Selenium: WebDriverException: Message: Can't load the profile.

[Azlirn]

Hey guys,
Trying to figure this one out and I can't seem to come up with a solution based on the research I have done.
Any help would greatly be appreciated.

Thanks!

• Cyb3rdude

Meta

OS: OSX 10.10.5
Selenium Version: 2.53.6
Browser: Firefox
Browser Version: 48.0.2 64bit

Expected Behavior -

Mozilla Firefox opens with specified url, takes screenshot, saves, and closes browser.

Actual Behavior -

Mozilla Firefox times out.
This issue has been tested on Linux Mint and OSX, both with identical versions of software, and the issue only presents itself on OSX.

Steps to reproduce

Following appropriate software and version numbers above:

from selenium import webdriver
import os, time, datetime

twitLink = "https://www.google.com"
user = "Google"

imageName = str('image.png')
browser = webdriver.Firefox()
browser.get(url)
#wait for page to load
time.sleep(5)

browser.save_screenshot(imageName)
browser.quit()

The resulting error:

Traceback (most recent call last):
  File "screenGrab.py", line 14, in <module>
    browser = webdriver.Firefox()
  File "/Library/Python/2.7/site-packages/selenium/webdriver/firefox/webdriver.py", line 80, in __init__
    self.binary, timeout)
  File "/Library/Python/2.7/site-packages/selenium/webdriver/firefox/extension_connection.py", line 52, in __init__
    self.binary.launch_browser(self.profile, timeout=timeout)
  File "/Library/Python/2.7/site-packages/selenium/webdriver/firefox/firefox_binary.py", line 68, in launch_browser
    self._wait_until_connectable(timeout=timeout)
  File "/Library/Python/2.7/site-packages/selenium/webdriver/firefox/firefox_binary.py", line 108, in _wait_until_connectable
    % (self.profile.path))
selenium.common.exceptions.WebDriverException: Message: Can't load the profile. Profile Dir: /var/folders/7s/zf9wc9kj1z5_q9y2_sl1q4b80000gp/T/tmpnQOnTG If you specified a log_file in the FirefoxBinary constructor, check it for details.

[rahul2503]

I had the same issue with selenium 2.53.6 and FF-48.0.2 64bit.

Using FF-46.0.1 solved the issue for me as of now.
It may be that latest FF have changed the access configurations.

[jinchoice]

I had this same issue, but only when using pypy 5.1.2. The problem disappeared when I switched to cpython in the same machine. I also don't encounter this issue on a different machine that uses pypy 5.3.1.

[jinchoice]

Actually, sorry pypy wasn't the issue. It appears this has something to do with supervisor in my case. I'm running selenium through a celery task. When I run celery in the command line (not using supervisor), selenium runs fine. When I run the exact same command using supervisor, I get the error.

[naveenpanwar]

I'm on Ubuntu 16.04 LTS and I encountered this error this morning after upgrading to Firefox 49.
The very same error

[kentaro0919]

On Mac I have the same error
macOS 10.12（16A323）
firefox 49.0
Python 3.5.2
selenium==2.53.6

driver = webdriver.Firefox()
File "/Users/kentaro/python/ven_superlist/lib/python3.5/site-packages/selenium/webdriver/firefox/webdriver.py", line 80, in init
self.binary, timeout)
File "/Users/kentaro/python/ven_superlist/lib/python3.5/site-packages/selenium/webdriver/firefox/extension_connection.py", line 52, in init
self.binary.launch_browser(self.profile, timeout=timeout)
File "/Users/kentaro/python/ven_superlist/lib/python3.5/site-packages/selenium/webdriver/firefox/firefox_binary.py", line 68, in launch_browser
self._wait_until_connectable(timeout=timeout)
File "/Users/kentaro/python/ven_superlist/lib/python3.5/site-packages/selenium/webdriver/firefox/firefox_binary.py", line 108, in _wait_until_connectable
% (self.profile.path))
selenium.common.exceptions.WebDriverException: Message: Can't load the profile. Profile Dir: /var/folders/vl/nj7qbspd7hlgll3chjfgvl400000gn/T/tmpussk8r2l If you specified a log_file in the FirefoxBinary constructor, check it for details.

[arowden]

Just had this same error on Ubuntu 16.04. Everything was working perfectly until today, not sure what changed. Using Firefox Version 49

[kirean]

Ubuntu 16.04 LTS, Firefox v49.

`======================================================================

ERROR: test_Google (WebdriverTest2.WebdriverTest2)

Traceback (most recent call last):
File "/home/erian655/git/ladok/selenium/testsuite_test/WebdriverTest2.py", line 9, in setUp
self.driver = webdriver.Firefox()
File "/usr/local/lib/python2.7/dist-packages/selenium/webdriver/firefox/webdriver.py", line 80, in init
self.binary, timeout)
File "/usr/local/lib/python2.7/dist-packages/selenium/webdriver/firefox/extension_connection.py", line 52, in init
self.binary.launch_browser(self.profile, timeout=timeout)
File "/usr/local/lib/python2.7/dist-packages/selenium/webdriver/firefox/firefox_binary.py", line 68, in launch_browser
self._wait_until_connectable(timeout=timeout)
File "/usr/local/lib/python2.7/dist-packages/selenium/webdriver/firefox/firefox_binary.py", line 108, in _wait_until_connectable
% (self.profile.path))
WebDriverException: Message: Can't load the profile. Profile Dir: /tmp/tmpCwkK7b If you specified a log_file in the FirefoxBinary constructor, check it for details.
`

[skropf]

Same issue here:
ArchLinux 4.7.4 x86_64

Firefox 49.0.1
Selenium 2.53.6
Python 3.5.2 & 2.7.12

But it is working with Chromium 53.0.2785.116

[polku]

Looks like it's the same problem : https://github.com/SeleniumHQ/selenium/issues/2739

[rahul2503]

As I mentioned above FF 46.0.1 would resolve this issue as of now.

But, no such issue is generated using chromium or chrome(any version).

[AutomatedTester]

Duplicate of #2739 which is due to Extension signing from Mozilla

[maxnathaniel]

@rahul2503 Spot on. FF 46.0 works for me.

Here are the versions that works for me on MacOS 10.12.6

Python 3.6.3
FF 46.0
Geckodriver 0.19.1
Selenium 3.9.0