly, ShareX's interface is very unusual and confusing.

That said, ShareX is the single best tool I've ever used.

Stale

Most helpful comment

Maybe there can be a more meaningful error message, with a few auto-correct options inside it?

For example, new users won't mind if those shortcuts suddenly are disabled if they're not used to them. Adding a disable affected shortcuts button would be helpful.

Another example would be to detect if the conflicting application is OneDrive and add a few lines on how to disable the conflicting behavior in OneDrive.

One improvement possible to the message would be to add the icon of the menu entry in the message so the button would be easier to see in ShareX' interface. Like I said, its interface is fairly unusual, so adding an icon when referring to a button can help to visually spot the menu entry.

I hope those solutions are more appropriate!

All 5 comments

You can turn off OneDrive screenshot uploading in its settings. Restart OneDrive, restart ShareX, and they should work.

  • If I don't show warning message then people won't know why their hotkeys not working.
  • I can't change default hotkeys, people got used to those hotkeys for using ShareX past 10 years.
  • User can change or delete hotkeys if they want to.

So your solutions not really solution.

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs.

Maybe there can be a more meaningful error message, with a few auto-correct options inside it?

For example, new users won't mind if those shortcuts suddenly are disabled if they're not used to them. Adding a disable affected shortcuts button would be helpful.

Another example would be to detect if the conflicting application is OneDrive and add a few lines on how to disable the conflicting behavior in OneDrive.

One improvement possible to the message would be to add the icon of the menu entry in the message so the button would be easier to see in ShareX' interface. Like I said, its interface is fairly unusual, so adding an icon when referring to a button can help to visually spot the menu entry.

I hope those solutions are more appropriate!

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs.

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