Rocket.chat: /giphy command stops appearing after some time

Created on 29 Jan 2020  路  5Comments  路  Source: RocketChat/Rocket.Chat

Description:

See https://github.com/wreiske/Rocket.Chat.App-Giphy/issues/12. Basically, the Giphy command stops being presented to the user after some time (minutes).

Steps to reproduce:

  1. Install Giphy App from the marketplace
  2. Enable it
  3. Wait some time (5 min to a few hours)
  4. Try to use the command

Expected behavior:

See the command in the command box and autocomplete and be able to use it.

Actual behavior:

The command doesn't appear.
image

Server Setup Information:

  • Version of Rocket.Chat Server: 2.4.1
  • Operating System: CentOS 7.6
  • Deployment Method:
  • Number of Running Instances: 1
  • DB Replicaset Oplog:
  • NodeJS Version: 8.11.4
  • MongoDB Version: 3.6.16

Client Setup Information

  • Desktop App or Browser Version: Any Browser or Desktop App
  • Operating System: Any

Additional context

Relevant logs:

SERVER (log for the App)

debug: 2020-01-29T12:44:32.917Z (Caller: anonymous OR constructor)
[
  "onSettingUpdated is being called..."
]
debug: 2020-01-29T12:44:32.920Z (Caller: anonymous OR constructor)
[
  "'onSettingUpdated' was successfully called! The result is:",
  null
]

BROWSER
This error appears as the page is loading and is likely unrelated.

Error parsing header X-XSS-Protection: 1, 1; mode=block: expected semicolon at character position 2. The default protections will be applied.

stale

Most helpful comment

@maurice-schleussinger and i working on the same issue.
The app is still active even if the command no longer works.

All 5 comments

@maurice-schleussinger is the app getting disabled?

Join our discussion here.

@maurice-schleussinger and i working on the same issue.
The app is still active even if the command no longer works.

@robinreinhardt When you say "working" on it, you mean you're investigating and hoping to fix?

Weird one here. Last night it was working after initial install, this morning it had stopped, then it started again without any intervention. :man_shrugging: RC 2.4.1 if it matters.

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

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