Screentogif: Program does not start at all (Win10)

Created on 5 May 2017  路  12Comments  路  Source: NickeManarin/ScreenToGif

Running Windows 10 Anniversary Edition (x64), opening the executable does not do anything on any of the latest versions (2.5, 2.6 or 2.7). No error, just doesn't open. I might be missing some libraries perhaps?

NOTE: I already have .NET Framework 4.6.1+

Most helpful comment

Not sure what changed, but it suddenly started working. The only two major changes I can think of that I've done is move it to a different HDD and updating to the latest NVidia drivers.

EDIT: I figured it out! RivaTuner Statistics somehow breaks the application. It runs fine when it is closed and stops working when it is open.

All 12 comments

I have PC's with the Creators Update, but I recently had the Anniversary update too, both using (x64). Everything running as expected.

Are you running directly from the Zip file? Do you have an antivirus?

Tried running from zip and extracting it, I only have Windows Defender, but it hasn't said it's blocking the program or anything.

While running outside the zip, did you notice if the app creates a folder on the same location of the executable?

Does not create anything.

Same issue here. screentogif.exe process runs for a second. werfault.exe then runs for a moment. Mouse cursor hangs a bit for about a second, then nothing. No error message. Worked a month or two ago on the same machine with the same version (2.5). 2.7.2 also doesn't launch. Trying to identify any other changes since it last worked on my machine... can't think of any besides Anniversary and nvidia graphics drivers. Tried fiddling with some admin privileges and compatibility modes, but no dice there either.

Where exactly are you running the app? (from which folder, desktop? Program files?)

When it worked, It was in a directory on the desktop. I already tried dropping it in a few other directories since it failed to launch, including program files x86 on my startup disk with no change in launch behaviour.

Does it show up if you run it as administrator? (rightclick the exe -> run as administrator)

Nope. Was the first thing I tried.

Not sure what changed, but it suddenly started working. The only two major changes I can think of that I've done is move it to a different HDD and updating to the latest NVidia drivers.

EDIT: I figured it out! RivaTuner Statistics somehow breaks the application. It runs fine when it is closed and stops working when it is open.

@tychoid Do you have a similar program installed (RivaTuner)?

I do have RivaTuner/MSIAfterburner installed. I previously tried closing those processes before with no change, but I have not tried stopping them from hooking during startup. Let me try fiddling around with that.

Edit: Well, 2090886l was probably right; it most likely was something to do with RivaTuner. I should have spent some time finding out -exactly- what it was, but I ended up just updating RivaTuner to the latest version (7.0.0beta -- the previous version was bugged and wouldn't auto-update. Might have been some weird incompatibility issues with Windows 10 / or anniversary). Manually updated RivaTuner (didn't change any of its settings), restarted, and ScreenToGif now launches with RivaTuner still open.

tl;dr might want to suggest people update RivaTuner, or look into conflicts with older versions of it.

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