Description:
In Administration -> Users, in User Info panel, it is shown that user email address is 'not verified' when it is known for certain that the user's email address IS verified.
Steps to reproduce:
- Open Administration -> Users
- Select a user with a known verified email address
- User Info panel displays email address 'not verified'
Expected behavior:
Panel displays correct information
Actual behavior:
Panel displays incorrect information:


Server Setup Information:
- Version of Rocket.Chat Server: 3.6.3
- Operating System: Ubuntu 18.04.5 LTS
- Deployment Method: TAR, manual
- Number of Running Instances: 1
- DB Replicaset Oplog: ?
- NodeJS Version: v12.14.0
- MongoDB Version: 4.0.19
Client Setup Information
- Desktop App or Browser Version: Firefox 80.0.1 and Vivaldi 3.3.2022.45 (Stable channel) (64-bit)
- Operating System: Linux Mint 19.3 and Windows 10
Additional context
None at the moment.
Relevant logs:
Does not seem to be any relevant logs for this problem at the moment.
Most helpful comment
Solved in version 3.7.0 ...