Server: Can't login after upgrade to 16

Created on 29 Apr 2019  Â·  9Comments  Â·  Source: nextcloud/server

Steps to reproduce

1.Upgrade to v16 from v15 (using LDAP auth, nginx webserver, php7.2)

Expected behaviour

Login page will display error for invalid passwords, and for correct passwords, will allow you to login.

Actual behaviour

The page simply refreshes when credentials are added. No logs are printed in nextcloud.log, and no webserver/php logs are printed either. However, notifications seem to still be working.

Server configuration

Operating system:
CentOS 7.6
Web server:
Nginx:

nginx version: nginx/1.16.0 (packages.exove.com: SSE2, openssl-1.1.1b, PCRE JIT, TCP Fast Open)
built by gcc 7.3.1 20180303 (Red Hat 7.3.1-5) (GCC) 
built with OpenSSL 1.1.1b  26 Feb 2019
TLS SNI support enabled
configure arguments: --prefix=/etc/nginx --sbin-path=/usr/sbin/nginx --modules-path=/usr/lib64/nginx/modules --conf-path=/etc/nginx/nginx.conf --error-log-path=/var/log/nginx/error.log --http-log-path=/var/log/nginx/access.log --pid-path=/var/run/nginx.pid --lock-path=/var/run/nginx.lock --http-client-body-temp-path=/var/cache/nginx/client_temp --http-proxy-temp-path=/var/cache/nginx/proxy_temp --http-fastcgi-temp-path=/var/cache/nginx/fastcgi_temp --http-uwsgi-temp-path=/var/cache/nginx/uwsgi_temp --http-scgi-temp-path=/var/cache/nginx/scgi_temp --user=nginx --group=nginx --with-compat --with-file-aio --with-threads --with-http_addition_module --with-http_auth_request_module --with-http_dav_module --with-http_flv_module --with-http_gunzip_module --with-http_gzip_static_module --with-http_mp4_module --with-http_random_index_module --with-http_realip_module --with-http_secure_link_module --with-http_slice_module --with-http_ssl_module --with-http_stub_status_module --with-http_sub_module --with-http_v2_module --with-mail --with-mail_ssl_module --with-stream --with-stream_realip_module --with-stream_ssl_module --with-stream_ssl_preread_module --with-pcre=../pcre-8.43 --with-pcre-jit --with-pcre-opt=-fPIC --with-openssl=../openssl-1.1.1b --with-libatomic --add-dynamic-module=../incubator-pagespeed-ngx-1.13.35.2-stable --build='packages.exove.com: SSE2, openssl-1.1.1b, PCRE JIT, TCP Fast Open' --with-openssl-opt=no-dtls --with-cc-opt='-O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector-strong --param=ssp-buffer-size=4 -grecord-gcc-switches -m64 -mtune=generic -fPIC -mmmx -msse -msse2 -DTCP_FASTOPEN=23' --with-ld-opt='-Wl,-z,relro -Wl,-z,now -pie'

Database:
MariaDB 10.1.38-1.el7

PHP version:
PHP 7.2.17 (cli) (built: Apr 3 2019 10:02:16) ( NTS )
Copyright (c) 1997-2018 The PHP Group
Zend Engine v3.2.0, Copyright (c) 1998-2018 Zend Technologies
with Zend OPcache v7.2.17, Copyright (c) 1999-2018, by Zend Technologies

Nextcloud version: (see Nextcloud admin page)
16.0.0.9

Updated from an older Nextcloud/ownCloud or fresh install:
Upgrade from Nextcloud v15(latest stable build, can't remember which version)

Where did you install Nextcloud from:
Using built-in updater via php command line. Also attempted to install using bz2 archive, with same results.

Signing status:
Cannot access signing status, as login fails. I have repaired using occ, with no change.


Signing status

Login as admin user into your Nextcloud and access 
http://example.com/index.php/settings/integrity/failed 
paste the results here.

List of activated apps:


App list
Enabled:

  • accessibility: 1.2.0
  • activity: 2.9.1
  • admin_audit: 1.6.0
  • bruteforcesettings: 1.3.0
  • camerarawpreviews: 0.6.5
  • cloud_federation_api: 0.2.0
  • comments: 1.6.0
  • contacts: 3.1.1
  • dav: 1.9.2
  • deck: 0.6.0
  • federatedfilesharing: 1.6.0
  • federation: 1.6.0
  • files: 1.11.0
  • files_external: 1.7.0
  • files_frommail: 0.2.0
  • files_pdfviewer: 1.5.0
  • files_rightclick: 0.13.0
  • files_sharing: 1.8.0
  • files_texteditor: 2.8.0
  • files_trashbin: 1.6.0
  • files_versions: 1.9.0
  • files_videoplayer: 1.5.0
  • firstrunwizard: 2.5.0
  • gallery: 18.3.0
  • groupfolders: 3.0.0
  • logreader: 2.1.0
  • lookup_server_connector: 1.4.0
  • nextcloud_announcements: 1.5.0
  • notifications: 2.4.1
  • oauth2: 1.4.2
  • password_policy: 1.6.0
  • privacy: 1.0.0
  • provisioning_api: 1.6.0
  • recommendations: 0.4.0
  • serverinfo: 1.6.0
  • sharebymail: 1.6.0
  • social: 0.1.4
  • socialsharing_email: 1.0.5
  • socialsharing_facebook: 1.0.4
  • socialsharing_twitter: 1.0.4
  • support: 1.0.0
  • survey_client: 1.4.0
  • systemtags: 1.6.0
  • theming: 1.7.0
  • twofactor_backupcodes: 1.5.0
  • twofactor_totp: 2.1.2
  • twofactor_u2f: 2.1.3
  • unsplash: 1.1.3
  • updatenotification: 1.6.0
  • user_ldap: 1.6.0
  • viewer: 1.0.0
  • workflowengine: 1.6.0
    Disabled:
  • calendar
  • dropit
  • encryption
  • files_downloadactivity
  • mail
  • ownbackup
  • spreed
  • tasks
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder

Nextcloud configuration:


Config report

If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder

or 

Insert your config.php content here. 
Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)
[root@cloud nextcloud]# sudo -u nginx php occ config:list system
{
    "system": {
        "trusted_domains": [
            "blah.blah"
        ],
        "memcache.local": "\\OC\\Memcache\\Redis",
        "filelocking.enabled": "true",
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 6379
        },
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "overwrite.cli.url": "https:\/\/blah.blah",
        "dbtype": "mysql",
        "version": "16.0.0.9",
        "logtimezone": "America\/Toronto",
        "ldapIgnoreNamingRules": false,
        "mail_smtpmode": "smtp",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "587",
        "loglevel": 2,
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "maintenance": false,
        "theme": "",
        "appstore.experimental.enabled": true,
        "ldapProviderFactory": "\\OCA\\User_LDAP\\LDAPProviderFactory",
        "mail_smtpauthtype": "LOGIN",
        "app.mail.accounts.default": {
            "email": "%EMAIL%",
            "imapHost": "mail.blah.blah",
            "imapPort": 143,
            "imapUser": "%EMAIL%",
            "imapSslMode": "tls",
            "smtpHost": "mail.blah.blah",
            "smtpPort": 587,
            "smtpUser": "%EMAIL%",
            "smtpSslMode": "tls"
        },
        "mail_smtpsecure": "tls",
        "mail_sendmailmode": "smtp",
        "mail_smtpauth": 1,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "mysql.utf8mb4": true,
        "updater.release.channel": "daily"
    }
}



md5-bee00e923f6740eb7eb950ad0d49a68d



With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder



md5-e386697a033b84d827a92a89ac6a09a6



Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';


Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.



md5-1832b59a6185750d985c7af7a3aaf2b9



No logs written in error.log during test. Access log shows the following:
172.16.21.1 - - [29/Apr/2019:12:43:46 -0400] "GET /login HTTP/2.0" 200 4107 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.108 Safari/537.36" "-"
172.16.21.1 - - [29/Apr/2019:12:43:46 -0400] "GET /login HTTP/2.0" 200 4106 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.108 Safari/537.36" "-"
172.16.21.1 - - [29/Apr/2019:12:43:46 -0400] "GET /login HTTP/2.0" 200 4105 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.108 Safari/537.36" "-"
172.16.21.1 - lizzy [29/Apr/2019:12:43:47 -0400] "PROPFIND /remote.php/dav/files/lizzy/ HTTP/2.0" 207 386 "-" "Mozilla/5.0 (Windows) mirall/2.5.1final (build 20181204) (Nextcloud)" "-"
172.16.21.1 - - [29/Apr/2019:12:43:48 -0400] "GET /api/v1/instance HTTP/1.1" 302 5 "-" "MastoPeek v0.7.2 - https://mastopeek.app-dist.eu" "-"
172.16.21.1 - - [29/Apr/2019:12:43:48 -0400] "GET /login HTTP/1.1" 200 2035 "-" "MastoPeek v0.7.2 - https://mastopeek.app-dist.eu" "-"
^C



md5-2b6c9812461ef7c0e0c7c160a8864a2d



upstream php-handler {
    server unix:/var/run/php-fpm/php-fpm.sock;
}

server {
    listen 80;
    server_name blah.blah www.blah.blah cloud.blah.blah;
    root /var/www/html;
    location ~ /.well-known {
        allow all;
    }
    location / {
        return 301 https://$server_name$request_uri;
    }
}

server {
    listen 443 ssl http2;
    server_name blah.blah;

    ssl_certificate /etc/letsencrypt/live/blah.blah/fullchain.pem;
    ssl_certificate_key /etc/letsencrypt/live/blah.blah/privkey.pem;

    ssl_protocols TLSv1.3 TLSv1.2;
    ssl_prefer_server_ciphers on;
    ssl_ciphers EECDH+ECDSA+AESGCM:EECDH+aRSA+AESGCM:EECDH+ECDSA+SHA512:EECDH+ECDSA+SHA384:EECDH+ECDSA+SHA256:ECDH+AESGCM:ECDH+AES256:DH+AESGCM:DH+AES256:RSA+AESGCM:!aNULL:!eNULL:!LOW:!RC4:!3DES:!MD5:!EXP:!PSK:!SRP:!DSS;

    ssl_session_cache shared:TLS:2m;
    ssl_buffer_size 4k;

    ssl_stapling on;
    ssl_stapling_verify on;
    resolver 1.1.1.1 1.0.0.1 8.8.8.8 8.8.4.4;

    add_header Strict-Transport-Security "max-age=15768000; includeSubDomains; preload;";

    add_header X-Content-Type-Options nosniff;
    add_header X-XSS-Protection "1; mode=block";
    add_header X-Robots-Tag none;
    add_header X-Download-Options noopen;
    add_header X-Permitted-Cross-Domain-Policies none;
    add_header Referrer-Policy no-referrer;
    fastcgi_hide_header X-Powered-By;

    root /var/www/nextcloud/;

    location = /robots.txt {
        allow all;
        log_not_found off;
        access_log off;
    }

#    rewrite ^/.well-known/host-meta /public.php?service=host-meta last;
#    rewrite ^/.well-known/host-meta.json /public.php?service=host-meta-json last;
    rewrite ^/.well-known/webfinger /public.php?service=webfinger last;

    location = /.well-known/carddav {
      return 301 $scheme://$host/remote.php/dav;
    }
    location = /.well-known/caldav {
      return 301 $scheme://$host/remote.php/dav;
    }

    client_max_body_size 8192M;
    fastcgi_buffers 64 4K;

    gzip on;
    gzip_vary on;
    gzip_comp_level 4;
    gzip_min_length 256;
    gzip_proxied expired no-cache no-store private no_last_modified no_etag auth;
    gzip_types application/atom+xml application/javascript application/json application/ld+json application/manifest+json application/rss+xml application/vnd.geo+json application/vnd.ms-fontobject application/x-font-ttf application/x-web-app-manifest+json application/xhtml+xml application/xml font/opentype image/bmp image/svg+xml image/x-icon text/cache-manifest text/css text/plain text/vcard text/vnd.rim.location.xloc text/vtt text/x-component text/x-cross-domain-policy;

    # Uncomment if your server is build with the ngx_pagespeed module
    # This module is currently not supported.
    #pagespeed off;

    location / {
        rewrite ^ /index.php$request_uri;
    }

    location ~ ^/(?:build|tests|config|lib|3rdparty|templates|data)/ {
        deny all;
    }
    location ~ ^/(?:\.|autotest|occ|issue|indie|db_|console) {
        deny all;
    }

    location ~ ^/(?:index|remote|public|cron|core/ajax/update|status|ocs/v[12]|updater/.+|ocs-provider/.+)\.php(?:$|/) {
        fastcgi_split_path_info ^(.+?\.php)(/.*)$;
        include fastcgi_params;
        fastcgi_param SCRIPT_FILENAME $document_root$fastcgi_script_name;
        fastcgi_param PATH_INFO $fastcgi_path_info;
        fastcgi_param HTTPS on;
        #Avoid sending the security headers twice
        fastcgi_param modHeadersAvailable true;
        fastcgi_param front_controller_active true;
        fastcgi_pass php-handler;
        fastcgi_intercept_errors on;
        fastcgi_request_buffering off;
    }

    location ~ ^/(?:updater|ocs-provider)(?:$|/) {
        try_files $uri/ =404;
        index index.php;
    }

    # Adding the cache control header for js and css files
    # Make sure it is BELOW the PHP block
    location ~ \.(?:css|js|woff2?|svg|gif)$ {
        try_files $uri /index.php$request_uri;
        add_header Cache-Control "public, max-age=15778463";
        add_header Strict-Transport-Security "max-age=15768000; includeSubDomains; preload;";
        add_header X-Content-Type-Options nosniff;
        add_header X-XSS-Protection "1; mode=block";
        add_header X-Robots-Tag none;
        add_header X-Download-Options noopen;
        add_header X-Permitted-Cross-Domain-Policies none;
        add_header Referrer-Policy no-referrer;
        access_log off;
    }

    location ~ \.(?:png|html|ttf|ico|jpg|jpeg)$ {
        try_files $uri /index.php$request_uri;
        access_log off;
    }

#    location ^~ /data {
#   internal;
#   alias /var/www/data;
#    }
}



md5-4569a666096bad527b379462e32d8330



[root@cloud log]# cat /etc/php-fpm.d/www.conf 
; Start a new pool named 'www'.
; the variable $pool can we used in any directive and will be replaced by the
; pool name ('www' here)
[www]

; Per pool prefix
; It only applies on the following directives:
; - 'access.log'
; - 'slowlog'
; - 'listen' (unixsocket)
; - 'chroot'
; - 'chdir'
; - 'php_values'
; - 'php_admin_values'
; When not set, the global prefix (or @php_fpm_prefix@) applies instead.
; Note: This directive can also be relative to the global prefix.
; Default Value: none
;prefix = /path/to/pools/$pool

; Unix user/group of processes
; Note: The user is mandatory. If the group is not set, the default user's group
;       will be used.
; RPM: apache user chosen to provide access to the same directories as httpd
user = nginx
; RPM: Keep a group allowed to write in log dir.
group = nginx

; The address on which to accept FastCGI requests.
; Valid syntaxes are:
;   'ip.add.re.ss:port'    - to listen on a TCP socket to a specific IPv4 address on
;                            a specific port;
;   '[ip:6:addr:ess]:port' - to listen on a TCP socket to a specific IPv6 address on
;                            a specific port;
;   'port'                 - to listen on a TCP socket to all addresses
;                            (IPv6 and IPv4-mapped) on a specific port;
;   '/path/to/unix/socket' - to listen on a unix socket.
; Note: This value is mandatory.
;listen = 127.0.0.1:9000
listen = /var/run/php-fpm/php-fpm.sock
; Set listen(2) backlog.
; Default Value: 511
;listen.backlog = 511

; Set permissions for unix socket, if one is used. In Linux, read/write
; permissions must be set in order to allow connections from a web server.
; Default Values: user and group are set as the running user
;                 mode is set to 0660
listen.owner = nginx
listen.group = nginx
;listen.mode = 0660

; When POSIX Access Control Lists are supported you can set them using
; these options, value is a comma separated list of user/group names.
; When set, listen.owner and listen.group are ignored
;listen.acl_users = apache,nginx
;listen.acl_groups =

; List of addresses (IPv4/IPv6) of FastCGI clients which are allowed to connect.
; Equivalent to the FCGI_WEB_SERVER_ADDRS environment variable in the original
; PHP FCGI (5.2.2+). Makes sense only with a tcp listening socket. Each address
; must be separated by a comma. If this value is left blank, connections will be
; accepted from any ip address.
; Default Value: any
listen.allowed_clients = 127.0.0.1

; Specify the nice(2) priority to apply to the pool processes (only if set)
; The value can vary from -19 (highest priority) to 20 (lower priority)
; Note: - It will only work if the FPM master process is launched as root
;       - The pool processes will inherit the master process priority
;         unless it specified otherwise
; Default Value: no set
; process.priority = -19

; Set the process dumpable flag (PR_SET_DUMPABLE prctl) even if the process user
; or group is differrent than the master process user. It allows to create process
; core dump and ptrace the process for the pool user.
; Default Value: no
; process.dumpable = yes

; Choose how the process manager will control the number of child processes.
; Possible Values:
;   static  - a fixed number (pm.max_children) of child processes;
;   dynamic - the number of child processes are set dynamically based on the
;             following directives. With this process management, there will be
;             always at least 1 children.
;             pm.max_children      - the maximum number of children that can
;                                    be alive at the same time.
;             pm.start_servers     - the number of children created on startup.
;             pm.min_spare_servers - the minimum number of children in 'idle'
;                                    state (waiting to process). If the number
;                                    of 'idle' processes is less than this
;                                    number then some children will be created.
;             pm.max_spare_servers - the maximum number of children in 'idle'
;                                    state (waiting to process). If the number
;                                    of 'idle' processes is greater than this
;                                    number then some children will be killed.
;  ondemand - no children are created at startup. Children will be forked when
;             new requests will connect. The following parameter are used:
;             pm.max_children           - the maximum number of children that
;                                         can be alive at the same time.
;             pm.process_idle_timeout   - The number of seconds after which
;                                         an idle process will be killed.
; Note: This value is mandatory.
pm = dynamic

; The number of child processes to be created when pm is set to 'static' and the
; maximum number of child processes when pm is set to 'dynamic' or 'ondemand'.
; This value sets the limit on the number of simultaneous requests that will be
; served. Equivalent to the ApacheMaxClients directive with mpm_prefork.
; Equivalent to the PHP_FCGI_CHILDREN environment variable in the original PHP
; CGI. The below defaults are based on a server without much resources. Don't
; forget to tweak pm.* to fit your needs.
; Note: Used when pm is set to 'static', 'dynamic' or 'ondemand'
; Note: This value is mandatory.
pm.max_children = 128

; The number of child processes created on startup.
; Note: Used only when pm is set to 'dynamic'
; Default Value: min_spare_servers + (max_spare_servers - min_spare_servers) / 2
pm.start_servers = 12

; The desired minimum number of idle server processes.
; Note: Used only when pm is set to 'dynamic'
; Note: Mandatory when pm is set to 'dynamic'
pm.min_spare_servers = 6

; The desired maximum number of idle server processes.
; Note: Used only when pm is set to 'dynamic'
; Note: Mandatory when pm is set to 'dynamic'
pm.max_spare_servers = 35

; The number of seconds after which an idle process will be killed.
; Note: Used only when pm is set to 'ondemand'
; Default Value: 10s
;pm.process_idle_timeout = 10s;

; The number of requests each child process should execute before respawning.
; This can be useful to work around memory leaks in 3rd party libraries. For
; endless request processing specify '0'. Equivalent to PHP_FCGI_MAX_REQUESTS.
; Default Value: 0
;pm.max_requests = 500

; The URI to view the FPM status page. If this value is not set, no URI will be
; recognized as a status page. It shows the following informations:
;   pool                 - the name of the pool;
;   process manager      - static, dynamic or ondemand;
;   start time           - the date and time FPM has started;
;   start since          - number of seconds since FPM has started;
;   accepted conn        - the number of request accepted by the pool;
;   listen queue         - the number of request in the queue of pending
;                          connections (see backlog in listen(2));
;   max listen queue     - the maximum number of requests in the queue
;                          of pending connections since FPM has started;
;   listen queue len     - the size of the socket queue of pending connections;
;   idle processes       - the number of idle processes;
;   active processes     - the number of active processes;
;   total processes      - the number of idle + active processes;
;   max active processes - the maximum number of active processes since FPM
;                          has started;
;   max children reached - number of times, the process limit has been reached,
;                          when pm tries to start more children (works only for
;                          pm 'dynamic' and 'ondemand');
; Value are updated in real time.
; Example output:
;   pool:                 www
;   process manager:      static
;   start time:           01/Jul/2011:17:53:49 +0200
;   start since:          62636
;   accepted conn:        190460
;   listen queue:         0
;   max listen queue:     1
;   listen queue len:     42
;   idle processes:       4
;   active processes:     11
;   total processes:      15
;   max active processes: 12
;   max children reached: 0
;
; By default the status page output is formatted as text/plain. Passing either
; 'html', 'xml' or 'json' in the query string will return the corresponding
; output syntax. Example:
;   http://www.foo.bar/status
;   http://www.foo.bar/status?json
;   http://www.foo.bar/status?html
;   http://www.foo.bar/status?xml
;
; By default the status page only outputs short status. Passing 'full' in the
; query string will also return status for each pool process.
; Example:
;   http://www.foo.bar/status?full
;   http://www.foo.bar/status?json&full
;   http://www.foo.bar/status?html&full
;   http://www.foo.bar/status?xml&full
; The Full status returns for each process:
;   pid                  - the PID of the process;
;   state                - the state of the process (Idle, Running, ...);
;   start time           - the date and time the process has started;
;   start since          - the number of seconds since the process has started;
;   requests             - the number of requests the process has served;
;   request duration     - the duration in �s of the requests;
;   request method       - the request method (GET, POST, ...);
;   request URI          - the request URI with the query string;
;   content length       - the content length of the request (only with POST);
;   user                 - the user (PHP_AUTH_USER) (or '-' if not set);
;   script               - the main script called (or '-' if not set);
;   last request cpu     - the %cpu the last request consumed
;                          it's always 0 if the process is not in Idle state
;                          because CPU calculation is done when the request
;                          processing has terminated;
;   last request memory  - the max amount of memory the last request consumed
;                          it's always 0 if the process is not in Idle state
;                          because memory calculation is done when the request
;                          processing has terminated;
; If the process is in Idle state, then informations are related to the
; last request the process has served. Otherwise informations are related to
; the current request being served.
; Example output:
;   ************************
;   pid:                  31330
;   state:                Running
;   start time:           01/Jul/2011:17:53:49 +0200
;   start since:          63087
;   requests:             12808
;   request duration:     1250261
;   request method:       GET
;   request URI:          /test_mem.php?N=10000
;   content length:       0
;   user:                 -
;   script:               /home/fat/web/docs/php/test_mem.php
;   last request cpu:     0.00
;   last request memory:  0
;
; Note: There is a real-time FPM status monitoring sample web page available
;       It's available in: @EXPANDED_DATADIR@/fpm/status.html
;
; Note: The value must start with a leading slash (/). The value can be
;       anything, but it may not be a good idea to use the .php extension or it
;       may conflict with a real PHP file.
; Default Value: not set
;pm.status_path = /status

; The ping URI to call the monitoring page of FPM. If this value is not set, no
; URI will be recognized as a ping page. This could be used to test from outside
; that FPM is alive and responding, or to
; - create a graph of FPM availability (rrd or such);
; - remove a server from a group if it is not responding (load balancing);
; - trigger alerts for the operating team (24/7).
; Note: The value must start with a leading slash (/). The value can be
;       anything, but it may not be a good idea to use the .php extension or it
;       may conflict with a real PHP file.
; Default Value: not set
;ping.path = /ping

; This directive may be used to customize the response of a ping request. The
; response is formatted as text/plain with a 200 response code.
; Default Value: pong
;ping.response = pong

; The access log file
; Default: not set
;access.log = log/$pool.access.log

; The access log format.
; The following syntax is allowed
;  %%: the '%' character
;  %C: %CPU used by the request
;      it can accept the following format:
;      - %{user}C for user CPU only
;      - %{system}C for system CPU only
;      - %{total}C  for user + system CPU (default)
;  %d: time taken to serve the request
;      it can accept the following format:
;      - %{seconds}d (default)
;      - %{miliseconds}d
;      - %{mili}d
;      - %{microseconds}d
;      - %{micro}d
;  %e: an environment variable (same as $_ENV or $_SERVER)
;      it must be associated with embraces to specify the name of the env
;      variable. Some exemples:
;      - server specifics like: %{REQUEST_METHOD}e or %{SERVER_PROTOCOL}e
;      - HTTP headers like: %{HTTP_HOST}e or %{HTTP_USER_AGENT}e
;  %f: script filename
;  %l: content-length of the request (for POST request only)
;  %m: request method
;  %M: peak of memory allocated by PHP
;      it can accept the following format:
;      - %{bytes}M (default)
;      - %{kilobytes}M
;      - %{kilo}M
;      - %{megabytes}M
;      - %{mega}M
;  %n: pool name
;  %o: output header
;      it must be associated with embraces to specify the name of the header:
;      - %{Content-Type}o
;      - %{X-Powered-By}o
;      - %{Transfert-Encoding}o
;      - ....
;  %p: PID of the child that serviced the request
;  %P: PID of the parent of the child that serviced the request
;  %q: the query string
;  %Q: the '?' character if query string exists
;  %r: the request URI (without the query string, see %q and %Q)
;  %R: remote IP address
;  %s: status (response code)
;  %t: server time the request was received
;      it can accept a strftime(3) format:
;      %d/%b/%Y:%H:%M:%S %z (default)
;      The strftime(3) format must be encapsuled in a %{<strftime_format>}t tag
;      e.g. for a ISO8601 formatted timestring, use: %{%Y-%m-%dT%H:%M:%S%z}t
;  %T: time the log has been written (the request has finished)
;      it can accept a strftime(3) format:
;      %d/%b/%Y:%H:%M:%S %z (default)
;      The strftime(3) format must be encapsuled in a %{<strftime_format>}t tag
;      e.g. for a ISO8601 formatted timestring, use: %{%Y-%m-%dT%H:%M:%S%z}t
;  %u: remote user
;
; Default: "%R - %u %t \"%m %r\" %s"
;access.format = "%R - %u %t \"%m %r%Q%q\" %s %f %{mili}d %{kilo}M %C%%"

; The log file for slow requests
; Default Value: not set
; Note: slowlog is mandatory if request_slowlog_timeout is set
slowlog = /var/log/php-fpm/www-slow.log

; The timeout for serving a single request after which a PHP backtrace will be
; dumped to the 'slowlog' file. A value of '0s' means 'off'.
; Available units: s(econds)(default), m(inutes), h(ours), or d(ays)
; Default Value: 0
;request_slowlog_timeout = 0

; The timeout for serving a single request after which the worker process will
; be killed. This option should be used when the 'max_execution_time' ini option
; does not stop script execution for some reason. A value of '0' means 'off'.
; Available units: s(econds)(default), m(inutes), h(ours), or d(ays)
; Default Value: 0
;request_terminate_timeout = 0

; Set open file descriptor rlimit.
; Default Value: system defined value
;rlimit_files = 1024

; Set max core size rlimit.
; Possible Values: 'unlimited' or an integer greater or equal to 0
; Default Value: system defined value
;rlimit_core = 0

; Chroot to this directory at the start. This value must be defined as an
; absolute path. When this value is not set, chroot is not used.
; Note: you can prefix with '$prefix' to chroot to the pool prefix or one
; of its subdirectories. If the pool prefix is not set, the global prefix
; will be used instead.
; Note: chrooting is a great security feature and should be used whenever
;       possible. However, all PHP paths will be relative to the chroot
;       (error_log, sessions.save_path, ...).
; Default Value: not set
;chroot =

; Chdir to this directory at the start.
; Note: relative path can be used.
; Default Value: current directory or / when chroot
;chdir = /var/www

; Redirect worker stdout and stderr into main error log. If not set, stdout and
; stderr will be redirected to /dev/null according to FastCGI specs.
; Note: on highloaded environement, this can cause some delay in the page
; process time (several ms).
; Default Value: no
;catch_workers_output = yes

; Clear environment in FPM workers
; Prevents arbitrary environment variables from reaching FPM worker processes
; by clearing the environment in workers before env vars specified in this
; pool configuration are added.
; Setting to "no" will make all environment variables available to PHP code
; via getenv(), $_ENV and $_SERVER.
; Default Value: yes
clear_env = no

; Limits the extensions of the main script FPM will allow to parse. This can
; prevent configuration mistakes on the web server side. You should only limit
; FPM to .php extensions to prevent malicious users to use other extensions to
; exectute php code.
; Note: set an empty value to allow all extensions.
; Default Value: .php
;security.limit_extensions = .php .php3 .php4 .php5 .php7

; Pass environment variables like LD_LIBRARY_PATH. All $VARIABLEs are taken from
; the current environment.
; Default Value: clean env
;env[HOSTNAME] = $HOSTNAME
;env[PATH] = /usr/local/bin:/usr/bin:/bin
;env[TMP] = /tmp
;env[TMPDIR] = /tmp
;env[TEMP] = /tmp

; Additional php.ini defines, specific to this pool of workers. These settings
; overwrite the values previously defined in the php.ini. The directives are the
; same as the PHP SAPI:
;   php_value/php_flag             - you can set classic ini defines which can
;                                    be overwritten from PHP call 'ini_set'.
;   php_admin_value/php_admin_flag - these directives won't be overwritten by
;                                     PHP call 'ini_set'
; For php_*flag, valid values are on, off, 1, 0, true, false, yes or no.

; Defining 'extension' will load the corresponding shared extension from
; extension_dir. Defining 'disable_functions' or 'disable_classes' will not
; overwrite previously defined php.ini values, but will append the new value
; instead.

; Note: path INI options can be relative and will be expanded with the prefix
; (pool, global or @prefix@)

; Default Value: nothing is defined by default except the values in php.ini and
;                specified at startup with the -d argument
;php_admin_value[sendmail_path] = /usr/sbin/sendmail -t -i -f [email protected]
;php_flag[display_errors] = off
php_admin_value[error_log] = /var/log/php-fpm/www-error.log
php_admin_flag[log_errors] = on
;php_admin_value[memory_limit] = 128M

; Set the following data paths to directories owned by the FPM process user.
;
; Do not change the ownership of existing system directories, if the process
; user does not have write permission, create dedicated directories for this
; purpose.
;
; See warning about choosing the location of these directories on your system
; at http://php.net/session.save-path
php_value[session.save_handler] = files
php_value[session.save_path]    = /var/lib/php/session
php_value[soap.wsdl_cache_dir]  = /var/lib/php/wsdlcache
;php_value[opcache.file_cache]  = /var/lib/php/opcache



md5-e702c4a4b773e1524d9e3b11aa358712



No logs written during test.



md5-2424400c3498772cb402db6ee91f6686



content.js:4 [Deprecation] chrome.loadTimes() is deprecated, instead use standardized API: nextHopProtocol in Navigation Timing 2. https://www.chromestatus.com/features/5637885046816768.
(anonymous) @ content.js:4
content.js:5 [Deprecation] chrome.loadTimes() is deprecated, instead use standardized API: nextHopProtocol in Navigation Timing 2. https://www.chromestatus.com/features/5637885046816768.
(anonymous) @ content.js:5
main.js?v=a2be8d33-41:278 JQMIGRATE: Migrate is installed, version 1.4.1
DevTools failed to parse SourceMap: https://blah.blah/core/js/dist/main.js.map
onloadwff.js:71 [Violation] 'setTimeout' handler took 58ms
DevTools failed to parse SourceMap: https://blah.blah/core/js/dist/share_backend.js.map
DevTools failed to parse SourceMap: https://blah.blah/apps/files_videoplayer/js/main.js.map

0. Needs triage bug

Most helpful comment

@tomchiverton This turned out to be an issue on my side related to nginx's permissions over the PHP sessions directories after an upgrade to PHP which changed all of the ownership back to apache.

All 9 comments

The Nextcloud help forum exactly exists to get such problems solved, I would give it a try 😉

The Nextcloud help forum exactly exists to get such problems solved, I would give it a try

Much apologies, I didn't realise the difference. I have posted there. I will close this issue :)

Did you post there ? Was there a fix ? Exact same issue on 15 -> 16 upgrade here.

Edit: Goes away if use private mode to login. Odd.

@tomchiverton This turned out to be an issue on my side related to nginx's permissions over the PHP sessions directories after an upgrade to PHP which changed all of the ownership back to apache.

Hello jdhirst1, I seem to have the same issue, how did you fix this? Do you have any info you can share about this?

Thanks.

@JamesKhan2k6 Please see my previous response. The issue was not related to Nextcloud itself, but related to my usage of PHP-FPM and NGINX. When I updated the packages, the ownership of the PHP /var/lib/php/sessions changed from nginx to apache; I simply had to change it back.

Understood. Thanks for the reply @jdhirst1

@jdhirst1 hero! I have been locked out for months from the web interface, exactly the same issue.

I got the same just today.

I can login using WebDAV client, but not with browser.


I have found solution:

https://help.nextcloud.com/t/cannot-login-via-browser/40543/10

I needed to make /var/lib/php/sessions writable for nextcloud web server (I updated ownership to nginx group).

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