Server: Video Link Share Page not Fitting to Screen

Created on 26 Sep 2018  路  5Comments  路  Source: nextcloud/server

Steps to reproduce

  1. Upload a video (for me it was a 1920x800 video, the Han Solo movie).
  2. Share the link and visit it.
  3. Play the video in full screen.
  4. See how it does not fit to screen.

Expected behaviour

Video fits to screen.

Actual behaviour

It does not fit to screen.

screenshot 77


Also, video does not play on Chrome, but that's not the problem here (it does work fine in the logged in view or in Firefox).
Console errors:

The video could not be loaded, either because the server or network failed or because the format is not supported.
Failed to load because no supported source was found.

Server configuration

Operating system: Ubuntu 18.04

Web server: Apache2

Database: MySQL

PHP version: 7.2

Nextcloud version: 14.0.0

Updated from an older Nextcloud/ownCloud or fresh install:
Fresh installed for 14.0

Where did you install Nextcloud from:
Maybe a tar?

Signing status:


Signing status

No errors have been found.

List of activated apps:


App list

Enabled:
  - accessibility: 1.0.1
  - activity: 2.7.0
  - admin_audit: 1.4.0
  - apporder: 0.5.0
  - camerarawpreviews: 0.5.6
  - cloud_federation_api: 0.0.1
  - comments: 1.4.0
  - contacts: 2.1.6
  - data_request: 1.1.0
  - dav: 1.6.0
  - federatedfilesharing: 1.4.0
  - federation: 1.4.0
  - files: 1.9.0
  - files_downloadactivity: 1.3.0
  - files_external: 1.5.0
  - files_linkeditor: 1.0.7
  - files_markdown: 2.0.4
  - files_pdfviewer: 1.3.2
  - files_rightclick: 0.8.4
  - files_sharing: 1.6.2
  - files_texteditor: 2.6.0
  - files_trashbin: 1.4.1
  - files_versions: 1.7.1
  - files_videoplayer: 1.3.0
  - firstrunwizard: 2.3.0
  - flowupload: 0.0.8
  - gallery: 18.1.0
  - gpxpod: 2.3.1
  - group_everyone: 0.1.0
  - impersonate: 1.1.0
  - logreader: 2.0.0
  - lookup_server_connector: 1.2.0
  - mail: 0.10.0
  - nextcloud_announcements: 1.3.0
  - notes: 2.4.2
  - notifications: 2.2.1
  - oauth2: 1.2.1
  - ocsms: 1.13.1
  - password_policy: 1.4.0
  - phonetrack: 0.3.1
  - previewgenerator: 1.1.0
  - provisioning_api: 1.4.0
  - serverinfo: 1.4.0
  - sharebymail: 1.4.0
  - sharerenamer: 2.1.0
  - socialsharing_email: 1.0.4
  - spreed: 4.0.0
  - support: 1.0.0
  - survey_client: 1.2.0
  - systemtags: 1.4.0
  - theming: 1.5.0
  - twofactor_backupcodes: 1.3.1
  - updatenotification: 1.4.1
  - workflowengine: 1.4.0
Disabled:
  - encryption
  - user_external
  - user_ldap

Nextcloud configuration:


Config report

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "s[DATA EXPUNGED]",
            "[DATA EXPUNGED]",
            "[DATA EXPUNGED]",
            "[DATA EXPUNGED]"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "overwrite.cli.url": "[DATA EXPUNGED]",
        "dbtype": "mysql",
        "version": "14.0.0.19",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "filelocking.enabled": true,
        "memcache.local": "\\OC\\Memcache\\APCu",
        "maintenance": false,
        "mail_smtpmode": "smtp",
        "mail_smtpauthtype": "LOGIN",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "465",
        "mail_smtpauth": 1,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpsecure": "tls",
        "force_language": "en",
        "allow_user_to_change_display_name": true,
        "logtimezone": "America\/[DATA EXPUNGED]",
        "auth.bruteforce.protection.enabled": false,
        "theme": "",
        "loglevel": 2,
        "enable_previews": true,
        "enabledPreviewProviders": [
            "OC\\Preview\\PNG",
            "OC\\Preview\\JPEG",
            "OC\\Preview\\GIF",
            "OC\\Preview\\BMP",
            "OC\\Preview\\XBitmap",
            "OC\\Preview\\MP3",
            "OC\\Preview\\MarkDown",
            "OC\\Preview\\Illustrator",
            "OC\\Preview\\Movie",
            "OC\\Preview\\MSOffice2003",
            "OC\\Preview\\MSOffice2007",
            "OC\\Preview\\MSOfficeDoc",
            "OC\\Preview\\OpenDocument",
            "OC\\Preview\\PDF",
            "OC\\Preview\\Photoshop",
            "OC\\Preview\\Postscript",
            "OC\\Preview\\StarOffice",
            "OC\\Preview\\SVG",
            "OC\\Preview\\TIFF",
            "OC\\Preview\\Font"
        ],
        "updater.secret": "***REMOVED SENSITIVE VALUE***"
    }
}

Are you using external storage, if yes which one:
Local on secondary HD.

Are you using encryption: no

Are you using an external user-backend, if yes which one: no

Client configuration

Browser: Firefox

Operating system: Win 10

bug

Most helpful comment

We don't do much except giving the browser the resource and say "it's a video in this encoding" and then all the rendering and decoding is done by the browser. Unfortunately we can't do much on our side. Sorry for the bad new.

All 5 comments

GitMate.io thinks possibly related issues are https://github.com/nextcloud/server/issues/1639 (Unable to access public shared link), https://github.com/nextcloud/server/issues/11169 (Allow multiple share links), https://github.com/nextcloud/server/issues/5718 (Resend link to shared contact), https://github.com/nextcloud/server/issues/603 (Video sizing on the public share page), and https://github.com/nextcloud/server/issues/7129 (Ability to search on shared link page).

I've looked around and found nothing.

We don't do much except giving the browser the resource and say "it's a video in this encoding" and then all the rendering and decoding is done by the browser. Unfortunately we can't do much on our side. Sorry for the bad new.

I still have this very same issue

We don't do much except giving the browser the resource and say "it's a video in this encoding" and then all the rendering and decoding is done by the browser. Unfortunately we can't do much on our side. Sorry for the bad new.

then can't you advise which explorer or what plugin or doing what we can adopt to avoid this issue --can't fitting to screen??

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