Server: Openstack swift cached token has expired and is not renewed
Steps to reproduce
(The issue was not reproduced on another instance)
- Create an instance with openstack swift as primary storage with docker container, using redis as caching
- After the storage works, wait for the expiration of the token
Expected behaviour
The server renews the identity token.
Actual behaviour
The identity token is not renewed, and the server show "internal error" page.
Clearing the cache make the instance work again:
docker-compose stop
docker-compose rm -v redis
docker-compose up -d
# the redis instance is re-created with a clean cache
Server configuration
This is my docker-compose file:
services:
db:
image: postgres:11
volumes:
- "./pgdata:/var/lib/postgresql/data"
redis:
image: redis:latest
app:
image: "nextcloud:15-apache"
volumes:
- "./custom_apps:/var/www/html/custom_apps"
- "./config:/var/www/html/config"
- "./data:/var/www/html/data"
links:
- db
- redis
ports:
- "127.0.0.1:8025:80"
Operating system:
Debian 9, using docker image nextcloud:15-apache
Web server:
Apache
Database:
Postgresql
PHP version:
PHP 7.2.14 (cli) (built: Feb 6 2019 05:10:24) ( NTS )
Copyright (c) 1997-2018 The PHP Group
Zend Engine v3.2.0, Copyright (c) 1998-2018 Zend Technologies
with Zend OPcache v7.2.14, Copyright (c) 1999-2018, by Zend Technologies
Nextcloud version: 15.0.4
Updated from an older Nextcloud/ownCloud or fresh install:
Update from nextcloud 14.0.??
Where did you install Nextcloud from:
Docker image
Signing status:
Signing status
No errors have been found.
List of activated apps:
App list
Enabled:
- accessibility: 1.1.0
- activity: 2.8.2
- calendar: 1.6.4
- camerarawpreviews: 0.6.3
- cloud_federation_api: 0.1.0
- comments: 1.5.0
- contacts: 3.0.3
- dav: 1.8.1
- deck: 0.5.2
- federatedfilesharing: 1.5.0
- federation: 1.5.0
- files: 1.10.0
- files_external: 1.6.0
- files_pdfviewer: 1.4.0
- files_sharing: 1.7.0
- files_texteditor: 2.7.0
- files_trashbin: 1.5.0
- files_versions: 1.8.0
- files_videoplayer: 1.4.0
- firstrunwizard: 2.4.0
- gallery: 18.2.0
- logreader: 2.0.0
- lookup_server_connector: 1.3.0
- nextcloud_announcements: 1.4.0
- notifications: 2.3.0
- oauth2: 1.3.0
- password_policy: 1.5.0
- previewgenerator: 2.0.0
- provisioning_api: 1.5.0
- richdocuments: 3.2.0
- serverinfo: 1.5.0
- sharebymail: 1.5.0
- support: 1.0.0
- survey_client: 1.3.0
- systemtags: 1.5.0
- theming: 1.6.0
- twofactor_backupcodes: 1.4.1
- twofactor_totp: 2.1.0
- updatenotification: 1.5.0
- workflowengine: 1.5.0
Disabled:
- admin_audit
- encryption
- user_ldap
Nextcloud configuration:
Config report
{
"system": {
"objectstore": {
"class": "OC\\Files\\ObjectStore\\Swift",
"arguments": {
"user": {
"name": "***REMOVED SENSITIVE VALUE Manually***",
"password": "***REMOVED SENSITIVE VALUE Manually***",
"domain": {
"name": "default"
}
},
"scope": {
"project": {
"id": "***REMOVED SENSITIVE VALUE Manually*"
}
},
"bucket": "***REMOVED SENSITIVE VALUE Manually*",
"autocreate": true,
"region": "GRA1",
"url": "https:\/\/auth.cloud.ovh.net\/v3\/",
"authUrl": "https:\/\/auth.cloud.ovh.net\/v3",
"tenantName": "***REMOVED SENSITIVE VALUE Manually*",
"tenantId": "***REMOVED SENSITIVE VALUE Manually*",
"serviceName": "swift",
"urlType": "internal"
}
},
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"***REMOVED SENSITIVE VALUE Manually*"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "pgsql",
"version": "15.0.4.0",
"overwrite.cli.url": "https:\/\/nextcloud.fastre.info",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"memcache.local": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 6379
},
"mail_smtpmode": "smtp",
"mail_smtpsecure": "tls",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtpauthtype": "LOGIN",
"mail_smtpauth": 1,
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "587",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"maintenance": false,
"loglevel": 2,
"apps_paths": [
{
"path": "\/var\/www\/html\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/www\/html\/custom_apps",
"url": "\/custom_apps",
"writable": true
}
],
"theme": "",
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"overwriteprotocol": "https"
}
}
Are you using external storage, if yes which one:
Yes: openstack swift
Are you using encryption:
No
Are you using an external user-backend, if yes which one:
No
Client configuration
Note relevant here.
Logs
Web server error log
Simply show an error 500...
Nextcloud log (data/nextcloud.log)
Nextcloud log
{
"app": "core",
"level": 3,
"message": {
"Code": 0,
"CustomMessage": "--",
"Exception": "RuntimeException",
"File": "/var/www/html/3rdparty/php-opencloud/openstack/src/Identity/v3/Service.php",
"Line": 39,
"Message": "Cached token has expired on \"2019-02-11T21:47:52+0000\".",
"Trace": [
"// ... omitted for clarity and confidentiality"
],
"class": "OpenStack\\Identity\\v3\\Service",
"file": "/var/www/html/lib/private/Files/ObjectStore/SwiftFactory.php",
"function": "authenticate",
"line": 178,
"type": "->"
},
{
"args": [
{
"__class__": "OpenStack\\Identity\\v3\\Service"
},
"IdOfTheUser@https://auth.cloud.ovh.net/v3//Password"
],
"class": "OC\\Files\\ObjectStore\\SwiftFactory",
"file": "/var/www/html/lib/private/Files/ObjectStore/SwiftFactory.php",
"function": "auth",
"line": 130,
"type": "->"
},
{
"args": [],
"class": "OC\\Files\\ObjectStore\\SwiftFactory",
"file": "/var/www/html/lib/private/Files/ObjectStore/SwiftFactory.php",
"function": "getClient",
"line": 223,
"type": "->"
},
{
"args": [],
"class": "OC\\Files\\ObjectStore\\SwiftFactory",
"file": "/var/www/html/lib/private/Files/ObjectStore/SwiftFactory.php",
"function": "createContainer",
"line": 211,
"type": "->"
},
{
"args": [],
"class": "OC\\Files\\ObjectStore\\SwiftFactory",
"file": "/var/www/html/lib/private/Files/ObjectStore/Swift.php",
"function": "getContainer",
"line": 59,
"type": "->"
},
{
"args": [],
"class": "OC\\Files\\ObjectStore\\Swift",
"file": "/var/www/html/lib/private/Files/ObjectStore/Swift.php",
"function": "getContainer",
"line": 79,
"type": "->"
},
{
"args": [
"urn:oid:166606",
null
],
"class": "OC\\Files\\ObjectStore\\Swift",
"file": "/var/www/html/lib/private/Files/ObjectStore/ObjectStoreStorage.php",
"function": "writeObject",
"line": 457,
"type": "->"
},
{
"args": [
"appdata_ocntk2fugwux/js/core/merged-template-prepend.js",
null,
1
],
"class": "OC\\Files\\ObjectStore\\ObjectStoreStorage",
"file": "/var/www/html/lib/private/Files/ObjectStore/ObjectStoreStorage.php",
"function": "writeStream",
"line": 416,
"type": "->"
},
{
"args": [
"appdata_ocntk2fugwux/js/core/merged-template-prepend.js",
" "
],
"class": "OC\\Files\\ObjectStore\\ObjectStoreStorage",
"file": "/var/www/html/lib/private/Files/ObjectStore/ObjectStoreStorage.php",
"function": "file_put_contents",
"line": 370,
"type": "->"
},
{
"args": [
"appdata_ocntk2fugwux/js/core/merged-template-prepend.js",
1549959557
],
"class": "OC\\Files\\ObjectStore\\ObjectStoreStorage",
"file": "/var/www/html/lib/private/Files/Storage/Wrapper/Wrapper.php",
"function": "touch",
"line": 354,
"type": "->"
},
{
"args": [
"appdata_ocntk2fugwux/js/core/merged-template-prepend.js",
null
],
"class": "OC\\Files\\Storage\\Wrapper\\Wrapper",
"file": "/var/www/html/lib/private/Files/Storage/Wrapper/Availability.php",
"function": "touch",
"line": 376,
"type": "->"
},
{
"args": [
"appdata_ocntk2fugwux/js/core/merged-template-prepend.js",
null
],
"class": "OC\\Files\\Storage\\Wrapper\\Availability",
"file": "/var/www/html/lib/private/Files/Storage/Wrapper/Wrapper.php",
"function": "touch",
"line": 354,
"type": "->"
},
{
"args": [
"appdata_ocntk2fugwux/js/core/merged-template-prepend.js"
],
"class": "OC\\Files\\Storage\\Wrapper\\Wrapper",
"file": "/var/www/html/lib/private/Files/View.php",
"function": "touch",
"line": 1152,
"type": "->"
},
{
"args": [
"touch",
"/appdata_ocntk2fugwux/js/core/merged-template-prepend.js",
[
"touch",
"create",
"write"
],
null
],
"class": "OC\\Files\\View",
"file": "/var/www/html/lib/private/Files/View.php",
"function": "basicOperation",
"line": 567,
"type": "->"
},
{
"args": [
"/appdata_ocntk2fugwux/js/core/merged-template-prepend.js"
],
"class": "OC\\Files\\View",
"file": "/var/www/html/lib/private/Files/Node/Folder.php",
"function": "touch",
"line": 181,
"type": "->"
},
{
"args": [
"merged-template-prepend.js"
],
"class": "OC\\Files\\Node\\Folder",
"file": "/var/www/html/lib/private/Files/SimpleFS/SimpleFolder.php",
"function": "newFile",
"line": 83,
"type": "->"
},
{
"args": [
"merged-template-prepend.js"
],
"class": "OC\\Files\\SimpleFS\\SimpleFolder",
"file": "/var/www/html/lib/private/Template/JSCombiner.php",
"function": "newFile",
"line": 177,
"type": "->"
},
{
"args": [
"/var/www/html/core/js",
"merged-template-prepend.js",
{
"__class__": "OC\\Files\\SimpleFS\\SimpleFolder"
}
],
"class": "OC\\Template\\JSCombiner",
"file": "/var/www/html/lib/private/Template/JSCombiner.php",
"function": "cache",
"line": 103,
"type": "->"
},
{
"args": [
"/var/www/html",
"core/js/merged-template-prepend.json",
"core"
],
"class": "OC\\Template\\JSCombiner",
"file": "/var/www/html/lib/private/Template/JSResourceLocator.php",
"function": "process",
"line": 114,
"type": "->"
},
{
"args": [
"/var/www/html",
"core/js/merged-template-prepend.json"
],
"class": "OC\\Template\\JSResourceLocator",
"file": "/var/www/html/lib/private/Template/JSResourceLocator.php",
"function": "cacheAndAppendCombineJsonIfExist",
"line": 70,
"type": "->"
},
{
"args": [
"js/merged-template-prepend"
],
"class": "OC\\Template\\JSResourceLocator",
"file": "/var/www/html/lib/private/Template/ResourceLocator.php",
"function": "doFind",
"line": 78,
"type": "->"
},
{
"args": [
[
"vendor/core",
"js/merged-template-prepend",
"search/js/search",
"core/l10n/fr",
"files_pdfviewer/l10n/en",
"files_pdfviewer/js/previewplugin",
"core/js/merged-share-backend",
"files_videoplayer/l10n/en",
"files_videoplayer/js/viewer",
"firstrunwizard/l10n/fr",
"firstrunwizard/js/jquery.colorbox",
"firstrunwizard/js/firstrunwizard",
"gallery/l10n/fr",
"notifications/l10n/fr",
"notifications/js/notifications",
"search/l10n/fr",
"search/js/searchprovider",
"js/jquery-ui-fixes",
"js/files/fileinfo",
"js/files/client",
"js/contactsmenu",
"js/contactsmenu_templates",
"files/l10n/fr",
"files/js/merged-index",
"files_sharing/l10n/fr",
"files_sharing/js/app",
"files_sharing/js/sharedfilelist",
"files_external/l10n/fr",
"files_external/js/statusmanager",
"files_external/js/templates",
"files_external/js/rollingqueue",
"files_external/js/app",
"files_external/js/mountsfilelist",
"files_trashbin/l10n/fr",
"files_trashbin/js/app",
"files_trashbin/js/filelist",
"activity/l10n/fr",
"activity/js/activity-sidebar",
"js/oc-backbone-webdav",
"comments/l10n/fr",
"comments/js/merged",
"files_versions/l10n/fr",
"files_versions/js/merged",
"richdocuments/l10n/fr",
"richdocuments/js/viewer/viewer",
"federatedfilesharing/l10n/fr",
"federatedfilesharing/js/external",
"files_sharing/js/additionalScripts",
"files_texteditor/l10n/fr",
"files_texteditor/js/merged",
"gallery/js/scripts-for-file-app",
"js/systemtags/merged",
"systemtags/l10n/fr",
"systemtags/js/merged"
]
],
"class": "OC\\Template\\ResourceLocator",
"file": "/var/www/html/lib/private/TemplateLayout.php",
"function": "find",
"line": 322,
"type": "->"
},
{
"args": [
[
"vendor/core",
"js/merged-template-prepend",
"search/js/search",
"core/l10n/fr",
"files_pdfviewer/l10n/en",
"files_pdfviewer/js/previewplugin",
"core/js/merged-share-backend",
"files_videoplayer/l10n/en",
"files_videoplayer/js/viewer",
"firstrunwizard/l10n/fr",
"firstrunwizard/js/jquery.colorbox",
"firstrunwizard/js/firstrunwizard",
"gallery/l10n/fr",
"notifications/l10n/fr",
"notifications/js/notifications",
"search/l10n/fr",
"search/js/searchprovider",
"js/jquery-ui-fixes",
"js/files/fileinfo",
"js/files/client",
"js/contactsmenu",
"js/contactsmenu_templates",
"files/l10n/fr",
"files/js/merged-index",
"files_sharing/l10n/fr",
"files_sharing/js/app",
"files_sharing/js/sharedfilelist",
"files_external/l10n/fr",
"files_external/js/statusmanager",
"files_external/js/templates",
"files_external/js/rollingqueue",
"files_external/js/app",
"files_external/js/mountsfilelist",
"files_trashbin/l10n/fr",
"files_trashbin/js/app",
"files_trashbin/js/filelist",
"activity/l10n/fr",
"activity/js/activity-sidebar",
"js/oc-backbone-webdav",
"comments/l10n/fr",
"comments/js/merged",
"files_versions/l10n/fr",
"files_versions/js/merged",
"richdocuments/l10n/fr",
"richdocuments/js/viewer/viewer",
"federatedfilesharing/l10n/fr",
"federatedfilesharing/js/external",
"files_sharing/js/additionalScripts",
"files_texteditor/l10n/fr",
"files_texteditor/js/merged",
"gallery/js/scripts-for-file-app",
"js/systemtags/merged",
"systemtags/l10n/fr",
"systemtags/js/merged"
]
],
"class": "OC\\TemplateLayout",
"file": "/var/www/html/lib/private/TemplateLayout.php",
"function": "findJavascriptFiles",
"line": 154,
"type": "::"
},
{
"args": [
"error",
""
],
"class": "OC\\TemplateLayout",
"file": "/var/www/html/lib/private/legacy/template.php",
"function": "__construct",
"line": 211,
"type": "->"
},
{
"args": [],
"class": "OC_Template",
"file": "/var/www/html/lib/private/Template/Base.php",
"function": "fetchPage",
"line": 132,
"type": "->"
},
{
"args": [],
"class": "OC\\Template\\Base",
"file": "/var/www/html/lib/private/legacy/template.php",
"function": "printPage",
"line": 360,
"type": "->"
},
{
"args": [
{
"__class__": "RuntimeException"
},
500
],
"class": "OC_Template",
"file": "/var/www/html/index.php",
"function": "printExceptionErrorPage",
"line": 69,
"type": "::"
}
]
},
"method": "GET",
"remoteAddr": "188.188.xxx.xxx",
"reqId": "jbyS49BGI5L2xuNWyTCR",
"time": "2019-02-12T08:19:17+00:00",
"url": "/index.php/apps/files/",
"user": "xxxxxxxx",
"userAgent": "Mozilla/5.0 (X11; Linux x86_64; rv:67.0) Gecko/20100101 Firefox/67.0",
"version": "15.0.4.0"
}
Browser log
Not relevant here
julienfastre
All 5 comments
cc @icewind1991 @rullzer
MorrisJobke
on 12 Feb 2019
FYI, clearing the cache makes the instance working again:
docker-compose stop
docker-compose rm -v redis
docker-compose up -d
# the redis instance is re-created with a clean cache
(I edited the bug description to add this information)
julienfastre
on 13 Feb 2019
Fix is in #14175
MorrisJobke
on 13 Feb 2019
🎉2
I face the same problem. Looking forward to the PR being merged.
vpecinka
on 15 Feb 2019
Fix is in #14175
PR was merged :rocket:
ChristophWurst
on 25 Mar 2019
🎉1
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Fix is in #14175