Rocket.chat: Thread message notification does not disappear

[shaiton]

Description:

Once a thread message is appearing, I need to click on it in order to remove the blue notification picture. There is no other way to hide this notification.. In previous releases pressing ESC key removed all notifications from the current channel.
Now, at least under Rocketchat release 3.6.1 there is no other way to clean this notification.

Please note that I am using the following feature :
"Show thread messages in the main thread". Therefore, I am always able to see this "hidden" messages.

Steps to reproduce:

1. ask someone to reply to a message in a "thread"
2. try to remove this annoying notification either by opening this channel or by pressing ESC in this channel

Expected behavior:

as soon as I get to read this message, the notification should desapear.
Alright, hard to define. Let's make it simple: hitting the ESC key should clear all current channel notifications

Actual behavior:

This blue notificatiion asside the channel name stay. It only disappear when I click on the actual "new" message

Server Setup Information:

• Version of Rocket.Chat Server: 3.6.1
• Operating System:
• Deployment Method:
• Number of Running Instances: 1
• DB Replicaset Oplog:
• NodeJS Version:
• MongoDB Version:

Client Setup Information

• Desktop App or Browser Version: Firefox 78.0.2
• Operating System: Fedora 33

Additional context

Relevant logs:

[Bengrunt]

Hello.

This behavior persists for v3.7.0.
We're also affected by this issue.

The "mark channel as read" function should be able to clear new messages in channel threads as well and as expected.

[ceefour]

Still happens in 3.7.0, again sometimes

[dfaure-kdab]

I have "unread threads" which I cannot mark as read, no matter what I try, using rocketchat-desktop (currently 3.0.4, but it was the same with 2.x). The thread icon show "1" in blue. Filtering for Unread shows one thread. No blue circle on that thread. Opening and reading the thread makes no difference. It's always unread.

But really what I'd like is a global mark-all-threads-as-read feature for a given channel [and an API for that, for another chat client I'm also using, ruqola].

[grisu48]

I'm also affected by this bug.
It would be great to have somewhere in the thread display an additional button "mark all as read" to manually get rid of this.

[shaiton]

Still occuring in version 3.9.0

[OloBo-MSK]

Same problem

[grisu48]

What helped for me was to Select unread->all->unread in the thread display.

I'm observing that the displayed unread threads were not the actually unread threads. So first selecting all and then going back to unread reveals the actual unread threads and once they are opened, the unread notification goes away.

Hope this helps you as well :slightly_smiling_face: