Server: Email notifications can not be stopped
- Email notifications on sharing files or folders don't stop even if this option is unchecked in personal settings (Events tab).
Expected behaviour
Mails are not sent anymore
Actual behaviour
Mails continue come to users
Server configuration
Operating system:
Linux Debian Jessie
Web server:
Nginx+PHP-FPM
Database:
MySQL
PHP version:
7.1.20
Nextcloud version: (see Nextcloud admin page)
14.0
Updated from an older Nextcloud/ownCloud or fresh install:
Updated from 13.6
olegbolden
All 18 comments
GitMate.io thinks possibly related issues are https://github.com/nextcloud/server/issues/9536 (email notifications not sending), https://github.com/nextcloud/server/issues/10534 (Email notification is not sent upon directory share to group of users), https://github.com/nextcloud/server/issues/6306 (Email notification delay should have an option to be shortened), https://github.com/nextcloud/server/issues/7949 (No email notifications to attendees when adding to shared calendar), and https://github.com/nextcloud/server/issues/3458 (No email notification after file share).
nextcloud-bot
on 14 Sep 2018
cc @nextcloud/sharing
MorrisJobke
on 27 Sep 2018
I'd just like to know if this bug will be fixed in 14.0.2?
Our users are really annoyed with unnecessary mail notifications about every sharing of files or folders.
To prevent this I had to turn off emailing possibility in Nextcloud globally.
olegbolden
on 10 Oct 2018
I'd just like to know if this bug will be fixed in 14.0.2?
No - this is more how it was designed. The options to disable emails is only for activity emails. The sharing email is just sent always and can't be turned off for now.
MorrisJobke
on 10 Oct 2018
Oh, really...
Thank you for such an info.
By the way, even your support members from help.nextcloud.com are not aware of this.
olegbolden
on 10 Oct 2018
No - this is more how it was designed. The options to disable emails is only for activity emails. The sharing email is just sent always and can't be turned off for now.
@tflidd @rakekniven JFYI ;)
By the way, even your support members from help.nextcloud.com are not aware of this.
Whom specifically? And those are often also just community people. Not everyone can know everything ;) Maybe point them to my answer here.
MorrisJobke
on 10 Oct 2018
@olegbolden OK, so it's not a bug. But can we reopen this issue please, because these mails can be very annoying when coming in masses. There should be some option to disable this kind of "spam" mails.
xylo
on 3 Jun 2019
I agree, even if this is not a bug, it still should be changed in a future version.
Discostu36
on 11 Jun 2019
Today I also ran into this problem. Please reopen and consider this function as a feature.
kkzinger
on 30 Jan 2020
If you need to share many files, maybe you can share a folder once instead of many single files or use groupfolders. That might be the easier (or at least faster) option.
Nils160988
on 30 Jan 2020
Also request this feature for privacy issue. Please reopen and consider this function as a feature.
GammaPi
on 12 Feb 2020
@MorrisJobke
GammaPi
on 12 Feb 2020
I am removing the SMTP configuration of our Nextcloud ONLY because we dont want the damn notification email. Feels bad.
Email notification settings are so basic it's hard to call it a feature but... "Please implement that feature" :)
pc-robelbois
on 19 Feb 2020
Could it go in here as an option to not send at all:
https://github.com/nextcloud/server/issues/15736
If not feel free to open a new topic. You can link this, make a feature request for something new, we can then tag it as enhancement.
tflidd
on 23 Feb 2020
Why has this issue been closed? You cannot be serious that this is by design. In certain setups, a fat finger could cause an automatic email to be sent to a whole organization and there is no way to turn this off short of disabling email alltogether.
chaosgrid
on 7 Apr 2020
No - this is more how it was designed. The options to disable emails is only for activity emails. The sharing email is just sent always and can't be turned off for now.
very annyoing those spam messages, so the only solution is to remove the smtp configuration?
@pc-robelbois thanks for the idea, just removed the smtp config ...
dajiahao
on 20 Apr 2020
Still in 18.0.4.
Will the bug(feature?) be fixed or not?
JB1985
on 5 May 2020
I decided to remove the smtp config for now...
liejuntao001
on 15 May 2020
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Most helpful comment
@olegbolden OK, so it's not a bug. But can we reopen this issue please, because these mails can be very annoying when coming in masses. There should be some option to disable this kind of "spam" mails.