Rocket.chat: jitsi calls have no ring tone or popup sound

[holzfelix]

Hi we use the current version of rocket, When a jitsi call is started the opposite side has neither a ringtone is played nor does it indicate that someone is calling. Also, no Bing like a message.

Is there a solution for this?

Thanks in advance.

[hogthrob]

This is one of the biggest issue we have with Rocket.Chat reported by most users. Video Chats (via Jitsi in our case, but this probably applies to BigBlueButton integration, too ) are not really announced properly. Users want it to behave like a "phone call", with proper notification and "ring" sound. It should be distinguished from a simple message arrival. Many of these invitations go unnoticed. Quite annoying.

[t5zj]

Yes we have the same problem!

This ticket is super important for us aswell. A solution in the near future would be appreciated!

Thank you!

[grimuz]

also waiting for a solution to this problem. It happens frequently that users of our rocket-chat server are reporting this issue to us sys-admins.

[ChristianRosenzweig]

This issue is very essential for me. Rocket chat would be the perfectly integrated team communiction suite if this issue is fixed!

[NicoBrielmayer]

Our team interacts a lot with Rocket chat. We would appreciate a nice solution for this problem in the future too.

[nathanael-h]

For your information, on this PR someone from Rocket.Chat team says that they might add this: PR https://github.com/RocketChat/Rocket.Chat/pull/13595

[holzfelix]

That would be amazing! Thanks for the information

[github-actions[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[holzfelix]

This is still an issue!

[seppultra]

Any news here?

[holzfelix]

would be important for me as well

[codefist]

this would be absolutely YUGE

[poorhoseini]

Any good news for call notification?

[swbrhel]

I am also waiting for a solution.