Just noticed that our adjustments to theming are not visible for clients accessing NC from external. They see the default Slogan, Logo, Login image, ... There are no errors in NC log, proxy log or browser log.
This issue first happened after the update to 15.0.2. Was working fine with 15.0.0 and earlier.
could you please explain what you mean?
also, please fill in the issue template, if you want us to take a look at your issue... otherwise it's quite impossible to reproduce if it's not happening on every setup...
Short story:
We are running NC behind a web proxy. We adjusted some details in the theming app (Slogan, Logo, Login image, ...). With release 15.0.0 and earlier these were visible from external as well as from inside the LAN.

Starting with release 15.0.2 theming is reverted to default values when NC is accessed from external.

We do not see any errors logged (NC, proxy, client).
Long version:
Login page and other NC pages including public shares should show changed theming details like logo, slogan, login image, favicon etc.
Theming details shown are default values.
Operating system:
Ubuntu 16.04.4
Web server:
Apache 2.4.18
Database:
mysql 10.0.36
PHP version:
7.0.32
Nextcloud version: (see Nextcloud admin page)
15.0.2.0
List of activated apps:
App list
Enabled:
- accessibility: 1.1.0
- activity: 2.8.2
- admin_audit: 1.5.0
- announcementcenter: 3.4.1
- bruteforcesettings: 1.3.0
- cloud_federation_api: 0.1.0
- comments: 1.5.0
- dav: 1.8.1
- deck: 0.5.2
- federatedfilesharing: 1.5.0
- federation: 1.5.0
- files: 1.10.0
- files_accesscontrol: 1.5.0
- files_automatedtagging: 1.5.0
- files_pdfviewer: 1.4.0
- files_retention: 1.4.0
- files_sharing: 1.7.0
- files_texteditor: 2.7.0
- files_trashbin: 1.5.0
- files_versions: 1.8.0
- files_videoplayer: 1.4.0
- firstrunwizard: 2.4.0
- gallery: 18.2.0
- groupfolders: 2.0.2
- jsloader: 1.0.2
- logreader: 2.0.0
- lookup_server_connector: 1.3.0
- metadata: 0.8.0
- nextcloud_announcements: 1.4.0
- notifications: 2.3.0
- oauth2: 1.3.0
- password_policy: 1.5.0
- polls: 0.9.4
- provisioning_api: 1.5.0
- quota_warning: 1.4.0
- richdocuments: 3.1.1
- serverinfo: 1.5.0
- sharebymail: 1.5.0
- sharerenamer: 2.3.0
- spreed: 5.0.1
- systemtags: 1.5.0
- theming: 1.6.0
- twofactor_admin: 0.2.0
- twofactor_backupcodes: 1.4.1
- twofactor_gateway: 0.11.0
- updatenotification: 1.5.0
- user_ldap: 1.5.0
- workflowengine: 1.5.0
Disabled:
- encryption
- files_external
- socialsharing_email
- support
- survey_client
- user_saml
Nextcloud configuration:
Config report
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"files.herrmannsdorfer.de"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"overwrite.cli.url": "https:\/\/files.herrmannsdorfer.de\/nextcloud",
"overwritehost": "files.herrmannsdorfer.de",
"overwriteprotocol": "https",
"overwritewebroot": "\/nextcloud",
"htaccess.RewriteBase": "\/nextcloud",
"dbtype": "mysql",
"version": "15.0.2.0",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"mail_smtpmode": "smtp",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"ldapIgnoreNamingRules": false,
"ldapProviderFactory": "\\OCA\\User_LDAP\\LDAPProviderFactory",
"memcache.local": "\\OC\\Memcache\\APCu",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 6379
},
"maintenance": false,
"theme": "",
"loglevel": 2,
"updater.release.channel": "stable",
"mysql.utf8mb4": true,
"updater.secret": "***REMOVED SENSITIVE VALUE***"
}
}
Are you using external storage, if yes which one: local/smb/sftp/...
no
Are you using encryption: yes/no
no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
LDAP config
+-------------------------------+----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
| Configuration | |
+-------------------------------+----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
| hasMemberOfFilterSupport | 1 |
| homeFolderNamingRule | |
| lastJpegPhotoLookup | 0 |
| ldapAgentName | ***REMOVED SENSITIVE VALUE*** |
| ldapAgentPassword | *** |
| ldapAttributesForGroupSearch | |
| ldapAttributesForUserSearch | displayName;mail |
| ldapBackupHost | ***REMOVED SENSITIVE VALUE*** |
| ldapBackupPort | 389 |
| ldapBase | ***REMOVED SENSITIVE VALUE*** |
| ldapBaseGroups | ***REMOVED SENSITIVE VALUE*** |
| ldapBaseUsers | ***REMOVED SENSITIVE VALUE*** |
| ldapCacheTTL | 600 |
| ldapConfigurationActive | 1 |
| ldapDefaultPPolicyDN | |
| ldapDynamicGroupMemberURL | |
| ldapEmailAttribute | mail |
| ldapExperiencedAdmin | 0 |
| ldapExpertUUIDGroupAttr | |
| ldapExpertUUIDUserAttr | |
| ldapExpertUsernameAttr | |
| ldapGidNumber | gidNumber |
| ldapGroupDisplayName | cn |
| ldapGroupFilter | |
| ldapGroupFilterGroups | |
| ldapGroupFilterMode | 0 |
| ldapGroupFilterObjectclass | |
| ldapGroupMemberAssocAttr | uniqueMember |
| ldapHost | ***REMOVED SENSITIVE VALUE*** |
| ldapIgnoreNamingRules | |
| ldapLoginFilter | ***REMOVED SENSITIVE VALUE***
| ldapLoginFilterAttributes | sAMAccountName |
| ldapLoginFilterEmail | 1 |
| ldapLoginFilterMode | 1 |
| ldapLoginFilterUsername | 0 |
| ldapNestedGroups | 0 |
| ldapOverrideMainServer | |
| ldapPagingSize | 500 |
| ldapPort | 389 |
| ldapQuotaAttribute | |
| ldapQuotaDefault | |
| ldapTLS | 0 |
| ldapUserAvatarRule | default |
| ldapUserDisplayName | displayname |
| ldapUserDisplayName2 | |
| ldapUserFilter | ***REMOVED SENSITIVE VALUE***
| ldapUserFilterGroups | ***REMOVED SENSITIVE VALUE*** |
| ldapUserFilterMode | 0 |
| ldapUserFilterObjectclass | person |
| ldapUuidGroupAttribute | auto |
| ldapUuidUserAttribute | auto |
| turnOffCertCheck | 0 |
| turnOnPasswordChange | 0 |
| useMemberOfToDetectMembership | 1 |
+-------------------------------+----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
Browser:
independent, tested with IE11, FF, Safari, Chrome, cache cleared during tests
Operating system:
independent, tested on Win, macOS, iOS
no errors written
@herrmannsdorfer thank you for the details!
the proxy config could probably be interesting here... nothing has changed there in between?
@nextcloud/theming any idea why the theming doesn't survive the proxying? anything relevant that changed between 15.0.0 and 15.0.2?
Works here behind a nginx reverse proxy.
@herrmannsdorfer what kind of proxy do you have? Any errors in the nc logs? In the browser's log?
@violoncelloCH Proxy config hasn't changed between NC updates. To make 15.0.2 work we had to add overwrite-host, overwriteprotocol and overwritewebroot to config.php. Otherwise the login from external would stuck in a trusted_domains warning, logoff would redirect to local ip (and fail therefore) and some apps like polls would redirect to local ip to fetch content (open a specific poll).
There are already some issues regarding proxy and 15.0.2 and similar discussions on help.nextcloud.com. Obviously proxy handling has changed between 15.0.0 and 15.0.2.
@skjnldsv Proxy is Sophos UTM 9.6. No errors written in NC logs, proxy logs or browser logs.
One detail that might be a hint:
img src of the logo on login page when pulled from WAN through proxy (default theming)
<img src="/nextcloud/core/img/logo/logo.svg?v=a6f6d02f8c1abf5d2abb88de4149b1a71c4c9af9">
or pulled from inside LAN (changed logo in theming):
<img src="/nextcloud/apps/theming/image/logo?useSvg=1&v=12">
Ref #13713 https://github.com/nextcloud/server/issues/13700
I suggested to set trusted_proxies instead of overwritehost here https://github.com/nextcloud/server/issues/13700#issuecomment-456863838. Maybe it works for you too.
Obviously proxy handling has changed between 15.0.0 and 15.0.2.
https://github.com/nextcloud/server/issues/13713#issuecomment-456189152
@danielkesselberg trusted_proxies was needed in config.php. Issue is resolved for us.
Most helpful comment
@danielkesselberg
trusted_proxieswas needed in config.php. Issue is resolved for us.