After sending a .mov file to someone, both the sender and the receiver are unable to (pre)view the video from inside the Rocket.Chat app. Instead they have to download the .mov file in order to view it.
The video plays
Unable to press the "play" icon:

You are able to download the .mov file and view it locally.
no errors
-- Logs begin at Thu 2020-05-07 20:54:35 UTC. --
May 09 08:02:22 rocketchat.mycompany.com rocketchat-server.rocketchat-server[1030]: âž” | MongoDB Version: 3.6.14 |
May 09 08:02:22 rocketchat.mycompany.com rocketchat-server.rocketchat-server[1030]: âž” | MongoDB Engine: wiredTiger |
May 09 08:02:22 rocketchat.mycompany.com rocketchat-server.rocketchat-server[1030]: âž” | Platform: linux |
May 09 08:02:22 rocketchat.mycompany.com rocketchat-server.rocketchat-server[1030]: âž” | Process Port: 3000 |
May 09 08:02:22 rocketchat.mycompany.com rocketchat-server.rocketchat-server[1030]: âž” | Site URL: https://rocketchat.mycompany.com |
May 09 08:02:22 rocketchat.mycompany.com rocketchat-server.rocketchat-server[1030]: âž” | ReplicaSet OpLog: Enabled |
May 09 08:02:22 rocketchat.mycompany.com rocketchat-server.rocketchat-server[1030]: âž” | Commit Hash: 485be3ba12 |
May 09 08:02:22 rocketchat.mycompany.com rocketchat-server.rocketchat-server[1030]: âž” | Commit Branch: HEAD |
May 09 08:02:22 rocketchat.mycompany.com rocketchat-server.rocketchat-server[1030]: âž” | |
May 09 08:02:22 rocketchat.mycompany.com rocketchat-server.rocketchat-server[1030]: âž” +----------------------------------------------------------+
-- Reboot --
May 09 08:01:37 rocketchat.mycompany.com systemd[1]: Started Service for snap application rocketchat-server.rocketchat-mongo.
May 09 08:01:39 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:39.724+0000 I CONTROL [initandlisten] MongoDB starting : pid=716 port=27017 dbpath=/var/snap/rocketchat-server/common 64-bit host=rocketchat.mycompany.com
May 09 08:01:39 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:39.724+0000 I CONTROL [initandlisten] db version v3.6.14
May 09 08:01:39 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:39.724+0000 I CONTROL [initandlisten] git version: cbef87692475857c7ee6e764c8f5104b39c342a1
May 09 08:01:39 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:39.724+0000 I CONTROL [initandlisten] allocator: tcmalloc
May 09 08:01:39 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:39.724+0000 I CONTROL [initandlisten] modules: none
May 09 08:01:39 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:39.724+0000 I CONTROL [initandlisten] build environment:
May 09 08:01:39 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:39.724+0000 I CONTROL [initandlisten] distarch: x86_64
May 09 08:01:39 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:39.724+0000 I CONTROL [initandlisten] target_arch: x86_64
May 09 08:01:39 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:39.724+0000 I CONTROL [initandlisten] options: { net: { bindIp: "127.0.0.1" }, processManagement: { pidFilePath: "/var/snap/rocketchat-server/common/mongod.pid" }, replication: { replSet: "rs0" }, storage: { dbPath: "/var/snap/rocketchat-server/common", journa>
May 09 08:01:39 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:39.726+0000 I - [initandlisten] Detected data files in /var/snap/rocketchat-server/common created by the 'wiredTiger' storage engine, so setting the active storage engine to 'wiredTiger'.
May 09 08:01:39 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:39.726+0000 I STORAGE [initandlisten]
May 09 08:01:39 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:39.726+0000 I STORAGE [initandlisten] ** WARNING: Using the XFS filesystem is strongly recommended with the WiredTiger storage engine
May 09 08:01:39 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:39.726+0000 I STORAGE [initandlisten] ** See http://dochub.mongodb.org/core/prodnotes-filesystem
May 09 08:01:39 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:39.726+0000 I STORAGE [initandlisten] wiredtiger_open config: create,cache_size=1456M,session_max=20000,eviction=(threads_min=4,threads_max=4),config_base=false,statistics=(fast),compatibility=(release="3.0",require_max="3.0"),log=(enabled=true,archive=true,pa>
May 09 08:01:40 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:40.553+0000 I STORAGE [initandlisten] WiredTiger message [1589011300:552989][716:0x7ff455527a40], txn-recover: Main recovery loop: starting at 4/1468672
May 09 08:01:40 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:40.650+0000 I STORAGE [initandlisten] WiredTiger message [1589011300:650970][716:0x7ff455527a40], txn-recover: Recovering log 4 through 5
May 09 08:01:40 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:40.703+0000 I STORAGE [initandlisten] WiredTiger message [1589011300:703757][716:0x7ff455527a40], txn-recover: Recovering log 5 through 5
May 09 08:01:40 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:40.751+0000 I STORAGE [initandlisten] WiredTiger message [1589011300:751690][716:0x7ff455527a40], txn-recover: Set global recovery timestamp: 0
May 09 08:01:40 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:40.766+0000 I STORAGE [initandlisten] Starting WiredTigerRecordStoreThread local.oplog.rs
May 09 08:01:40 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:40.766+0000 I STORAGE [initandlisten] The size storer reports that the oplog contains 37420 records totaling to 46119331 bytes
May 09 08:01:40 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:40.766+0000 I STORAGE [initandlisten] Sampling from the oplog between May 7 21:00:10:1 and May 9 08:01:24:102 to determine where to place markers for truncation
May 09 08:01:40 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:40.766+0000 I STORAGE [initandlisten] Taking 7 samples and assuming that each section of oplog contains approximately 50687 records totaling to 62470618 bytes
May 09 08:01:40 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:40.856+0000 W STORAGE [initandlisten] Detected configuration for non-active storage engine mmapv1 when current storage engine is wiredTiger
May 09 08:01:40 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:40.856+0000 I CONTROL [initandlisten]
May 09 08:01:40 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:40.856+0000 I CONTROL [initandlisten] ** WARNING: Access control is not enabled for the database.
May 09 08:01:40 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:40.856+0000 I CONTROL [initandlisten] ** Read and write access to data and configuration is unrestricted.
May 09 08:01:40 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:40.856+0000 I CONTROL [initandlisten] ** WARNING: You are running this process as the root user, which is not recommended.
May 09 08:01:40 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:40.856+0000 I CONTROL [initandlisten]
May 09 08:01:41 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:41.061+0000 W FTDC [initandlisten] Error getting directory iterator '/sys/block': Permission denied
May 09 08:01:41 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:41.061+0000 I FTDC [initandlisten] Initializing full-time diagnostic data capture with directory '/var/snap/rocketchat-server/common/diagnostic.data'
May 09 08:01:41 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:41.067+0000 I REPL [initandlisten] Rollback ID is 1
May 09 08:01:41 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:41.068+0000 I REPL [initandlisten] No oplog entries to apply for recovery. appliedThrough and checkpointTimestamp are both null.
May 09 08:01:41 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:41.068+0000 I NETWORK [initandlisten] waiting for connections on port 27017
May 09 08:01:41 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:41.069+0000 I REPL [replexec-0] New replica set config in use: { _id: "rs0", version: 1, protocolVersion: 1, members: [ { _id: 0, host: "localhost:27017", arbiterOnly: false, buildIndexes: true, hidden: false, priority: 1.0, tags: {}, slaveDelay: 0, votes: >
May 09 08:01:41 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:41.069+0000 I REPL [replexec-0] This node is localhost:27017 in the config
May 09 08:01:41 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:41.069+0000 I REPL [replexec-0] transition to STARTUP2 from STARTUP
May 09 08:01:41 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:41.069+0000 I REPL [replexec-0] Starting replication storage threads
May 09 08:01:41 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:41.070+0000 I REPL [replexec-0] transition to RECOVERING from STARTUP2
May 09 08:01:41 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:41.070+0000 I REPL [replexec-0] Starting replication fetcher thread
May 09 08:01:41 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:41.070+0000 I REPL [replexec-0] Starting replication applier thread
May 09 08:01:41 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:41.070+0000 I REPL [replexec-0] Starting replication reporter thread
May 09 08:01:41 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:41.070+0000 I NETWORK [LogicalSessionCacheRefresh] Starting new replica set monitor for rs0/localhost:27017
May 09 08:01:41 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:41.071+0000 I NETWORK [listener] connection accepted from 127.0.0.1:34358 #1 (1 connection now open)
May 09 08:01:41 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:41.071+0000 I REPL [rsSync] transition to SECONDARY from RECOVERING
May 09 08:01:41 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:41.071+0000 I REPL [rsSync] conducting a dry run election to see if we could be elected. current term: 4
May 09 08:01:41 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:41.072+0000 I REPL [replexec-0] dry election run succeeded, running for election in term 5
May 09 08:01:41 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:41.072+0000 I NETWORK [conn1] received client metadata from 127.0.0.1:34358 conn1: { driver: { name: "MongoDB Internal Client", version: "3.6.14" }, os: { type: "Linux", name: "Ubuntu", architecture: "x86_64", version: "20.04" } }
May 09 08:01:41 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:41.072+0000 I NETWORK [LogicalSessionCacheRefresh] Successfully connected to localhost:27017 (1 connections now open to localhost:27017 with a 5 second timeout)
May 09 08:01:41 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:41.073+0000 I REPL [replexec-1] election succeeded, assuming primary role in term 5
May 09 08:01:41 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:41.073+0000 I REPL [replexec-1] transition to PRIMARY from SECONDARY
May 09 08:01:41 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:41.073+0000 I REPL [replexec-1] Resetting sync source to empty, which was :27017
May 09 08:01:41 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:41.073+0000 I REPL [replexec-1] Entering primary catch-up mode.
May 09 08:01:41 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:41.073+0000 I REPL [replexec-1] Exited primary catch-up mode.
May 09 08:01:41 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:41.073+0000 W NETWORK [LogicalSessionCacheRefresh] Unable to reach primary for set rs0
May 09 08:01:41 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:41.574+0000 W NETWORK [LogicalSessionCacheRefresh] Unable to reach primary for set rs0
May 09 08:01:42 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:42.074+0000 W NETWORK [LogicalSessionCacheRefresh] Unable to reach primary for set rs0
May 09 08:01:42 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:42.575+0000 W NETWORK [LogicalSessionCacheRefresh] Unable to reach primary for set rs0
May 09 08:01:43 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:43.073+0000 I REPL [rsSync] transition to primary complete; database writes are now permitted
May 09 08:01:43 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:43.075+0000 I NETWORK [listener] connection accepted from 127.0.0.1:34360 #2 (2 connections now open)
May 09 08:01:43 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:43.075+0000 I NETWORK [conn2] received client metadata from 127.0.0.1:34360 conn2: { driver: { name: "MongoDB Internal Client", version: "3.6.14" }, os: { type: "Linux", name: "Ubuntu", architecture: "x86_64", version: "20.04" } }
May 09 08:01:43 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:43.075+0000 I NETWORK [LogicalSessionCacheRefresh] Successfully connected to localhost:27017 (1 connections now open to localhost:27017 with a 0 second timeout)
May 09 08:01:49 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:49.563+0000 I NETWORK [listener] connection accepted from 127.0.0.1:34366 #3 (3 connections now open)
May 09 08:01:49 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:49.564+0000 I NETWORK [conn3] received client metadata from 127.0.0.1:34366 conn3: { application: { name: "MongoDB Shell" }, driver: { name: "MongoDB Internal Client", version: "3.6.14" }, os: { type: "Linux", name: "Ubuntu", architecture: "x86_64", version: ">
May 09 08:01:49 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:49.572+0000 I NETWORK [conn3] end connection 127.0.0.1:34366 (2 connections now open)
May 09 08:01:49 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:49.615+0000 I NETWORK [listener] connection accepted from 127.0.0.1:34368 #4 (3 connections now open)
May 09 08:01:49 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:49.615+0000 I NETWORK [conn4] received client metadata from 127.0.0.1:34368 conn4: { application: { name: "MongoDB Shell" }, driver: { name: "MongoDB Internal Client", version: "3.6.14" }, os: { type: "Linux", name: "Ubuntu", architecture: "x86_64", version: ">
May 09 08:01:49 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:49.618+0000 I NETWORK [conn4] end connection 127.0.0.1:34368 (2 connections now open)
May 09 08:01:49 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:49.665+0000 I NETWORK [listener] connection accepted from 127.0.0.1:34370 #5 (3 connections now open)
May 09 08:01:49 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:49.666+0000 I NETWORK [conn5] received client metadata from 127.0.0.1:34370 conn5: { application: { name: "MongoDB Shell" }, driver: { name: "MongoDB Internal Client", version: "3.6.14" }, os: { type: "Linux", name: "Ubuntu", architecture: "x86_64", version: ">
May 09 08:01:49 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:49.670+0000 I NETWORK [conn5] end connection 127.0.0.1:34370 (2 connections now open)
May 09 08:01:52 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:52.445+0000 I NETWORK [listener] connection accepted from 127.0.0.1:34378 #6 (3 connections now open)
May 09 08:01:52 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:52.448+0000 I NETWORK [conn6] received client metadata from 127.0.0.1:34378 conn6: { driver: { name: "nodejs-core", version: "3.2.7" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.4.0-26-generic" }, platform: "Node.js v12.16.1, LE" }
May 09 08:01:52 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:52.456+0000 I NETWORK [listener] connection accepted from 127.0.0.1:34382 #7 (4 connections now open)
May 09 08:01:52 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:52.457+0000 I NETWORK [conn7] received client metadata from 127.0.0.1:34382 conn7: { driver: { name: "nodejs-core", version: "3.2.7" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.4.0-26-generic" }, platform: "Node.js v12.16.1, LE" }
May 09 08:01:52 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:52.459+0000 I NETWORK [listener] connection accepted from 127.0.0.1:34386 #8 (5 connections now open)
May 09 08:01:52 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:52.460+0000 I NETWORK [conn8] received client metadata from 127.0.0.1:34386 conn8: { driver: { name: "nodejs-core", version: "3.2.7" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.4.0-26-generic" }, platform: "Node.js v12.16.1, LE" }
May 09 08:01:53 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:53.017+0000 I NETWORK [listener] connection accepted from 127.0.0.1:34390 #9 (6 connections now open)
May 09 08:01:53 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:01:53.018+0000 I NETWORK [conn9] received client metadata from 127.0.0.1:34390 conn9: { driver: { name: "nodejs-core", version: "3.2.7" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.4.0-26-generic" }, platform: "Node.js v12.16.1, LE" }
May 09 08:02:06 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:02:06.563+0000 I STORAGE [conn9] createCollection: parties.rocketchat_raw_imports with generated UUID: c6ea384e-177b-4c31-bcb9-54181b1489b5
May 09 08:02:06 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:02:06.569+0000 I INDEX [conn9] build index on: parties.rocketchat_raw_imports properties: { v: 2, key: { _updatedAt: 1 }, name: "_updatedAt_1", ns: "parties.rocketchat_raw_imports" }
May 09 08:02:06 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:02:06.569+0000 I INDEX [conn9] building index using bulk method; build may temporarily use up to 500 megabytes of RAM
May 09 08:02:06 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:02:06.570+0000 I INDEX [conn9] build index done. scanned 0 total records. 0 secs
May 09 08:02:14 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:02:14.263+0000 I NETWORK [listener] connection accepted from 127.0.0.1:34394 #10 (7 connections now open)
May 09 08:02:14 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:02:14.265+0000 I NETWORK [conn10] received client metadata from 127.0.0.1:34394 conn10: { driver: { name: "nodejs-core", version: "3.2.7" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.4.0-26-generic" }, platform: "Node.js v12.16.1, LE" }
May 09 08:02:20 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:02:20.418+0000 I NETWORK [listener] connection accepted from 127.0.0.1:34412 #11 (8 connections now open)
May 09 08:02:20 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:02:20.419+0000 I NETWORK [conn11] received client metadata from 127.0.0.1:34412 conn11: { driver: { name: "nodejs-core", version: "3.2.7" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.4.0-26-generic" }, platform: "Node.js v12.16.1, LE" }
May 09 08:02:20 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:02:20.524+0000 I COMMAND [conn9] CMD: drop parties.rocketchat_raw_imports
May 09 08:02:20 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:02:20.524+0000 I STORAGE [conn9] dropCollection: parties.rocketchat_raw_imports (c6ea384e-177b-4c31-bcb9-54181b1489b5) - renaming to drop-pending collection: parties.system.drop.1589011340i7t5.rocketchat_raw_imports with drop optime { ts: Timestamp(1589011340, 7)>
May 09 08:02:20 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:02:20.531+0000 I NETWORK [listener] connection accepted from 127.0.0.1:34416 #12 (9 connections now open)
May 09 08:02:20 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:02:20.531+0000 I NETWORK [conn12] received client metadata from 127.0.0.1:34416 conn12: { driver: { name: "nodejs-core", version: "3.2.7" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.4.0-26-generic" }, platform: "Node.js v12.16.1, LE" }
May 09 08:02:20 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:02:20.534+0000 I REPL [replication-0] Completing collection drop for parties.system.drop.1589011340i7t5.rocketchat_raw_imports with drop optime { ts: Timestamp(1589011340, 7), t: 5 } (notification optime: { ts: Timestamp(1589011340, 8), t: 5 })
May 09 08:02:20 rocketchat.mycompany.com rocketchat-server.rocketchat-mongo[716]: 2020-05-09T08:02:20.543+0000 I STORAGE [replication-0] Finishing collection drop for parties.system.drop.1589011340i7t5.rocketchat_raw_imports (c6ea384e-177b-4c31-bcb9-54181b1489b5).
I have this issue too. It happens when Filesystem storage is selected. With GridFS, it works.
This is a bug, not an improvement.
@RavenSystem hi, how do you solve this problem? thanks in advance
Most helpful comment
This is a bug, not an improvement.