Server: Updating to 11.0.3 messed up everything

[andre-paulo98]

Steps to reproduce

When updating from 11.0.2 to 11.0.3

Actual behaviour

Its stuck on Move new files in place
http://i.imgur.com/VT79ySf.png
files on the folder are really messed up
http://i.imgur.com/BnsSdJ1.png
That is the folder where was the nextcloud site

Server configuration

Operating system: Ubuntu 16

Web server: Apache

Database: MySQL

PHP version: 7.0.15

Nextcloud version: 11.0.2

Updated from an older Nextcloud/ownCloud or fresh install: Updated from ownCloud

Where did you install Nextcloud from: Not sure but most likely from download.nextcloud.com

List of activated apps:

App list

Installation is messed up. Can't check

Nextcloud configuration:

Config report

Installation is messed up. Can't check

Are you using external storage, if yes which one: No

Are you using encryption: No

Are you using an external user-backend, if yes which one: No

Client configuration

Browser: Chrome 58.0.3029

Operating system:

Logs

Web server error log

Web server error log

[Sat May 13 19:13:24.120982 2017] [authz_core:error] [pid 14391] [client X:X] AH01630: client denied by server configuration: /var/www/X/public/data/.ocdata

Nextcloud log (data/nextcloud.log)

Nextcloud log

can't access

Browser log

Browser log

http://i.imgur.com/LlCbJC6.png

[MorrisJobke]

This seems to be an updater problem. Could you provide us with the updater.log in the data directory?

[andre-paulo98]

Here it is: https://gist.github.com/andre-paulo98/8d8fd1be1929447388ffb377ba3fe954

[MorrisJobke]

looks like the updater was stopped in the middle. Have you lost the connection to the server while having the browser page open? (because it looks like that)

Ways to continue updater:

• go to /var/www/cloud.X/public/updater on the command line and execute php updater.phar as the web server user (typically prefix this with sudo -u www-data for Ubuntu for example)
• open https://example.org/updater/index.php and follow the instructions there

Then the update process should continue.

[andre-paulo98]

I dont think that i lost connection during the update.
But your solution did the trick. Thank you very much 😄

[hanzei]

I run into the same problem. But because the updater deleted some old files and the crashed I can't finish the update. php updater.phar prints out:
````
Start update? [y/N] y

Info: Pressing Ctrl-C will finish the currently running step and then stops the updater.

[✔] Check for expected files
[✔] Check for write permissions
[✔] Enable maintenance mode
[✔] Create backup
[✔] Downloading
[✔] Extracting
[✔] Replace entry points
[✘] Delete old files failed
core/shipped.json is not available

Update failed. To resume or retry just execute the updater again.
````

[MorrisJobke]

Could I ask you to open this as an issue in the updater bug tracker? https://GitHub.com/nextcloud/updater

[hanzei]

@MorrisJobke sure

[PanicDriven]

I had this same problem from 11.0.4 to 11.0.5.

[✘] Delete old files failed
core/shipped.json is not available

I created a shipped.json file in my nextcloud/core/ and set permissions to 777 for shipped.json. This worked and let me complete the update after rerunning the updater but resulted in this:

[✔] Check for expected files
[✔] Check for write permissions
[✔] Enable maintenance mode
[✔] Create backup
[✔] Downloading
[✔] Extracting
[✔] Replace entry points
[ ] Delete old files ...PHP Warning: Invalid argument supplied for foreach() in phar:///var/www/nextcloud/updater/updater.phar/lib/Updater.php on line 592
[✔] Delete old files
[✔] Move new files in place
[✔] Done

Not sure what that means... but nextcloud show i'm on 11.0.5 now.