Server: Error while creating a new user with an email address

[schiessle]

When I try to create a new user (master aka Nextcloud 15) with an email address I get this error in the browser: "An error occured during the request. Unable to proceed. Bad request"

That's the error in the JS console of the browser:

Object { users: Getter & Setter, apps: Getter & Setter, settings: Getter & Setter, oc: Getter & Setter, route: Getter & Setter, … } {…}​error: Error: "Request failed with status code 400" exports http://localhost:70/server/settings/js/settings-vue.js:7:80380 exports http://localhost:70/server/settings/js/settings-vue.js:14:1311 h http://localhost:70/server/settings/js/settings-vue.js:7:79394 ​userid: "user4"​<prototype>: {…}​​__defineGetter__: function __defineGetter__()​​__defineSetter__: function __defineSetter__()​​__lookupGetter__: function __lookupGetter__()​​__lookupSetter__: function __lookupSetter__()​​constructor: function Object()​​hasOwnProperty: function hasOwnProperty()​​isPrototypeOf: function isPrototypeOf()​​propertyIsEnumerable: function propertyIsEnumerable()​​toLocaleString: function toLocaleString()​​toSource: function toSource()​​toString: function toString()​​valueOf: function valueOf() index.js:43:2

and that's the error I get in the nextcloud.log:

{"reqId":"lRovXaxQpVDxS90hpA91","level":3,"time":"2018-11-23T10:36:48+00:00","remoteAddr":"172.17.0.1","user":"admin","app":"ocs_api","method":"POST","url":"\/server\/ocs\/v2.php\/cloud\/users","message":{"Exception":"Swift_TransportException","Message":"Connection could not be established with host 127.0.0.1 [Connection refused #111]","Code":0,"Trace":[{"file":"\/var\/www\/html\/server\/3rdparty\/swiftmailer\/swiftmailer\/lib\/classes\/Swift\/Transport\/StreamBuffer.php","line":58,"function":"establishSocketConnection","class":"Swift_Transport_StreamBuffer","type":"->","args":[]},{"file":"\/var\/www\/html\/server\/3rdparty\/swiftmailer\/swiftmailer\/lib\/classes\/Swift\/Transport\/AbstractSmtpTransport.php","line":143,"function":"initialize","class":"Swift_Transport_StreamBuffer","type":"->","args":[{"protocol":"","host":"127.0.0.1","port":25,"timeout":10,"blocking":1,"tls":false,"type":1,"stream_context_options":[]}]},{"file":"\/var\/www\/html\/server\/3rdparty\/swiftmailer\/swiftmailer\/lib\/classes\/Swift\/Mailer.php","line":65,"function":"start","class":"Swift_Transport_AbstractSmtpTransport","type":"->","args":[]},{"file":"\/var\/www\/html\/server\/lib\/private\/Mail\/Mailer.php","line":180,"function":"send","class":"Swift_Mailer","type":"->","args":[{"__class__":"Swift_Message"},[]]},{"file":"\/var\/www\/html\/server\/settings\/Mailer\/NewUserMailHelper.php","line":169,"function":"send","class":"OC\\Mail\\Mailer","type":"->","args":[{"__class__":"OC\\Mail\\Message"}]},{"file":"\/var\/www\/html\/server\/apps\/provisioning_api\/lib\/Controller\/UsersController.php","line":307,"function":"sendMail","class":"OC\\Settings\\Mailer\\NewUserMailHelper","type":"->","args":[{"__class__":"OC\\User\\User"},{"__class__":"OC\\Mail\\EMailTemplate"}]},{"file":"\/var\/www\/html\/server\/lib\/private\/AppFramework\/Http\/Dispatcher.php","line":166,"function":"addUser","class":"OCA\\Provisioning_API\\Controller\\UsersController","type":"->","args":["user4","hfhfkjshd","","[email protected]",[],[],"default","en"]},{"file":"\/var\/www\/html\/server\/lib\/private\/AppFramework\/Http\/Dispatcher.php","line":99,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Provisioning_API\\Controller\\UsersController"},"addUser"]},{"file":"\/var\/www\/html\/server\/lib\/private\/AppFramework\/App.php","line":118,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Provisioning_API\\Controller\\UsersController"},"addUser"]},{"file":"\/var\/www\/html\/server\/lib\/private\/AppFramework\/Routing\/RouteActionHandler.php","line":47,"function":"main","class":"OC\\AppFramework\\App","type":"::","args":["OCA\\Provisioning_API\\Controller\\UsersController","addUser",{"__class__":"OC\\AppFramework\\DependencyInjection\\DIContainer"},{"_route":"ocs.provisioning_api.Users.addUser"}]},{"function":"__invoke","class":"OC\\AppFramework\\Routing\\RouteActionHandler","type":"->","args":[{"_route":"ocs.provisioning_api.Users.addUser"}]},{"file":"\/var\/www\/html\/server\/lib\/private\/Route\/Router.php","line":297,"function":"call_user_func","args":[{"__class__":"OC\\AppFramework\\Routing\\RouteActionHandler"},{"_route":"ocs.provisioning_api.Users.addUser"}]},{"file":"\/var\/www\/html\/server\/ocs\/v1.php","line":82,"function":"match","class":"OC\\Route\\Router","type":"->","args":["\/ocsapp\/cloud\/users"]},{"file":"\/var\/www\/html\/server\/ocs\/v2.php","line":24,"args":["\/var\/www\/html\/server\/ocs\/v1.php"],"function":"require_once"}],"File":"\/var\/www\/html\/server\/3rdparty\/swiftmailer\/swiftmailer\/lib\/classes\/Swift\/Transport\/StreamBuffer.php","Line":269,"CustomMessage":"Can't send new user mail to [email protected]"},"userAgent":"Mozilla\/5.0 (X11; Linux x86_64; rv:63.0) Gecko\/20100101 Firefox\/63.0","version":"15.0.0.7"} {"reqId":"lRovXaxQpVDxS90hpA91","level":3,"time":"2018-11-23T10:36:48+00:00","remoteAddr":"172.17.0.1","user":"admin","app":"ocs_api","method":"POST","url":"\/server\/ocs\/v2.php\/cloud\/users","message":{"Exception":"OCP\\AppFramework\\OCS\\OCSException","Message":"Unable to send the invitation mail","Code":109,"Trace":[{"file":"\/var\/www\/html\/server\/lib\/private\/AppFramework\/Http\/Dispatcher.php","line":166,"function":"addUser","class":"OCA\\Provisioning_API\\Controller\\UsersController","type":"->","args":["user4","hfhfkjshd","","[email protected]",[],[],"default","en"]},{"file":"\/var\/www\/html\/server\/lib\/private\/AppFramework\/Http\/Dispatcher.php","line":99,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Provisioning_API\\Controller\\UsersController"},"addUser"]},{"file":"\/var\/www\/html\/server\/lib\/private\/AppFramework\/App.php","line":118,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Provisioning_API\\Controller\\UsersController"},"addUser"]},{"file":"\/var\/www\/html\/server\/lib\/private\/AppFramework\/Routing\/RouteActionHandler.php","line":47,"function":"main","class":"OC\\AppFramework\\App","type":"::","args":["OCA\\Provisioning_API\\Controller\\UsersController","addUser",{"__class__":"OC\\AppFramework\\DependencyInjection\\DIContainer"},{"_route":"ocs.provisioning_api.Users.addUser"}]},{"function":"__invoke","class":"OC\\AppFramework\\Routing\\RouteActionHandler","type":"->","args":[{"_route":"ocs.provisioning_api.Users.addUser"}]},{"file":"\/var\/www\/html\/server\/lib\/private\/Route\/Router.php","line":297,"function":"call_user_func","args":[{"__class__":"OC\\AppFramework\\Routing\\RouteActionHandler"},{"_route":"ocs.provisioning_api.Users.addUser"}]},{"file":"\/var\/www\/html\/server\/ocs\/v1.php","line":82,"function":"match","class":"OC\\Route\\Router","type":"->","args":["\/ocsapp\/cloud\/users"]},{"file":"\/var\/www\/html\/server\/ocs\/v2.php","line":24,"args":["\/var\/www\/html\/server\/ocs\/v1.php"],"function":"require_once"}],"File":"\/var\/www\/html\/server\/apps\/provisioning_api\/lib\/Controller\/UsersController.php","Line":314,"CustomMessage":"Failed addUser attempt with exception."},"userAgent":"Mozilla\/5.0 (X11; Linux x86_64; rv:63.0) Gecko\/20100101 Firefox\/63.0","version":"15.0.0.7"}
The mailer error makes me wonder if we try to send a welcome mail to the new user, although mail is not configured on my test server? Maybe a test if the mail server is configured is missing?

[nextcloud-bot]

GitMate.io thinks possibly related issues are https://github.com/nextcloud/server/issues/1011 (Error while re-creating a user), https://github.com/nextcloud/server/issues/12597 (Error when sharing to user with email), https://github.com/nextcloud/server/issues/8377 (Missing email field when admin create/add new user), https://github.com/nextcloud/server/issues/5746 (Create user failed / password policy crash), and https://github.com/nextcloud/server/issues/5751 (Errors when creating groups from the user list.).

[MorrisJobke]

cc @skjnldsv

[skjnldsv]

Unable to send the invitation mail
You need to have an email setup.
@MorrisJobke we had this talk last week iirc? I don't remember, there was a fix or an opened issue abou tthis?

[skjnldsv]

@schiessle fixed by https://github.com/nextcloud/server/pull/12636 ?

[schiessle]

@skjnldsv no, that's only handle the notification mail about new shares. We probably need something similar at the code where we send the invitation mail.

[skjnldsv]

Okay, I thought you were fixing it more deeply :)

[mckaygerhard]

what's the status of this bug? it's clear a bug due we can setup NC only as share directory and not complete notification system!!!

[skjnldsv]

@mckaygerhard I don't understand your message

[mckaygerhard]

@skjnldsv i must be able to install NC and setup users without use emails... only as shared intranet file server!

currently that it's not possible due this BUG! #12622

[kesselb]

Nextcloud tries to send an invitation email if you add a new user and an email address is set. Just skip the email address for now.

https://github.com/nextcloud/server/blob/98244b5d6dea7304cfa431d3f391836609fd0ae4/apps/provisioning_api/lib/Controller/UsersController.php#L325-L338

This issue is about the case that you are adding a user and set an email address without proper smtp/sendmail configuration.