Sentry: Slack Integration: Should be able to mention a user or user group in an alert

Created on 10 Jun 2020  路  2Comments  路  Source: getsentry/sentry

Summary

In slack alerts we should be able to set a user or user group mention

Motivation

There can be a slack user-group with on-call people. When critical alerts hits the channel we want to mention on call user group or any user

Additional Context

I have looked around and not able to find a way to add slack user mention in a notification so creating this issue

Integrations On hold User Feedback
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picture prateekm21
👍6

Most helpful comment

this is would be very helpful for us as well.

picture Finkes on 9 Jul 2020
👍3

All 2 comments

this is would be very helpful for us as well.

Finkes picture Finkes on 9 Jul 2020
👍3

A few workarounds that I've used with success:

  1. If you're using PagerDuty, the PagerDuty integration serves this purpose well.
  2. Alerts get directed to a specific channel, and via internal company process, ask that on-calls turn on Slack notifications for that channel on all messages.
  3. Run your own webhook server that is hit via the webhook integration, which gives the full capabilities of the Slack API.
saifelse picture saifelse on 26 Oct 2020
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